I called 10:00am on 6/8 for a replacement skimmer. Hannah told me she would call me back. I called back at 3:00pm to check availability. She informed me that they were too busy and they would call me. Update: 6/30 the owner left a message regarding the skimmer. Really! Are you kidding me. What a joke. Also, installed a brand new pool in 2017. I went in the store a month later to tell them that everywhere you walked your foot sank . I now have footprints and major trenches that make it very difficult to vacuum. They did absolutely nothing. I’ll never buy anything from this store nor would I recommend them

Excellent service and a friendly staff. This is a family owned company that stands by its products and offers great advice when things go wrong. We bought a hot tub from them 14 years ago. They have helped maintain it as well as repair it and it still going strong. Eight years ago, they put in an inground pool in for us. Kevin, the owner's son, sat with us and we went over numerous options and price points developing a plan that worked for us and our budget. We shopped around and Kevin had the best plan and price point - other companies were literally going to drop a hole in my yard and anything else, including a winter cover, was going to be thousands extra. The pool is wonderful and should an issue arise they are there to answer our questions about cloudy pools and pool pumps. Granted you can get cheaper supplies at chain stores, but the teenage clerks therein will not be able to help you clear a cloudy pool three days before a family get together. I have nothing but good things to say about this company and highly recommend them.

Had a new liner installed for our 24' above ground pool last fall. They came in the morning and we were back swimming that evening. They were the only company that were able to help us in this process and all went as promised. Very friendly and helpful staff. We will be a loyal customer in the coming years.

The folks at Roodbergen Pools installed a swim spa for us this summer. They needed a special piece of equipment to move the spa, but the rental companies didn't have one available. These folks went above and beyond, asking friends, family, and local business owners for info on equipment. Finally finding a company with the right equipment and having the company down the road lease them the equipment. They have been very helpful in answering all my questions, as well. They've also stayed open after hours for me, when I needed some supplies. They're great.

Had to have a valve joint replaced on my hot tub. I had already removed the panels. All the technician had to do was double check the source of the leak, replace the section and refill. Easily a one-person job. I was charged for a two-person job at five hours total. Now, PVC is easy to work with, and the joint was right at the pump—easy access. When I questioned the charge I was told they saved me money because one person would have taken 8 hours. Right! Work quality was OK, but do believe I got gouged on the price.

Great pool store. Very helpful and friendly.

Very helpful local business. They helped me find the parts I needed to complete a hot tub repair. I would definitely recommend them if you’re in the market for a new spa as well. Their showroom has very nice spas and pools.

This company is awesome! They have been a solid company for a ton of years! Great job!!! Especially in this new environment we are in.