2/5 benton t. 1 year ago on Google
The
employees
here
are
the
only
bright
spot,
and
saved
this
courtyard
from
being
a
1star.
Unfortunately,
while
we
travel
60-70
nights
a
year,
are
BonVoy
members,
and
almost
exclusively
stay
in
Marriott
branded
properties,
this
is
the
hands
down
ugliest,
most
disgusting,
and
disrepaired
property
we
have
seen
to
date,
with
the
prices
very
overpriced
for
the
quality.
While
this
is
a
franchised,
not
corporate
owned
property,
it
is
hard
to
believe
that
Marriott
has
allowed
their
esteemed
name
to
be
tarnished
with
this
property.
Many
items,
including
air
conditioning,
elevators,
chairs
and
room
furnishings,
floor
coverings,
etc…
broken
or
completely
worn,
beds
sagging
and
no
longer
comfortable,
and
I
had
to
go
to
the
front
desk
and
have
my
room
rekeyed
every
time
I
came
back
to
the
room,
because
the
electronic
module
would
not
retain
memory.
We
were
charged
for
parking
which
we
were
never
told
about,
and
only
had
it
show
up
on
our
checkout
receipt,
which
is
completely
unsecured,
a
public
lot,
and
otherwise
free
during
non
event
hours,
and
non
school
months.
This
hotel
is
Marriott
in
name
and
pricing
only,
and
does
not
participate
in
any
Marriott
programs.
They
are
also
a
service
requested
hotel,
and
will
not
provide
any
in
room
cleaning
service
unless
requested,
and
have
done
absolutely
nothing
to
alert
the
public
of
such
(there
are
no
signs,
no
postings,
and
no
in
room
placards
to
identify
as
such.
We
were
told
of
this,
only
after
directly
asking
the
front
desk
staff,
after
our
room
not
being
cleaned)