First time trying this restaurant out and i loved it. Bread is one of my favorite things and Carrabba’s had a yummy bread that was accompanied by an oil and herb dip that was good. We did not know you got bread with your meals so we also ordered the bread tower. It was made with a different type of bread and was tasty as well. This is a great date night place. It was quiet and had a chill atmosphere. We were able to talk and have a relaxed evening. The waiters were nice and explained several options on the menu after we said we hadn’t been there before. I definitely recommend the mezzaluna pasta. It was some unique flavors not just a cheese ravioli.

Super nice stuff here and food is higher quality than other chain stores.

Sat at the bar. Bartender and staff were excellent. Food was fast and delicious. Very friendly and knowledgeable. The experience here was on par or better than the more high end and more expensive restaurants in the area. This review is including what I witnessed from other customers seated at the bar. Definitely try this place if you're near the mall. Traffic can be difficult but it will be worth the headache. Tip your staff well! I rarely have this good of an experience in this area since I moved here.

Samantha and Courtney were the BEST!! I sat the bar while my family shopped and they took such good care of me while was enjoying a meal alone! Thank you both!!

Atmosphere is always good there. Sat at the bar, service was good but not excellent, he seemed pre occopied with employee drama. Drink he fixed me was very good. Brucita was avg at best, lacked salt and pepper. My chicken was dry, mashpotstes & spinach were good. My salad they forgot to bring it.

Traveling through town and looked for a place to eat, had never been to a Carrabba’s before but had heard good things. Was not disappointed. Service was great. Food was excellent, reasonable portions. Will definitely be going back again when down this way.

Carrabba’s is by far the best Italian food in the Roanoke area. They also have the best happy hour specials around which includes appetizers and drinks. The restaurant is very clean and we have always had excellent service. Highly recommend!

The first lady in there was rude and unattending, but the lady who waited for us did an excellent job. The food was good, I got the vodka sauce noodles with shrimp and scallops on it. a lot better than I thought. Honestly it was way too expensive to be worth it in the end though.

Yesterday, my friends and I visited Carrabba's for the Directors cut Wine Dinner. It was excellent. Lizzy was awesome and helped our table to have a pleasurable experience.

The food was great! But the SERVICE was even better! Our server Laura was absolutely amazing. I’ve also worked in the service industry myself and I always recognize when good service is being given. She was very attentive we never had to ask for refills, she was consist with checking in and even when asking for so much she was so kind. Her vibes are immaculate. She had better service than the servers at Frankie Roland’s downtown. We will be asking for Laura every time we go back!

Our server was very nice and attentive. The bread is always good. But everything is overpriced, and the food isn't worth it. They even got something as basic as spaghetti wrong, taste was gross, and the mound of pasta was overcooked. The veal piccata was gross. For $28, I expected more. We’ve eaten here in the past and I've had the lobster ravioli which was very good. Somehow, this time, our dining experience was a miss.

We love Carrabba's in Roanoke. The chicken soup, Ribeye with mashed potatoes and green beans is always Amazing. I couldn't name what the wife had but it was also Amazing.

Arrived at 4 pm on a Saturday. Seated in a nice quiet area. Our server Zach was great and the food was fabulous. It was appropriate for a special occasion.

Truly needed – a really good food experience in the area! Had the Tuscan Chops, the bread tower, and a couple of other items. Every single item was excellent! And, as important, it was all just as described in the menu. It is indeed refreshing to enjoy what you ordered and to have it look as it should. Bravo Carrabba’s for saying what you do and doing what you say! Good, quality food!

Lissy is an amazing waitress. She's very down to earth, yet polite and professional at the same time. She pays extreme attention to detail, such as a low glass or a dirty dish, and has no struggle with striking up an upbeat and outgoing conversation. Her diligence is to each and every single customer, as a group and separately. Her bubbly personality makes her shine even in a bright room full of lights, and she has a striking attitude. I remember having her as a waitress back in mid 2023, and more than half a year later, she still stands out. She will absolutely make your dining experience one of a kind. If you can, when going to Roanoke VA, ask for Lissy.

I usually come to this restaurant once or twice a month. The entire experience of this Restauraunt is always excellent. I like the suggestions of the wait staff. I’m addicted to the bread and their Parmesan dressing as a bread dip. I was there last night and Joshua was the waiter that took care of my party. He was exceptional as a waiter. He went above and beyond for us.

Tasty food in Roanoke, VA and surprisingly decent choice of wines. I had not been to a restaurant in a strip mall in a long time (just happened so, not by choice) and was pleasantly surprised by this. Service was good and polite, even though we were amongst the last guests to check in prior to closing. Enjoyed the experience.

Date night. 1st time patronizing. Waited a long time at front door to have a server come greet us, and seat us. Great food. Friendly server. Food was a 10. Staff was rushing to have us leave the table so that they could use our table for a large party. Otherwise, a good time.

Short and sweet review, the quality of food from the looks of the food to the taste has gone down hill tremendously! Overcooked pasta and dried out sauce, I always get the infamous Pic and Pac pasta with no protein. But now you can tell, see and taste the corners that are cut in making this dish. Barely any garlic chunks, fresh basil, or black pepper! I don’t recommend wasting your time and/or money but everyone has a different experience. They don’t cook or make their food with the freshest ingredients nor are they dedicated to the craft of cooking great food. There’s no current honor in their Italian style cooking methods. For my last two visits, Carrabba’s has missed the mark and fallen short.

I went came here on veterans day after going to different places and just waiting and waiting to be seated. I came in got seated right away. The waitress was Michelle and she got our drinks and we ordered the zucchini appetizer. I kid you not my appetizer was on the table fresh n hot less than 2 minutes after placing the order. My soup came out almost immediately after that. The food was shortly behind. I have never had service n food come out that fast ever. And it was all hot n fresh cooked. The waitress was the best waitress I've ever had wait on me in my life. She was so full of life and sweet n friendly. Gave recommendations. And was on point with everything. I will definitely be back just for the service.

Our waitress was stellar. As a previous server for most of my adult life prior to graduating college I know an excellent server when I have one and she was amazing. 13/10. Not overbearing, not neglectful, just the right amount of attention as I was on a date with my boyfriend. I believe her name was Megan, though I could be wrong… I am not 100% as I am horrid with remembering names, but she was amazing. Our food was delicious, came out quickly, and we were told it would be a 10-15 minute wait but were sat really quickly. Within 5 minutes probably. Definitely would come again if I was feeling up for Italian. Wasn’t too expensive for two people when my boyfriend got alcohol and we got an appetizer as well.

I’ll begin by saying I’ll follow up with an email to Mike the proprietor tomorrow. Mike, who wasn’t on shift at all on one of the busiest nights in the service industry, will find out about this then, since he didn’t bother to be there for his team. I wish I could give zero stars. Table of 5, not in a hurry, just wanted a good dining experience at my Daddy’s request. I did request a high top, my parents are elderly and one is injured so booths or getting down to a table would be hard, but we’d settle for a table if we had to. Walked in, told 25 minute wait. 45 minutes later I walked to the hostess stand, saying I hoped the high top we requested was going to be ours. Nope. The woman who came in later than us and without reservations walked up again and fussed louder than me and got it. Staff lied to my face, told me she was ahead of us in line, but I was there when she arrived and heard it all. She just fussed earlier and louder. Waited patiently again, stayed outside with parents who I told to stay cool and seated in their car. Finally saw another gentleman who was there well after us walk up to question the hostesses. Asked to speak to a manager after being told it would be an additional 45 minutes on top of the original 25 he was quoted. He had waited 30 minutes already for a 2 top. Hostess just walked off with no response. 5-7 minutes later Shelly, Service Manager, walked up and was snippy and downright lacked empathy told us they were over 4 short in the kitchen and had wait staff covering it and were doing the best they could. Other gentleman asked why he wasn’t apprised of that when they arrived so he could make other choices 35 minutes before. No response from Shelly. Finally seated over an hour later. Over 12 other patrons realized what was going on when they heard 3 upset customers and just left. Ancia (I probably butchered the spelling and I’m sorry) was a WONDERFUL waitress and did the absolute best she could have. Even apologized for the wait on the ticket. She went above and beyond. Some of our food arrived so cold (cooked but cold) we had to ask for it to be microwaved. She offered to have it fresh made but we knew it was cooked and just wanted it heated. Didn’t have the ability to wait all over again. Chef staff needs to be taught how to cook the lobster ravioli. I’ve seen it ordered 4 times at the table I’ve been at, once when I ordered it. It’s. Just. Not. Being. Cooked. Enough. It’s hard, not tough, not chewy. It’s undercooked. Josh, at the bar, was also the absolute best. He took care of us at the bar while we waited and again once seated when we ordered a mixed drink or wine for the table. He and our waitress were the only high notes. Won’t ‘keep giving it a try’ since change in management. Will recommend anyone who asks to meet us here goes elsewhere.

This was my first time dining here, and I really enjoyed it. The food was good (I ate pasta), but the service was just amazing. You can tell the environment is friendly and relaxed because of the service you receive. Lissy and Kylie made me feel so comfortable, and they were of top of every detail without overdoing it. They made the experience extremely enjoyable, and I will certainly come back to eat at their section again.

Went to Carrabas in Roanoke Va & this sweet young lady by the name of Ariana was our server, she went above and beyond to serve us.. food was top notch.. she made sure to keep checking on us & explained the menu items in great detail .. she even helped me carry the leftovers to the door since I had my hands full.. Had to treat her to a great tip after ! Will definitely be coming back

We did encounter a bit of a hiccup with the hostess, but Samantha our server made up for it. She greeted us quickly with a smile and was so pleasant! Food was fresh, plentiful and didn't have to wait long at all

Dined here yesterday with my husband for a late lunch... Everything was delicious. Our server, Samantha, was great. We had our complimentary bread and water brought out to us within 5 minutes of being seated. She was incredibly attentive and kept the bread coming, along with our salad and soup to make sure we had enough to eat while we waited for our entrees. Food was warm, perfectly cooked, and of course, full of flavor. We love eating here!

Nikki Reed is a very exquisite manager. She is very well mannered and always brings joy and great pleasure, while maintaining a busy restaurant. Stephanie Picado is an outstanding server. She carries a big smile while being welcomed and delivers an excellent performance. I truly have enjoyed my experience here at this facility.

The food was excellent. The only thing better was our server. Though it was a very busy Friday night, she never lat our cups empty and spent plenty of time with us. She never looked rushed and kept up with all of her tables. Amazing meal and amazing service.

Had dinner here tonight and as always it was delicious! The problem was when we ordered the meals to go. My brother wasn’t feeling well so we had dinner here so we could get a “complete” meal to take to my brother. I ordered Chicken Piccata with soup but I was told it doesn’t include the soup or salad. He said they got the wrong flyers. Yet they put the flyers out on the tables anyway and would not honor it. While the meals r good I don’t like them offering a complete meal but they won’t sell it to us unless we pay more.

Samantha was a fantastic waitress! She kept our drinks filled before we even asked, and checked on us often. She is very friendly and seems to enjoy her job. I got the Tuscan grilled chicken and it was amazing!

I’m originally from the Chicago suburbs. I’m out here working on the. I-81 widening project. I came here and I got the best service and felt right at home. My servers name was Lissy, she is amazing, very friendly, very attentive, made my visit at Carrabbas amazing. Kept coming back because of her and Caitlin she was amazing.

We visited Carrabba’s on a very busy Saturday night. The staff all worked together. Our drinks were full, our food came out perfectly timed from the appetizers to the dinner. My steak is the reason I’m posting this review. I always struggle in how to order my steaks because at most places if I order it medium, it’s almost always medium rare, if I order medium well, it’s well done. Tonight at Carrabba’s I ordered my steak medium and it was a true medium. Overall an excellent dining experience.

My husband and I had a wonderful meal. We shared a pitcher of blackberry sangria. It was delicious. Our server Alex timed it all perfectly. She made great recommendations. Can't wait to go back again!

Had Lunch today with my wife, both had Chicken Bryan!! Absolutely sensational as always! Samantha was our server she was FABULOUS! Great personality and great customer service!!☺️

We had a group dinner at Carrabas Roanoke that grew from 75 to 110 over 3 days. Nikki and the team not only accommodated us but gave us a fantastic experience. We had a collegiate women’s soccer team and supporters with many dietary and timing requirements. Everything was done to perfection - hosting, food, timing and accommodating things in the fly. The food was fantastic and so many compliments regarding the food and experience from the team. We had the entire team fed and out the door on schedule and the supported stayed and enjoyed the bar area. A five star experience!

I went in with my girlfriend Saturday night and was very pleased! The restaurant was packed but we were seated quickly and our server Ranishia gave us the nicest smile and the best server we have ever had the managers Noel and Mike came by our tables a few times which is unheard of these days! Overall great food great service and experience! Will bring team here for lunch and all other events in the future

We celebrated our 18th wedding anniversary eating lunch here. We absolutely enjoy our visits with the wonderful selection and great service. Samantha was our waitress and she did an excellent job taking care of us. She would regularly come by our table to see if we wanted anything and to re-fill our glasses. Our lunch was incredibly tasty and very pleasing to the eye. We look forward to more visits here.

We dined in as we often do, as this is our favorite restaurant. We are very familiar with most of the servers and have always had great experiences. We love Nikki and Mike, and we got the pleasure of meeting Nolle. Mike introduced us and we were very pleased to meet him. We wanted to add how often this new guy kept checking on all of the tables as well delivering dinner to many of the guests. Congratulations on what we feel like will be an awesome choice for another manager. Looking forward to our next visit.

Came with with my wife for happy hour, and our service was great! Damien was our server, and he was impeccable. He consistently kept our glasses full, and our food came out quickly. Only con is his hair looked so nice I almost thought my wife would stay at the restaurant with him. Highly recommend.

i come for the food which is great every time, so i don’t really mind if the service isn’t amazing. but we had a server named jack who was awesome! the fastest i’ve ever gotten salads and drinks and he was so patient. i know that the drinks and salads are other peoples’ jobs- but the second they were done we had them so that was great. this review was even written before the food came out because i know it will be good, i just wanted to give props to a good server!