Despicable way to run a business. They took my 150 dollars simply to schedule a consult fee without telling me it is non refundable. When I canceled the appointment ten minutes after making it (due to re-considering after how evasive they were regarding financing) they refused to refund me saying it was for the doctor’s time. The appointment is for over two weeks from now! They said I cancelled last year which I did because of work obligations. At that time the consult fee was $50 which I was told I could pay the day off. I never paid at that time since I didn’t go. This business punishes you for having second thoughts and isn’t up front with you. They offered to reschedule me but why would I trust them with a financial agreement after this? They even lied to me telling me the office manager wasn’t available, there is no office manager and that they only have supervisors. I was also told that Dr. Lo himself denied the refund. How is pursuing surgery an option at this point? Think very carefully before calling. The cost of changing your mind is $150.00 despite you not signing any contracts and giving over two weeks notice of cancellation. Also, I might add, the website doesn’t say they keep your consult fee if you cancel. Holding the appointment for ten minutes costs $150.00. Be warned. There are other reviews stating this business is not up front with you. Do the research.

Even a year and a half after I received my treatment from this doctor, I can report that I am more than satisfied with the results and the patient care that I received! Dr. Lo is extremely talented and I felt completely confident and comfortable in his care and highly recommend him. I truly believe he must be the best in Tucson!

The office was nice, and the ladys were awesome..The Doctor was great, comforting friendly, and was knowledgble I might not have spelled that right, but you know what I mean..lol Thank you for your kindness and I hope to see you again soon!!

Excellence in care with Dr. Mikel Lo and his team. Having past experience with practitioners that did not deliver on the results promised, I did extensive research to find Dr.Lo. My appointment with him surpassed my expectations. After listening carefully to my request for filler, his expert eye could tell me what was possible for my face. The following procedure went smoothly, and I was grateful for his precision and skill. It was evident his vast experience, and practice in plastic surgery insured my safety. Now, two weeks out, I am very happy with my results. Dr. Mikel Lo is truly a Surgeon and Artist!

After a year plus of suffering from post Bell’s palsy related symptoms a friend recommended I go see Dr Lo . After I received treatment you can’t tell that I suffered from Severe facial drooping and eye squinting. He was very kind and his expertise in Oculoplastics shows .I am very happy with the outcome . I had micro needling and a hydro facial done by Amy . I highly recommend her . She gave me great advice , amazing service , and knows her stuff . Amy gave me good recommendations on products that have helped. 5 star service all the way .

I have had very large bags under my eyes for as long as I can remember. Others told me that I looked tired. Since virtual meetings have become more prevalent than face-to-face meetings, I have seen myself on camera quite often. I finally got fed up with seeing how old and tired I looked because of the bags under my eyes. I called About Faces to make an appointment with Dr. Lo. I was afraid that I would be told that nothing could be done for me. Dr. Lo examined my face and created a treatment plan for me. He and his staff were kind and considerate. The day for my surgery finally came and Dr. Lo and his surgical team were fantastic! I felt comfortable and confident in their care. I am now a couple of months out from the surgery, and I am so pleased with the results. The before and after pictures show a dramatic improvement. I recently saw someone that I had not seen in a few years and was told that I looked a lot younger than they remembered. Thanks Dr. Lo!!

First time going to ABFC. Everyone from the front office to the doctors were amazing. They worked together to make sure that I would not only receive the best care, but that my results would be optimal. I went in for Agnes RF, and I’m so glad I chose ABFC to have this done. The professionalism is outstanding and they are definitely results driven.

Dr. Lo performed lower blepharoplasty on me. The results are really amazing. I look years younger; refreshed. Dr. Lo and his staff were all very caring, thoughtful and helpful throughout the pre-and post-op experience.

Just visited Dr lo today for milia spots removal, I have to say that it was done in no time, minimal to no pain and in the most professional way! The team was friendly and guided me through every step of the process, gave me free samples of the creams for scar revision. Thank you! Will recommend to anyone that have the same or similar problem.

It was a nice professional atmosphere and I look forward to doing more business with About Faces Cosmetic Surgery!

Far exceeded my high expectations. The outcome is amazing. My husband compliments me constantly. I had an upper and lower blepharoplasty with unilateral brow lift. I'm told I look 20 years younger. I highly recommend Dr. Lo. He's a genius.