2/5 Ni H. 4 months ago on Google
We
have
visited
Antigua
for
the
first
time
staying
in
the
Hodges
Bay
Resort
11-16
November
2023.
Lack
of
management
reflecting
to
service,
to
the
breakfast
quality
and
to
the
house
keeping.
We
had
issues
with
towels
and
sheets
several
times.
There
are
good
people
working
here
but
it's
the
management
I
think.
They
did
not
charge
the
extras
because
we
had
so
many
inconvenience
during
our
stay
in
the
hotel.
I
thank
for
that.
Nevertheless,
I
would
like
to
quickly
mention
some
details.
During
our
stay
we
had
so
many
troubles
and
we
waited
for
a
fix
for
longer
hours
then
promised.
That
is
very
tiring.
We're
here
to
get
some
rest
and
only
occupied
with
hotel
problems.
There
was
only
hot
water
coming
out
from
shower,
they
fixed
this
the
last
day.
The
house
keeping
gave
us
towels
with
full
make
up
releases,
blood
etc.
and
sheets
with
previous
guests
salivas.
We
got
sick
because
of
that
hot
water
and
dirty
pillows/towels.
I
talked
with
house
keeping
managers.
I
pointed
out
the
issues.
They
were
very
sweet
and
asked
me
if
I
need
anything
else.
I
said
thank
you
and
asked
for
extra
water.
They
said
of
course
and
then
nobody
shows
up.
Why
do
you
ask
then?
The
first
day
we
had
the
chance
of
having
fresh
pineapples
and
bananas
in
breakfast
and
then
next
days
nothing
tasty
came.
The
food
seems
like
redundant
of
previous
days.
The
quality
of
breakfast
decay
each
day.
Last
day,
before
checking
out
I've
told
that
to
the
restaurant
f&b.
There
is
banana
French
toast
in
the
menu
but
no
bananas;
how
come?
She
told
me
there
is
a
supply
problem
and
wanted
to
prepare
me
banana
toast
with
banana
asking
the
room
number.
This
attempt
was
also
empty,
they
never
show
up.
In
general,
when
we
ask
for
a
thing
either
nobody
shows
up
or
you
have
to
double
ask,
double
check
and
wait
for
hours.
Forget
about
having
plans
when
staying
in
this
hotel.
Someone
attends
to
your
needs
after
you
are
completely
exhausted.
We
are
plainly
unsatisfied
with
its
service.
The
staff
is
doing
best
they
can
but
there
is
miscommunication
and
It's
not
enough
when
they
lack
the
resources,
to
make
a
guest
feel
like
in
a
4
star
hotel.
I
would
like
to
thank
Vera
for
being
proactive
about
our
needs
and
asking
how
we
are
every
morning
sincerely.
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