1/5 Bilal A. 1 year ago on Google
Don't
bother
staying
here
for
important
occasions.
My
wife
and
I
came
to
Zion
for
some
wedding
photos
because
we
love
hiking,
and
on
the
day
of
checkout
my
wife
was
taking
a
little
longer
than
expected
to
get
ready,
and
she
asked
me
to
ask
the
front
desk
for
a
little
more
time
before
checking
out.
She
needed
nothing
more
than
15
to
30
minutes
as
she
was
stressed
out
and
wanted
to
look
good
for
the
wedding
photos.
The
two
women
at
the
front
desk
coldly
refused
even
when
I
told
them
the
reason.
Apparently
one
of
the
women
was
even
the
owner
which
is
even
more
of
a
shame
and
tells
about
how
this
hotel
is
run.
Before
I
booked
I
even
read
online
that
"late
checkout
can
be
arranged
for
an
extra
charge
of
USD
40"
just
in
case.
We
made
it
out
on
time,
but
this
put
a
damper
on
a
very
special
day
for
us.
It's
a
joke
that
this
place
sells
itself
as
a
wellness
spa.
I'll
never
stay
here
again
because
of
the
staff
and
owner
and
would
never
use
this
place
for
special
occasions.
I
feel
like
a
victim
of
false
advertising
in
another
area
as
well.
I
stayed
in
the
Rasmussen
suite,
and
the
photos
made
it
look
like
I
had
this
amazing
view
of
the
cliffs.
It
turns
out
that
at
the
very
top
of
the
main
window
you
can
see
the
cliffs,
but
the
large
majority
of
the
view
is
blocked
by
a
building.
The
bathroom
looked
dated
as
well.
The
heating
unit
in
the
main
room
also
kept
cutting
off,
so
the
main
room
never
warmed
up.
The
wifi
was
spotty
-
this
is
important
because
some
cell
providers
don't
give
good
service
in
Springdale.
Also
the
location
is
not
optimal.
Other
hotels
are
closer
to
the
center
of
the
town
with
shops/restaurants.
Hotels
around
the
country
have
staffing
shortages,
but
that
is
no
excuse
for
not
acting
like
a
human
to
others.
A
very
small
request
on
an
important
day
for
us
was
all
we
asked.
15
minutes
would
not
have
made
a
difference
to
anyone.
I've
never
experienced
this
before
at
another
place
I've
stayed.
This
is
what
you
get
for
staying
at
a
low-quality
hotel
run
by
indecent
people.
I
won't
make
this
mistake
again.