2/5 Bahadır P. 4 years ago on Google • 9 reviews
Hello,
I
wish
you
a
good
day
Iftar
from
your
customers
on
Sunday,
May
26th
Our
menu
(lamb
cutlets,
mixed
kebab
without
chicken)
First
of
all,
I
would
like
to
state
that
I
wrote
what
I
wrote
not
as
a
complaining
person,
but
with
the
request
and
hope
that
your
institution
would
be
more
careful
about
the
issues
I
would
complain
about...
Let's
start
from
the
beginning,
when
I
called
to
make
a
reservation
on
May
17,
I
was
told
in
a
harsh
manner
that
we
did
not
have
a
place,
then
we
were
told
to
get
back
to
you
immediately
and
never
did,
and
we
stopped
contacting
again
that
day,
saying
it
was
due
to
busyness.
No
matter
how
busy
it
is,
it
cannot
be
on
your
establishment's
account.
When
the
thought
occurs
that
all
tables
will
be
filled,
the
service
you
will
provide
is
certain
and
this
does
not
mean
busyness
for
an
establishment.
Because
you
know
how
big
or
small
the
job
you
will
do.
I
expected
to
be
contacted
that
day
and
told
that
unfortunately
we
do
not
have
room
because
you
are
a
serious
establishment.
Coming
back
to
yesterday,
you
were
much
better
about
the
reservation
this
time,
but
it
is
worth
noting
that
there
is
a
lack
of
communication
between
you.
Unfortunately,
the
lack
of
information
received
tires
you
and
the
other
party
as
well.
If
the
information
received
is
noted
down
in
detail,
instead
of
renewing
the
information
when
you
next
call
for
confirmation,
you
will
say
"Sir,
this
and
that."
Saying
"your
order
was
like
this"
will
put
both
you
and
the
other
party
at
ease.
Especially
in
such
busy
times,
if
the
details
of
the
orders
received
are
written
in
a
large
notebook,
it
will
lead
you
to
a
more
comfortable
and
more
successful
service.
Did
I
get
what
I
paid
for?
I
have
absolutely
no
complaints
about
the
fee
I
paid,
because
I
came
here
by
accepting
it.
But
I
will
explain
whether
you
have
compensated
me
for
the
financial
service
I
have
provided
you.
The
table
equipment
was
nice,
but
everything
was
insufficient
and
the
rice-style
pressed
salad
and
cold
doughy
minced
meat
pita
were
a
service
that
did
not
suit
your
establishment.
A
thermos
for
tea
could
have
been
placed
on
every
table.
Since
smaller
establishments
than
yours
have
achieved
this,
I
think
you
can
do
better
with
these
services.
You
can
achieve
better
by
improving
the
quality
of
your
staff
during
Ramadan
and
working
with
people
who
have
served
as
chiefs.
main
courses
The
mixed
kebab
in
the
main
course
really
shocked
me.
I
was
very
embarrassed
towards
my
guest.
Since
he
was
not
happy
with
the
feedback,
I
could
not
say
anything
at
that
moment
to
avoid
tension.
First
of
all,
the
mixed
kebab
was
ice
cold
and
had
been
cooked
at
least
2
hours
in
advance.
Unfortunately,
we
had
to
keep
the
kebabs
waiting
for
us
when
it
should
have
been
the
opposite.
Moreover,
the
garbage
shish
had
an
extremely
strong
and
intense
smell
of
coal.
Adana
and
Urfa
had
become
like
sand
due
to
being
kept
waiting.
According
to
my
research
on
cutlet
meat,
I
saw
that
it
is
generally
served
on
top
of
roasted
eggplant,
so
I
questioned
it
yesterday
and
was
told
that
we
serve
it
like
this,
asking
why
there
is
no
such
thing.
If
there
are
alternatives
to
such
a
dish,
as
a
master
of
this
field,
I
recommend
you
to
offer
alternative
offers
to
your
customers.
In
addition,
since
the
lamb
meat
was
not
marinated
beforehand,
it
had
a
strong
smell.
Having
this
type
of
meat
well
marinated
by
your
masters
to
remove
its
intense
smell
before
cooking
will
provide
a
much
more
delicious
service.
If
you
were
me,
would
you
say
you
got
what
you
paid
for?
It
was
definitely
not
worth
the
price,
yesterday's
main
meal
services
were
used
as
an
excuse
for
Ramadan,
but
I
think
you
can
provide
all
kinds
of
services
much
better
by
doing
this
job
for
years.
I
would
recommend
you
to
act
more
sensitively
and
focus
on
gaining
customers,
not
just
profit...
1 person found this review helpful 👍