1/5 Tiffany 3 months ago on Google • 1 review New
A
couple
weeks
ago,
I
made
a
reservation
at
Basílico
for
NYE
2023
dinner
at
7pm.
On
December
31st
at
around
3:30pm,
I
called
the
restaurant
to
cancel
the
reservation
because
an
emergency
situation
arose
so
me
and
my
friend
would
not
be
able
to
make
it.
The
woman
who
picked
up
my
call
could
not
seem
to
find
our
reservation
but
went
on
to
say
in
a
very
unfriendly
tone,
“Even
if
I
could
find
your
reservation,
it’s
disrespectful
to
cancel
a
reservation.
This
is
a
fully
booked
restaurant.
It’s
very
disrespectful
disrespectful
to
a
restaurant
to
cancel
hours
before
a
reservation.
I
hope
you
have
an
awful
New
Years.”
Then
she
hung
up
the
phone.
I
called
the
restaurant
right
back
and
the
same
woman
(who
I
strongly
believe
is
the
owner
because
of
her
ignorant
and
disrespectful
attitude)
answered.
I
asked
her
what
was
all
the
attitude
from
before
about.
She
went
on
another
angry
rant
about
the
restaurant
being
fully
booked
and
it
being
disrespectful
to
cancel
a
reservation
so
late.
I
simply
told
her
that
a
situation
arose
and
I
had
no
choice
but
to
cancel.
The
woman
didn’t
even
try
to
listen.
She
just
raged
on
and
on
about
“disrespect”
and
said,
“I
have
work
to
do”
then
hung
up
again.
This
woman
has
no
manners
and
spoke
as
if
she
was
talking
to
an
animal.
I
am
actually
grateful
this
happened
so
me
and
my
friend
did
not
waste
a
dime
on
this
restaurant
run
by
such
a
tyrant.
Rude,
obnoxious,
disrespectful
and
hostile
are
the
words
I
would
use
to
describe
my
experience.
Never
again.
Would
not
recommend
to
anyone.