5/5 Olivia J. 3 years ago on Google
This
week
could
have
easily
been
the
toughest
week
for
me
in
2020.
However,
because
of
the
amazing
work
done
by
Urgent
Care
Mobile
they
have
allowed
this
week
to
end
better
than
it
begun.
On
Saturday
evening
my
aunt
took
ill.
I
took
her
to
the
clinic
they
provided
fluids,
sent
us
home
and
instructed
me
if
she
does
not
improve
by
Sunday
morning
take
her
to
QEH.
Sunday
morning
she
was
worse
and
QEH
had
no
ambulance
and
I
took
the
decision
to
request
Urgent
Care
to
send
one
of
their
doctors.
Dr.
Jordan
arrived
and
a
hour
late
QEH
called
to
say
they
had
an
ambulance
available;
this
was
two
hours
after
we
had
called
them.
I
politely
refuse
their
ambulance.
Dr.
Jordan
spent
4
hours
working
on
my
aunt
and
by
that
time,
Dr.
Majek
and
Nurse
Jacob
had
joined
her.
We
(the
family)
had
a
choice
to
make;
home
management
by
Urgent
Care
or
QEH.
With
QEH
having
issued
their
warning
about
lack
of
bed,
and
known
nurse
shortage,
we
choose
to
trust
Urgent
Care.
It
was
the
best
decision.
Dr.
Jordan,
Nurse
Jacob,
and
Nurse
Ince
were
amazing
over
the
5
days
they
cared
for
my
aunt.
They
caught
changes
in
her
vitals
that
I
doubt
would
have
been
caught
without
24hr
bedside
care.
They
made
my
aunt
feel
calm,
relax
and
even
made
her
smile
and
laugh
during
what
was
easily
a
stressful
and
scary
time
for
her.
Even
after
me
hiding
in
my
car
as
I
cried
my
eyes
out
for
30mins,
I
came
back
in
the
house
to
Nurse
Jacob
smiling
and
telling
me
everything
would
be
ok.
Dr.
Jordan,
Nurse
Jacob,
Nurse
Ince,
Dr.
Majek,
Dr.
Simspon,
Nurse
Best,
Nurse
Vaughn
and
Head
Nurse
Akema.
Thank
you!!!
Thank
each
and
everyone
of
you
for
saving
my
aunt's
life
this
week.
Thank
you
for
making
her
safe
and
loved.
Thank
you
for
your
amazing
communication
and
patience
with
myself,
Tracee
and
Jan.
Sincerely,
Very
Satisfied
Customer.
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