First of all I wanna shout out some of the valet guys who were amazing, funny and very nice. Took great care of my truck while it was there this weekend like it was their own. Second of all, for this hotel the winter carnival brings in big money. You’d think you’d appreciate that. Instead you profile someone and tell them that you don’t allow homeless people in this hotel. Hopefully something is done with that police report. Some of the employees are great and some are not and act like they don’t want to be there. Customer service is a hard job that not everyone is cut out for. Maybe more training to make sure they give the best service possible instead of being rude.

My experience at the St Paul Hotel was very good they have valet parking and you can pay for hourly or all night there. The staff was very knowledgeable and friendly. The room was clean and the decor was very elegant and old-fashioned vintage. A very historical location seems to have been there for a long time I would love to know more about the history of it. I definitely recommend it to anyone who likes downtown St Paul and the history of it. It's a cool place to stay.

We came to the hotel for the Christmas brunch at the Drake restaurant. It was our first time visiting this historical building. The food was delicious and the surroundings very enchanting. The service was marvelous and felt great there. There were various Christmas trees around the hotel, each one with a different decoration style. How impressive!

Stay here! The place was amazing. The valet were superb! Room service was on point even through this pandemic. Elegance, history and ambiance all wrapped into one. The business center is perfect if you need to tend to business while you're staying here. Business center was quiet with desktops and designated area for laptops, had coffee and muffins. I would definitely come back.

The Saint Paul as a hotel is wonderful. It's a beautiful building with well appointed rooms and wonderful staff. I knock off a star because the location is poor. While a handful or restaurants are very close by, it is in the business center of St. Paul. Many of the good shopping locations and restaurants are at least a 30 minute walk away. Don't let that deter you from staying here, just know you''ll either be taking long walks or calling a car to get you places as a leisure traveller.

We stayed one night during the Winter Carnival, it is a tradition, we have been doing this for years. It was generally a good experience, however I think this grand ole institution is slipping, showing its age. The entire facility is showing signs of poor maintenance. i.e. lots of chipped paint, worn out assets, and dirt, etc. This seems unwarranted based on it's location, reputation, prices. This place is not cheap and they charge extra for everything. I find it especially disappointing that in the hotel restaurant they charge a 4% "hospitality" fee. With a fine print proviso that says you can protest and they will cancel it. Really? That is downright "tacky" low level money/greed tactics. They have raised menu prices significantly, there is no need for a "hospitality" fee. As such, I just deducted 4% from the server tip. As a former restaurant owner/operator, a hospitality fee goes to the company, not necessarily to the employees and it is taxable income for the company. Tips go to the employees, and cannot be touched by the company. This 4% hospitality fee is just a negotiable 4% price increase on top of the price increase they just implemented.

Hubs and I stayed here on our wedding night, so it'll always be a special place for us. The package we went with (Romance) was wonderful- valet parking, extra late check out, Champaign, chocolates, and flowers on arrival, and bed in breakfast the next morning. We recently stayed here again just for a night away from the kids, and while we didn't go with a full package, the stay was still nice, relaxing, and worth the cost.

First stay. Everything was top notch. We enjoyed "It's A Wonderful Life" radio broadcast. It was a busy place, full of holiday spirit. The lobby was decorated beautifully, very festive!!

Nice hotel. Friendly staff. Great guys for valet. Now there isn't any parking available (at least not while I was there), but the valet was nice and inexpensive. Plus you can come and go all day without penalty. The rooms were great. Has an old time feel, which was very nice. I don't need ultra modern all the time. Nice and quaint works too. I'll be back for sure.

Beautiful, clean hotel. Service was outstanding with everyone we encountered. Comparable to Broadmoore in CO on a smaller scale. Towels are insanely fluffy. Convenient walk to excel center. We will be back they made the trip that much easier for us.

Afternoon Tea - Just Sweets I took someone to Afternoon Tea for their birthday in February. First let me say the servers were excellent! Everything else only meh. The description when I booked, and in the email confirmation, said “This two-hour event is fashioned after England's afternoon tea and consists of a variety of tea sandwiches, savory, scone and two tiers of sweets.” However we were served the Chocolate Lover’s Tea… NO SANDWICHES & anything savory was covered with chocolate. Luckily the birthday girl has a serious sweet tooth. Unfortunately, a meal of sugar made me ill & hangry. Also our table was closest to the door, so it was cold. The chairs were uncomfortable, especially for a 2 hour event (wingbacks would at least give some protection from the breeze). Also my view was of a wall & the back of an easel a foot away from our table. Not posh at all. I would have maybe understood had we been a last minute reservation, but we booked a month ahead & I made sure that more tickets were available in case our friends wanted to join us. We won’t be rushing back anytime soon.

My husband's company had a late Xmas party in St Paul and we stayed one night. Although it was Winter Carnival, crazy busy, streets blocked and parades, they made sure we got in to be valet parked and the manager greeted us at the door. The room was lovely, clean and quiet.

Great valet service for parking. The rooms are comfortable although some associates staying there at the same time said their room got extremely hot at night. I slept well on the comfortable bed. Front desk staff was very courteous and professional. I highly recommend.

More of a 3.5 experience. Rooms and location were good, exactly what we needed. Lack of available snacks/drinks except the overpriced minibar (and the selection wasn't anything we wanted) is a downside. Didn't see anything for purchase around lobby. The biggest problem was the room service though. Overpriced, but that's expected, but also super slow. We weren't given a menu. I called down to front desk for one, was transferred to room service, and they said they'd bring one up. Fifteen minutes later I went to the front desk to get one. Then food took over an hour to arrive, so between that the menu, we were late for our event. Tried breakfast in the morning and couldn't get them on the phone for 20 minutes. Event left a message to call us for an order, but that didn't happen either. Seems their room service is either just bad, or extremely understaffed.

This hotel will not disappoint those accustomed to world-class, five star accommodations. The Saint Paul is so far above the surrounding alternatives, you would be foolish to try another option. (We made the mistake, and corrected it, to our great relief). We stayed in the Ambassador Suite which was an excellent value for such a comfortable, luxury stay. Thank you to the staff for making us feel so welcome. We will be back! *** I am very surprised to read low reviews about service/speed here - - please take them with a grain of salt. I can only guess that any front-desk wait time was related to a very large group arriving at once, something that any reasonable person can empathize with. You won't suffer in the gorgeous lobby. We have no relation to the hotel but feel defensive for them because we were treated so very well. 5 stars!

Great place to stay. Everything 5 stars, from checkin to checkout. Restaurant is fabulous. Every employee we came in contact with was great. Great location. Will be our go to in St Paul

A lodge-like look and feeling for a few extra bucks The upside of The Saint Paul Hotels is its look, without a doubt. The lodge-like property makes you feel like in a national park, where it would certainly not be out of tune. The interiors, from the revolving door and all the way to your room, are warmly and cozily furnished and lit, with timber as its main element. I have no doubt The Saint Paul Hotel would account for a lovely Winter Wonderland throughout the holiday season. Regarding other hospitality rubrics, The Saint Paul Hotel certainly scores high across the board with still room for improvement. The service is professional and courteous but not top-notch yet; the room, as cozy and lovely as it was, had a squeaky bed and far-from-comfortable pillows; the location, though right in front of the main square park, is not a premium feature considering the size of Saint Paul’s downtown and other hotels’ locations; housekeeping however, was probably the highlight, with the friendliest and most effective service I’ve encountered since pandemic times and with no new-era policies, such as per-request, or once-per-stay, or every-other-day-only servicing; the bar and restaurant scene, which are indeed sophisticated, felt a bit unwelcoming for wheelchairs with practically no low-tables at the St. Paul Grill’s bar; finally, with so much time in our hands after exploring nearby streets and parks during labor day weekend, the hotel left us wishing for a pool or a spa, which would have taken a lovely stay to the next level. Overall, the 3-night stay at The Saint Paul hotel felt like a true outdoorsy vacation. The property transported us to whatever national park, relaxed us, and had us wishing for spending a Christmas holiday season at the property. Probably that will be the main reason for coming back to this hotel again, it would certainly be lovely!!!

Saint Paul Hotel: An impressive hotel that really knows how to do luxury well. We spent our wedding night here and were generously upgraded to the Ambassador Suite. The staff is incredibly professional and helpful, and the room and the view was absolutely gorgeous. The finishes and features (the bathroom and shower were beyond incredible) were terrific. Room service was wonderful as well – the food was all so lovely.

Nice hotel- close to the Xcel, which was really convenient. I booked back in November for a concert at the beginning of August, and it gave me the rate including the taxes. Never got any sort of receipt. There was an extra $40 charge on my card, even though we were there solely just to sleep. So that was a big bummer. It was cool that they have valet parking though, it makes it way less stressful not having to worry about parking.

✨🏨 Greetings, fellow travelers! The Saint Paul Hotel in St. Paul is a haven of elegance and impeccable service. The luxurious rooms offer comfort and picturesque views, while the dining at The Saint Paul Grill is a culinary delight. With its central location, exploring the city is a breeze. The exceptional service provided by the staff adds a warm touch to your stay. Experience the epitome of hospitality at The Saint Paul Hotel. 🏨🌆🍽️✨

The St Paul Grill offers phenomenal service and dinner has always been great. My one disappointment was that I raved about the au gratin potatoes to my sister and sadly they were off the menu. So sad, please bring them back!!

Beautiful accommodations. Kind, caring, and gracious staff. Apologized to me. I appreciated the Cobb salad and fish and chips. Good coffee on 07.07.2023. The queen-sized beds are actually full-sized beds, but I was so grateful to Jesus for rest. I would return again, if the Lord wills. They have snacks for sale in the room, but no vending machines. The bathrooms in the lobby are gracious. Child friendly.

Weddings in Minnesota don’t get any more elegant or classy than the Saint Paul Hotel! If you are looking for a timeless, luxurious feel to your wedding, this location won’t disappoint. From the ornate decor, to the doorman at the front door, the Saint Paul Hotel does it at its best! There are endless places to take photos both inside and outside of the hotel. I absolutely love photographing weddings there!

Beautiful hotel- the architecture was lovely. Our room was very nice and faced the park. We stayed 2 nights for our annual trip to the State Fair. Very quiet. We didn't go to the bar, and the restaurant was unfortunately closed. Parking was valet and very easy. Employees all friendly. Will stay here again!

The St.Paul hotel is a hotel. It looks nice but isn't opulent. The rooms are comfortable but not large. There's honestly not a lot to say as a place to stay. I've been at better or equivalent at mid range chains, but I've also been to much much worse. But its location is great, and the wedding facilities and food are top notch.

Extremely convenient and cool location. The Hotel has a lot of history behind it, but the rooms weren't worth the price (I do understand the price compared to location, etc.) The room was immaculately clean, though. Just not as big as we thought it'd be for what we paid. The staff were fabulous, and extremely friendly. They are the primary reason why we'd return. All in all, a very fun place to visit.

The folks who work there are friendly and helpful. The amenities are comfortable and luxurious. It was in the negative temperature's most of our visit but our room as well as the lobby was toasty warm. The showers were an endless envelope of heated soft water with great pressure. The only thing that could improve is the quality of the tissues.

Went for their Afternoon Tea with my boyfriend. Such a wonderful and lovely experience! We both had fun chatting and eating. It would def be fun for a girl's day out too! Food is actually way more filling than you'd think, but just note that it'll be a lot of sweet pastries at the end!

Our room was impeccable and bed so comfortable! Very roomy with classic and beautiful furnishings with modern conveniences added. So charming was the lobby, live plants and fresh flowers and the valet were dressed in tux tails and top hats. Thrilled to stay here! Their bar and restaurant were equally divine. Thanks for a lovely time here!

I really love The Saint Paul Hotel; it's my go-to! I've been here for both work conferences & family weekends and every time, it's been wonderful. I enjoy the classic fancy hotel vibe it gives off and feels so rare to find these days, especially for a reasonably priced hotel. The hotel is clean & well-kept, staff is incredibly friendly and helpful. The location is great, easy to get to coming from out of town. I appreciate having a bar and restaurants on site as well. Do yourself a favor when you come here & order the banana french toast from room service; it's Amazing!

Probably my favorite hotel stay ever. I have never felt so well taken care of and pampered. The staff was busy this last weekend with multiple wedding hotel blocks and hosting a few of the wedding receptions on site but the staff never even showed it. I drove my brand new car up for my stay and fully trusted the valets. Everything was so well taken care of and every staff member was so respectful, I'd love to stay here again in the future.

This is a beautiful hotel, that is so rare in this world of modern hotels with no soul. The rooms are comfortable and classy. They have beautiful furnishings and wonderful bathrooms. I don't believe in hotels as being just somewhere to throw your suitcase down. I want my hotel to be my home away from home, and the St. Paul Hotel did that. It was very clean, restful, and a welcoming place to come home to, after a long day of helping our son move to his off campus apartment. The breakfast was delicious, and room service was excellent. The valet parking is convenient. The valet guys Chris, James and this younger gentleman working on Sept. 2nd am, are very welcoming and efficient. They do a great job. Just really nice guys. One of the managers(?), Ken was very helpful and gave us some wonderful suggestions for dinner and sightseeing. My husband and I had a very interesting and fun conversation with him. The lady at our check out was very helpful too. Nothing was too much for the staff. We visit Minneapolis often and have found our perfect hotel to stay in. Highly recommend this lovely place with it's beautiful location and surroundings. But most of all it's outstanding service.

The Saint Paul Hotel is for all those who want a luxury experience within walking distance of grand restaurants, bars, museums, coffee shops, and historical buildings. The staff is so sweet and caring of others, a MN tribute I miss since I moved away. My husband and I are disabled, and the staff helped us so much. Valerie, the amazing waitress in the lower lobby helped my husband get brunch food since he has 1 leg and chatted with us. She's a sweetheart and started our days off with a good vibe! I seized several times and the staff made sure I was okay each time. Risha, the awesome lobby bartender, was great to chat with and made amazing drinks! We know now there's no other place to stay when we visit MN.

We stayed here from a Monday-Friday for a conference in June 2022. The staff is what really makes this hotel and I can not say enough good things about how helpful and friendly they are. The exterior of the building is beautiful and although the inside has a bit of a dated and older feel to it, the inside is very nice as well. It is within walking distance of several good restaurants and I thoroughly enjoyed my stay here.

Hotel was beautiful throughout. Rooms were fantastic. The highlight of the visit were both of the top-hatted valet managers. Top notch. Great personalities with genuine hospitality. Awesome way to be greeted at your arrival and great ambassadors for the hotel. (Saturday night stay. Guys were on duty Saturday afternoon and Sunday morning.) Outstanding service. The not so good: the blueberry pancakes were less than desirable and even with the $12 room credit, still managed to exceed $24.00 not including a tip, which was not a value in the least especially for an inferior product. There was a $4 delivery charge and another service fee. Essentially they came out to $10 a pancake. They were appealing to the eye and looked good but had the consistency of chewing through soggy cardboard and tasted probably about the same. When the complaint was made about the bad product, the front desk did less than care. They didn't even acknowledge the complaint and responded with "hope you have a good day." Everything else was ideal. It did have a great mini-bar.

Absolutely would recommend for a luxury stay. Took advantage of the romance package for night here with my wife, and we loved the added amenities. With the St Paul Grill, the afternoon tea service, and proximity to the park, and many more dining and entertainment options, you could easily spend much longer here and have so much to do within walking distance.

This is a really fine hotel choice. It would be hard to top the St Paul Hotel when choosing a hotel in downtown St Paul. The location is perfect. . I'll have to admit, I'm not used to the valet attendant being dressed in a tux and top hat, but it was really nice because he welcomed us as we were wearing our college football team T-shirts in the same way he would have had we been formally dressed. . . The only hiccup in our two day stay was that our tub did not drain (something housekeeping should have addressed) but when we reported it, it was taken care of immediately. What else could we ask for? Great hotel choice, would love to visit here again when in Minnesota.

Historic Hotels of America The Saint Paul Hotel is a great place to stay. Located in a historical section of St. Paul with many amazing places to see within walking distance. Plenty of options for food and entertainment starting with The Saint Paul Grill located in the hotel or plenty places within walking distance. The service was fast, friendly and professional. The rooms were were spacious and clean. We would definitely stay here again.

Saint Paul Hotel was the dream hotel venue for getting ready & for our wedding night. Throughout the entire planning process they were prompt, helpful, and kind, helping us to navigate every step along the way. The staff were incredibly helpful and always had a smile on their faces and a welcoming presence. Jessica and Kira navigated every question we had and made sure that we had everything we needed to get ready on the day of, including mirrors & multi-plugs. We came into our suite with a beautiful card, bottle of champagne, and two glasses and it was the most thoughtful surprise. Thank you, Saint Paul Hotel, for the most incredible experience!!

This is our go-to hotel in Saint Paul. (Also convenient to Minneapolis destinations.) A Preferred Hotel, they have a high quality sense of service and attention to detail without pretentious attitude. Walking distance to most downtown destinations such as theatres and sports events. Ordway Theatre, Science museum, the large central library and the art/history Landmark center and Children’s museum/activity center all within walking. Great historic building, but the key that makes it work are the people. An attentive and salubrious folk. They certainly in their own right 5-Star. We had such a good time we immediately checked our calendar, making a reservation for a repeat visit.

Such an amazing space and accommodating staff. Every bit of our stay was perfect! Pro tip: splurge for brunch! Cannot wait to be back at this hotel soon and I will be staying longer next time. Would love to see the space in Summer when the flowers are bloomed outside as well! Yes 10/10