Kool Break image

Kool Break

Restaurant Family restaurant Chinese restaurant Soup restaurant

😠 Had my worst experience with Kool Break ever. The staff was so rude, arrogant and misbehaving on the restaurant. I would not refer this restaurant to anyone further. They show closing time as 11:15 pm on internet and we were there at 11: 00 pm and the manager refused to serve any single dish along w... People often mention good, restaurant, service, staff, experience, Chinese, taste,


Address

Tekarees Chambers, Ashok Marg, Hazratganj, Lucknow, Uttar Pradesh 226001, India

Contact

+91 522 402 4281

Price rating

$$ $$

Rating on Google Maps

4.00 (1.7K reviews)

Open on Google Maps

Working Hours

  • Wednesday: (Rama Navami), 10:45 AM to 11:15 PM, Hours might differ
  • Thursday: 10:45 AM to 11:15 PM
  • Friday: 10:45 AM to 11:15 PM
  • Saturday: 10:45 AM to 11:15 PM
  • Sunday: (Mahavir Janma Kalyanak), 10:45 AM to 11:15 PM, Hours might differ
  • Monday: 10:45 AM to 11:15 PM
  • Tuesday: 10:45 AM to 11:15 PM

Featured Reviews


Frequently mentioned in reviews: good (23) restaurant (14) service (10) staff (9) experience (9) Chinese (7) taste (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Mahesh Kumar G. 2 years ago on Google
    Went to have Chinese food there. An average satisfactory old school ambience. Clean tasty food. The staff is responcive, prompt and attentive. They handled the entire floor very efficiently. The place is a little cramped for space though. May not be a heaven for young kids. Go for the food, not for the space and feel.
    1 person found this review helpful 👍

  • 3/5 Ayati S. 1 year ago on Google
    Didn't get what we ordered. Food was just average. Quality has degraded since 2 years.
    1 person found this review helpful 👍

  • 3/5 Balram B. 1 year ago on Google
    Place is good but.... I think this place could improve more... And also taste was not upto the mark.. But service was good and you can go there with family also.
    1 person found this review helpful 👍

  • 5/5 prakhar s. 1 year ago on Google
    Prices are a bit high,service is a bit slow but the taste is amazing.
    1 person found this review helpful 👍

  • 1/5 Kunal S. 7 months ago on Google
    Had my worst experience with Kool Break ever. The staff was so rude, arrogant and misbehaving on the restaurant. I would not refer this restaurant to anyone further. They show closing time as 11:15 pm on internet and we were there at 11: 00 pm and the manager refused to serve any single dish along with rude attitude.
    1 person found this review helpful 👍

  • 1/5 Astrologer B. 1 year ago on Google
    It's a pathetic experience, currently in the restaurant waiting for food more than 1 hour..i understand that after Diwali festival there is a shortage of manpower, in this scenario neither u guys are making customers happy nor u guys are making ur staff happy... Management this post is for u guys kindly look after this..in this situation u guys should have closed restaurant for 2-3 days after festival..bcz of management the staff becomes villian in the eyes of customer & customer are also unhappy in the last
    1 person found this review helpful 👍

  • 5/5 Charu B. 7 months ago on Google
    Food and Service provided was wonderful. Overall my team had a good time.
    1 person found this review helpful 👍

  • 3/5 Naveen T. 10 months ago on Google
    The food is very awesome. But the service is super awesomely slow. Need to improve on the service aspect. 25 mins n still waiting.......😣

  • 4/5 Shubham R. 1 year ago on Google
    Indeed a "kool break". The restaurant is extremely famous for presenting it's Indo-Chinese dishes. The noodles especially are my personal favorite. It has ample parking space.

  • 2/5 Mohammad A. 10 months ago on Google
    Taste was below average portion size is good. Overall experience was not good.

  • 3/5 Sumeet B. 10 months ago on Google
    Went there for lunch. First of all the service is slow and not that great. The chilly chicken was good and so was the egg chow neon. The fried rice was very bland. The butter chicken was good as well. Also tried the spring rolls which were decent. Won’t go there again.

  • 5/5 milind s. 7 months ago on Google
    The food and service is excellent.the serve the same taste as they serve in their resturant. ...the behaviour of the staff is help full and polite ...I had hosted two parties of my home and I am very much satisfied. And gyanendra misra ji manage all the things very good.great experience. Thank you

  • 5/5 gargi s. 7 months ago on Google
    Very warm services, cooperative staff and well managed restaurant. I would love to come here again

  • 5/5 Ansh B. 8 months ago on Google
    Overall experience was very good. The food quality was really awesome 👍.. feels like I am at my home... the staff is really coperative and very nice... gyanedra sir management skills are really impressive.. he make us feel like we are at the best place in the entire lucknow

  • 5/5 Kritvee Sharma AUSG PUBLIC R. 8 months ago on Google
    The food and service were outstanding and the ambience was spectacular. This place is very nice and the hospitality of gyaanendra sir is awesome, would definitely visit again

  • 5/5 jude a. 6 months ago on Google
    I have been visiting kool break since 90s and it’s a very nice place to have good food . I chose it as a venue for my daughter’s 1st birthday on 16th nov and whole event was a wonderful one . Special thanks to manager Mr Gyanendra Mishra ji and Mr Anil ji for making tha night special for my baby .

  • 4/5 Aashish C. 6 months ago on Google
    Am going here since last 20+ years. Nostalgic place for me with food quality is just good. Located at prime place on Ashok Marg with ample private parking. Highly recommended.

  • 5/5 Suprio L. 6 months ago on Google
    Organised a (Bengali)Vijaya Milan party at Kool Break Banquet hall on behalf of our club. The experience was very good. Special thanks to Mr. Gyanendra Mishra for making arrangements. The experience was very good. He has been very cordial and helpful. I wish him good luck for future..!!

  • 5/5 Nirmal N. 5 months ago on Google
    Recently we had Sangeet ceremony of our son at it's banquet hall. It was a great experience. Everything including decoration, dj, arrangements and services were perfect. Specially food was awesome. All the credits goes to it's manager Mr.Kafeel Ahmed who really made our occasion wonderful.👍☺️

  • 3/5 Shipra S. 11 months ago on Google
    Kool break has degraded its quality especially for Chinese cuisine, otherwise it was my first priority whenever i go out for chinese food.

  • 4/5 Tarry 1 year ago on Google
    Visited this place on recommendation of a friend and found awesome food, prompt service, large portion. Good family restaurant for Chinese food lovers. Limited parking

  • 1/5 Mahesh G. 1 year ago on Google
    Test of food is average Single recipe for multiple dishes Not happy with the services

  • 3/5 Kapil S. 2 years ago on Google
    Food don't have any unique taste. Only chinese few items they were serving. Did not have tea or coffee. But ambience was quite, no one was there and good for having a small meeting.

  • 5/5 aviral g. 11 months ago on Google
    Everything is good but from my POV please release the fishes coz they are now big in siZe and aquarium is quite small so it’s humble request to release them

  • 4/5 Aayush A. 1 year ago on Google
    This is a very old food joint in the city. Famous for Chinese food. I ordered soup and spring rolls. The sauce with spring rolls was really amazing. Soup was also nice. Prices are also fine. The service was too fast as there was no crowd so they brought everything together which I didn't like.

  • 5/5 Shashya C. 1 year ago on Google
    Favourite Chinese restaurant. Peking soup honey chilli potato one of the best in City. Quantity is ample. Our most visited restaurant 😊

  • 1/5 Aryaman S. 1 year ago on Google
    Very poor service. Waiter i ma seeing him again after 3 years (may be he is head of staff and working for more ) still doesn't knows what the dish is what is inside ingredients not excatly but just an overview. Service damn late and poor management if housefull. You will get your stomach filled with waiting time instead of food . Food quality i would say soups are big no. Nonveg is a bit lacking indian touch more of east side . Veg is good , and pricing is kind of like a 3 star hotels restaurant but not worth.

  • 1/5 Arvind S. 1 year ago on Google
    Came after many years for the good food and ambience which was the hall mark of this restaurant. Alas, all is gone, endless wait for food, crowded, and poor attitude of the staff.... I hope patrons will take care and improve it

  • 5/5 Javed R. 1 year ago on Google
    It's always good to be in Kool Break. We are coming here since our college days and taste is still the same. Awesome and great taste with variety of cuisines to choose from.

  • 3/5 Dr. Subodh's Dental C. 2 years ago on Google
    Not so good anymore. Earlier used to be a happening place. Food quality is OK. Ambience and table decor as well as presentation shocking for anyone who has visited more than 200 times in good old days.

  • 3/5 Shatakshi N. 1 year ago on Google
    For the past 27 Years me and my family have been visiting Kool Break to celebrate all our special moments, and therefore I am giving three stars to this restaurant. However, when I went to this restaurant after 3 years because of the Coronavirus Pandemic, it was not the same. When we reached the restaurant, it was empty and had lost its charm. Despite that, we decided to eat here and give it a try, for old times sake. Although the food was good, the ingredients used were not fresh. Overall it was an okay experience.

  • 4/5 Arshaan Z. 2 years ago on Google
    Awesome Chinese food, nice ambience and decent pricing. A must visit for Chinese lovers.

  • 3/5 Kushal N. 2 years ago on Google
    Pre pandemic it used to be our regular place, went after a long gap since covid pandemic. Somehow I found it is not the same. Most menu item is not available. Except the soup and the starter, main course was not up to the mark in terms of taste. They are following good covid protocols like menu on whatsapp, sauces in individual pouches and so on...Hope it gets into the routine soon.


Call +91 522 402 4281 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ All you can eat
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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