Featured Reviews


Frequently mentioned in reviews: service (7) beautiful (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Laura H. 4 years ago on Google
    It has beautiful views and some members of the staff are absolutely wonderful. Unfortunately, everything is ridiculously expensive, they charge 23% in taxes for everything. An extra 13% to guests of the resort... A shuttle to and from the airport is $90. One would think shuttle service would be provided but no. Do NOT do all inclusive here because the food is just not that good. Take a short walk down to Miracles for dinner, you wont regret it! Now the fashion show was a blast and the woman that runs the gift shop is a gem! The private pool is wonderful! I have not yet seen any guests in the big pool.
    3 people found this review helpful 👍

  • 5/5 Ms. I. 4 years ago on Google
    Absolutely beautiful resort with all the amenities you could ever want or need including a full gym (there are daily hikes into town). The view of the mountainside, the Caribbean sea + the spa, courteous staff & divine rooms is all simply amazing. There is also a very nice upscale restaurant if that is what you want & there are daily trips to the beach. It is Quiet, Serene, Peaceful, Beautiful but yet there are so many things to do if you so choose. A++++
    3 people found this review helpful 👍

  • 4/5 coolfooly 4 years ago on Google
    Sugar Ridge was wonderful. The staff was helpful and the room was clean. It’s on a mountain side so be ready for stairs. I’d say the all inclusive probably isn’t worth it but the breakfast plan is. You can easily walk to jolly beach or crows nest beach / bar from here and there are several restaurants within walking distance. If you get a room with a plunge pool make sure it’s in the lower numbers as the higher numbers don’t have good enough sun exposure to warm the pools. I will say they make really great french fries.
    3 people found this review helpful 👍

  • 4/5 Chris H. 6 years ago on Google • 53 reviews
    Enjoyed my stay here but can't really support the "luxury hotel" categorization. Good: Rooms are decent size, gym is well equipped. Sunsets at Carmichael's are wonderful. Staff are polite and attentive. Bad: The two pools are rather small and the food at the restaurant is mediocre. I would have regretted an all inclusive here.
    1 person found this review helpful 👍

  • 5/5 Kate B. 6 years ago on Google
    Sugar Ridge is a fabulous hotel set on the hillside behind Jolly Beach. The facilities are first class with constant care and attention to detail. The grounds are well maintained but since the rooms are set across the hill face be prepared for some walking although they do provide shuttles throughout the property. The staff is very friendly and attentive and go out of their way to make you welcome. A testament to the quality of the management team is seeing all of them attend the weekly welcome reception.We used the conference facilities and found the meeting space to be spacious and comfortable. The property also has constant WiFi available throughout the grounds. The exercise facility has lots of new equipment, and the pool and quality food service mean there are few reasons to leave the property although there are shuttles to nearby beaches.
    2 people found this review helpful 👍

  • 5/5 ruma j. 3 months ago on Google • 60 reviews New
    Spa and food all inclusive was a dream! Thanks Aveda for the trip! I'd love to come back one day!

  • 3/5 Pris J. 6 years ago on Google
    My partner and I booked this beautiful hotel after seeing the amazing views it provided. We loved how beautiful and clean everything was. The food was spectacular both at Sugar Club and Carmichael's. Very romantic and perfect for us. What lacked was the staff service. From the start, we would ask for minor things (info on nearby places, water bottles at 12am) and we would instantly get little to no help from reception or staff. I booked a spa day for us and the manager was extremely rude. Did not even ask us how our treatment was but was quick to ask another lady (i am hoping it wasn't because she was Caucasian and we aren't). My boyfriend is well off, we comport ourselves with manners anywhere we go but this lack of customer service was very disappointing. The waiters and waitresses were not too friendly. Even the hostess would give us issues when we asked to get a table for dinner, clearly seeing that there were about 10 tables empty. She would give us an excuse saying they were all reserved but when she asked her supervisor, voila! We got a table. We finally suggested to one the restaurant's managers and she agreed with us: she said she's seen the lack of correct service in the hotel. This is considered a luxury hotel and customer service should be top notch. I travel a lot and in many Caribbean islands what sticks with your memory is how wonderful you are treated. Overall, I would not stay here again but Antigua itself is a beautiful island with lots of culture.
    1 person found this review helpful 👍

  • 5/5 Stephen H. 4 years ago on Google
    Standard rooms are self-contained apartment-villas that line the sloping 'ridge' down to the arrival area and restaurants. These rooms are spacious, tasteful and have four-poster beds supporting full mosquito curtains, even though these weren't a conspicuous nuisance. A shuttle service links the accommodation to a restaurant, exercise gazebo and small infinity pool set above the complex, and which affords spectacular views of sunsets and the panorama of Jolly Harbour and its classy marina. Overall a very memorable experience, quite distinct from the grittiness of the town centre some 30 minutes drive away.
    1 person found this review helpful 👍

  • 5/5 Daniel M. 1 year ago on Google
    Waiting patiently to go back here. Best Antigua Holiday. Slick Smart Clean. A1*, Great Views, Best All inclusive Drinks with sunsets.
    1 person found this review helpful 👍

  • 2/5 Dayliss D. 1 year ago on Google
    I pass by there every day visited once years ago but don't know much about the happenings

  • 4/5 Emilie L. 4 years ago on Google
    Beautiful resort, driver took us to a different local beach every day and they were all beautiful beaches. The resort had some housekeeping issues but once we let the front desk know they made up for it. We would definitely go back!

  • 5/5 omarie “Geico” K. 6 months ago on Google • 25 reviews
    Under construction rightnow pretty nice place to be at vacation time great view overlooking the sea


Call +1 268-562-7700 Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

COCOS Hotel (Antigua) image
1
COCOS Hotel (Antigua)
Hotel
Romantic, TV-free cottages with sea views in an all-inclusive, couples-only beach hideaway.
4.90 (1.4K reviews)
Jolly Beach Resort & Spa image
2
Jolly Beach Resort & Spa
Hotel
Lively accommodations offering 5 restaurants, as well as 2 outdoor pools, a spa & a gym.
3.90 (1.4K reviews)
Hermitage Bay image
3
Hermitage Bay
Hotel
Upscale beach resort featuring a restaurant & a bar, as well as an infinity pool & a luxe spa.
4.70 (304 reviews)
Jolly Castle Hotel image
4
Jolly Castle Hotel
Hotel
3.60 (32 reviews)
Last updated:
()