1/5 Neha J. 9 months ago on Google
Visited
for
hair
spa.
I
went
for
a
basic
one
but
they
suggested
to
go
for
a
better
one,
argon
or
mythic
oil
spa.
But
after
the
hair
spa
it
looked
just
like
a
normal
hair
wash.
No
shine
at
all.
When
I
told
this
to
senior
hair
dresser.
He
casually
said
thik
to
hai,
touch
n
feel.
So
shine
is
something
that
should
be
seen
easily
and
no
touch
is
required
for
that.
What
I
felt
is
customer
satisfaction
is
not
their
motive
at
all.
Today
I
will
again
have
to
go
for
hair
spa,
definitely
at
some
other
place
Second
update,
about
they
deal
with
customers
after
google
reviews.
A
girl
named
RITIKA
from
Groomify
called
me
up
and
started
shouting
at
me
and
said
“why
did
u
post
such
review,
it
shows
your
behaviour”.
I
am
wondering
how
posting
an
experience
shows
my
behaviour
and
who
is
she
to
threaten
me
from
posting.
She
is
such
a
highly
unprofessional
and
also
shows
her
temperament
towards
the
customer.
I
wish
all
the
best
to
the
OWNER
OF
GROOMIFY
who
is
daring
to
run
his
business
with
such
rude,
arrogant
and
completely
inappropriate
people
who
scolds
and
threaten
their
customers
rather
than
improving
the
situation.
SHE
ALSO
EDUCATED
ME
THAT
HAIR
SPA
HAS
NOTHING
TO
DO
WITH
SHINE
AND
SMOOTHNESS.
All
the
best
girl
for
your
future
with
such
vast
knowledge.