4/5 Renée P. 9 months ago on Google
The
Four
Seasons
is
known
for
its
outstanding
customer
service,
and
in
that,
it
did
not
disappoint.
Everyone
was
extremely
welcoming,
warm,
attentive...this
is
a
top
notch
operation.
The
people
were
great.
Just
as
there
were
small
touches
that
stood
out
in
a
positive
way
(seamless
transportation
from
airport
to
hotel
(for
$200
pp)
salon-quality
hair
dryer
in
room,
OFF
can
of
bug
spray
in
room
for
guest
use,
complimentary
guest
laundry
room,
diptyque
toiletries
etc.),
there
were
small
things
that
detracted
from
the
vacation
being
truly
unparalleled:
The
food
was
*astronomically*
priced
for
the
quality,
the
vegetarian
options
were
mediocre,
decor
was
a
bit
tired
and
dated,
cocktails
were
weak
and
too
sweet,
the
pool
scenes
and
beaches
were
not
remarkable.
Two
amenities
that
stand
out
compared
to
other
resorts
are
the
gorgeous
golf
course
and
tennis
courts.
However
even
just
to
play
tennis
or
pickleball
for
an
hour,
the
resort
charged
us
$80.
Courts
were
otherwise
empty.
After
what
we're
paying
to
stay
and
eat
there,
it
seems
silly
to
nickel
and
dime
us
for
an
hour
of
tennis
or
pickleball!
Another
tip
for
Four
Seasons
management:
put
the
names
and
numbers
of
the
buildings
on
the
beach
side
of
each
building!
It
should
be
easier
to
navigate
the
grounds.
Also,
make
filtered
tap
water
available
to
guests.
It's
not
environmentally
friendly
nor
pleasant
to
have
to
pay
$10
each
meal
for
water.
After
several
days
at
the
Four
Seasons,
my
husband
and
I
moved
to
the
Park
Hyatt
St.
Kitts
across
the
Narrows.
There
was
no
golf
course
or
tennis
courts,
but
the
Park
Hyatt
was
far
more
impressive
in
almost
everything
but
its
service
(design,
layout,
rooms,
pool
scene,
restaurant
quality
and
value).
Service
there
was
good
but
not
as
perfect
as
FS.
Overall
the
FS
is
quite
lovely
and
my
husband
and
I
had
a
marvelous
time,
but
I'm
not
entirely
convinced
that
the
value
was
there.
I'm
willing
to
splurge
for
a
vacation,
but
it's
important
to
get
both
the
little
things
and
big
things
consistently
right,
such
as
food.
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