Happy with their pleasant way of treating customers. Fast and quality service. I would like to recommend this place. Thanks, team!

Watch lab is located on the 5th floor. I came by to get a few links taken off my watch and had no issues. They were able to take off 3 links and confirmed the size within 5 minutes for $20. No bookings required.

They lost a screw of my G shock changing the battery (they were going to search for the screw and get back to me next day ) 7 days later , not communication from them or at least an apology .

Horrible service experience. The guy initially told me they couldnt remove the permanent links. After insisting that they try anyway, the guy said the charge will be $100. They took 2 weeks to get back to me and call me. Returned my strap saying they couldnt do anything. Waited 2 whole weeks. Then i went to Swiss watch repair service right on the same level floor, and they cut off the links and got my strap right on the same day, charged $25. Go to Swiss Watch Service instead, its on the same floor.

Got my Watch serviced from them. The best part was free quotation is also available. Really helpful. Recommended!

Serviced my Rolex date just. Very happy with the price and quick service. Highly recommend 👍🏻⭐️

My experience was positive. I had my Luminox watch repaired. The repairman diagnosed the problem in front of me, and was clear and transparent with how the repair was going to be done. The repair timeframe given was realistic and accurate, and it was affordable. My expectations were met. Want your watch fixed? This is a good place. Recommend.

I needed a repair to my watch and went to a different repairers. I was quoted $400 and decided to buy another watch. 12 months later I had not found a new watch I liked so I came here for a quote. I was quoted and charged $180. That was 6 weeks ago. The watch is working perfectly. Great value. I strongly recommend.

Bought in my D&G watch to get refurbished and battery replaced. Great price and with exceptional service. Highly recommend!

I had a great experience with Watch Lab repair. They're professional, fast and alwats nice to chat with. Knowledgeable and keeps customers first. It shows as theres a continuous number of customer coming in and they take time to talk, chat and ensure they service each one. Happy and glad to find this business. All my other watches are lined up for maintenance and repair.

I got my Indian Titan watch for battery change, as the watch slowed down drastically. The team here identified that it’s not the battery but a small chip off coming in the way of the seconds hand. They took consent from me to shave the chip off, get it working and did not charge me a cent saying it’s too small a job. Amazed at the transparency, quick and efficient support and grateful as it turned out to be an unpaid favour

The service at Luxury Watch Repairs was outstanding. I took in my Omega Constellation for a clean and battery repair. I was impressed by how they processed my order and within an hour my watch was ready for collection. The staff were exceedingly helpful and courteous and it was a pleasure to deal with them. Their pricing is significantly better than dealing with high street agencies. I highly recommend Luxury Watch Repairs and will use them for all my servicing and repair needs.

Wanted to let you know that I received the watch today. It looks fantastic, just like it did when it was given to me 20 years ago. Thanks so much for a GREAT job. I’ll definitely be recommending you. I will be sending you the watch we discussed shortly. It’s nothing like the Rolex, but I would like to get it working again for sentimental reasons. Again, thanks so much

They didn't comuicate my grandpa's watch dial was damaged however it's around 50 to 60 years old so I understand it can happen. but he should of told me before I picked it up. Dust on the dial of my other watch is still unacceptable but he did clean it up. So I can't be too angery about it. On the most part communication was good answering questions promptly.

Always excellent & well priced! 2 hinges & 1 nose pad repaired + replaced for $120 (on two pairs of non-prescription sunglasses, each worth ~$250 new). Happy with the work 😊

I received my Longines watch today and it looks beautiful. The new crystal and the restored face makes the watch look almost new. I made the mistake of using a metal expansion band years ago and it wore the band lugs. I am very happy with the work you performed and will be sending my other watches to you in the future.

Great service. Purchased a new genuine strap for a vintage Seiko and a battery change for a G-Shock all done in one brief visit.

Phoned a bunch of watch places for an authenticity check on a Rolex datejustnl in the CBD, this place was one of the few that were open, able to do walk ins and quick turnaround time. Recommend

A pin in my 21 year old Breitling watchband broke due to wear and tear. I took it to the Watch Lab Repair Centre and it was replaced and fixed in 30 minutes. Great expert service that was delivered with a friendly personal touch. I'll be returning when in need of future repairs.

Excellent service! They could replace my watches with the exact same straps & returned them with a lovely reusable pouch.

Got my Tissot watch crown replaced, incredible job, quick service, & reasonable price.

Although parts weren’t available for my watch, the watch lab still provided great service and communication.

They did a good job, let me know when the watch was ready, and charged a fair price. My watch needed new seals as moisture had got inside the watch, was fogging up the glass, and at one stage stopped the watch. The Watch Lab dried out the watch and got it going again - it's a solar powered watch with a long life battery. They gave it back to me while they waited on the seals from Seiko (suggesting I be careful about getting any water on the watch). When the seals arrived, they gave me a ring and I took the watch in. They dried out the watch again, installed the seals, and had the watch pressure tested and ready to pick up within a few days.

Took time off work to get my watches serviced, Got there around 12:30, they were closed and nobody answered the phone

Service is good and time major benefit is they don't charge for inspection

Had my vintage Seiko's sapphire crystal replaced. Harman also buffed and polished the case. Overall he did a fantastic job and was easy to communicate and work with. I was very concerned about posting my watch to the CBD, but got everything safe and sound, and with my family heirloom restored to a quality I can be proud of wearing. Very impressed, and will work with Harman again if I require any servicing, Thankyou!

Satisfied! They are very quick and efficient in their work.Thanks team.

Have been taking my watches here for years, efficient and friendly service

Had a wrist band repaired on my Omega watch and a replacement band fitted on my Casio watch. Excellent value and friendly service. Highly recommend this place and have no hesitation for any future visits.

Got my Longines Band replaced. Excellent Service! Highly recommended.

Got my Tag Heuer Strap Replaced from them. Happy with the service.. Recommended!