1/5 dary p. 1 year ago on Google
Reserved
the
room
on
expedia
on
Sunday,
Oct.
02
for
a
reservation
on
Friday,
Oct
7.
Followed
up
with
a
heads
up
notice
on
Wednesday,
Oct
5
that
we
will
be
doing
a
late
check-in
since
the
origin
of
our
trip
was
6h
away
and
we
were
not
leaving
that
place
until
Friday,
Oct
7
at
6pm.
We
arrived
at
the
hotel
at
12:30-12:45AM
after
the
6.5h
road
trip
from
our
original
destination.
The
check
in
process
went
fine
until
we
went
up
to
our
room.
When
I
opened
the
door
expecting
to
be
going
straight
to
bed
as
the
hotel
and
staff
has
been
given
a
decent
amount
of
time
to
get
our
room
prepared....
We
instead
ended
up
with
a
hotel
room
that
has
not
been
cleaned
for
new
check-ins
to
take
over.
The
used
towels
were
still
on
the
floor,
table,
and
in
the
washroom.
The
bed
sheets
were
not
replaced
and
still
the
used
ones
from
the
previous
guest.
I,
immediately
went
back
to
the
front
desk
agent
and
dealt
with
Mike.
Mike
then
proceeds
to
tell
me
that
it
is
the
only
room
available
for
the
night.
This
experience
is
one
for
the
ages,
I
do
understand
it
is
a
low
budget
hotel
but
you
guys
were
given
a
reasonable
amount
of
time
and
notice
to
have
this
ready.
To
make
the
matters
worse,
we
waited
another
half
hour
after
being
so
tired
already
from
the
road
trip
to
have
the
room
cleaned
because
we
had
no
other
option
since
they
cannot
provide
me
a
refund.
I
was
also
told
upon
checkout
that
the
manager
Ankita
will
be
contacting
me
to
possibly
doing
some
sort
of
compensation
for
the
troubles.
However,
to
this
day
I
have
been
told
by
expedia
and
after
multiple
attempts
to
contact
this
manager
that
she
has
not
responded
to
any
of
our
inquiries.
If
I
can
give
a
lower
rating,
I
would
give
this
place
a
-5.
Hope
people
will
not
experience
this
at
this
hotel.