Timeless Salon image

Timeless Salon

Beauty salon Barber shop

One of the Top rated Beauty salons in Payson


Address

50 N Main St, Payson, UT 84651

Website

www.timelessheidi.com

Contact

(801) 465-5155

Rating on Google Maps

4.80 (143 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 AM to 9 PM
  • Wednesday: 9 AM to 9 PM
  • Thursday: 9 AM to 9 PM
  • Friday: 9 AM to 9 PM
  • Saturday: 9 AM to 9 PM
  • Sunday: Closed
  • Monday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: hair (13) Heidi (9) salon (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Maria E. 2 years ago on Google • 16 reviews
    Hate to have to leave this review, especially since I was asked by the stylist not to because it would “hurt her career” yet there was no consideration for the money I spent or damage to my hair. After my first session with Cassidy, after coming home I immediately noticed some brassy strips near the front of my face but thought after a few washes it would get it’s true color. I didn’t reach out to her until 12 days b/c on top of being pregnant/in the middle of a move, I was extremely busy. The gal who answered the phone said she would get me in to get it fixed. I then received a phone call from Cassidy that I would be charged. I agreed and showed up to the appt. She then asked if I wanted to try and go lighter, I said yes. I also asked if we could go higher up on my roots to make the ‘change’ more noticeable. She agreed and said we could. I was never advised that doing so would cause an orange band (as you can see in photos) then her and Heidi put some additional toners to help even out the colors and left me with grey streaks at the roots and said it would change colors in the next few washes. 5 washes later it did not change colors. I was so devastated, luckily I was back in town with my hairstylist and she told me all the mistakes that were made by the hairstylist. As a client and clearly not the professional, I would assume to receive professional advice. Instead, the pressure of doing what I wanted resulted in a experiment. I spent almost $300 to have my hair DESTROYED. I asked for a refund since I was quoted $300-$400 for a color correction and was told she could only refund me $60 because at the salon, I said “I loved it” after my first session. I was also told I would receive a call from Heidi by today and not only did I not receive a call, but I did not receive a refund. Oh AND my hair is literally breaking off!! I would not recommend this place, it has been the worst hair experience I’ve ever had in my life! UPDATE: Finally went in to get this disaster fixed and guess what they found. A BLEED mark!! (Last pic) Shame that the owner continues to defend her employee instead of having her take responsibility for her actions.
    4 people found this review helpful 👍

  • 5/5 Jackie M. 1 year ago on Google • 47 reviews
    Had a great time with my sissy, mama and papa! We did a cute family outing got manicures and pedicures! They took special care of my dad knowing he has sensitive feet. 100% would recommend!

  • 5/5 Libi M. 4 years ago on Google • 44 reviews
    Heidi is the absolute best! She just did a massive cut (9 inches off). These are scary to begin with, but she listened to what I wanted and actually went a bit conservatively, which was absolutely perfect. She understood me and she understood my hair type and cut it perfectly. As you can see, it went from icky mess to gorgeous mane. I highly recommend this salon and Heidi in particular.

  • 5/5 Julia L. 3 years ago on Google • 7 reviews
    Best Salon in town! I’ve been going here for over 2 years, Heidi is amazing, very knowledgeable and up to date with the newest trends and styles. She is someone I trust and willingly goes the extra mile to ensure you are happy with your hair. Hands down the classiest and modern salon around 👍💇‍♀️
    1 person found this review helpful 👍

  • 5/5 korby c. 2 years ago on Google • 6 reviews
    I absolutely love how my balayage highlights turned out. Heidi is amazing. She is very personable, friendly and super easy to chat with. I hadn't done anything with my hair in over 10 years and I am so happy with how it turned out

  • 5/5 Jordan T. 4 years ago on Google • 6 reviews
    Just got home from my appointment and I am so so happy! I texted last minute yesterday to get help on my disaster hair and Heidi completely nailed it! She took my splotchy bad dye job and seriously gave me the most beautiful color! I will be back for sure! If I could give 10 stars I would!

  • 1/5 Sayley Torzillo D. 9 months ago on Google • 4 reviews
    They do great work, unfortunately I made an appointment online with Heidi and either the website wasn't working correctly or she just didn't show. With a good reason, id love to give this place 5 stars but never heard back.

  • 5/5 Casey B. 4 months ago on Google • 3 reviews
    I’m a lifelong fan of this group of girls. I enjoy my style and company every time I go in. You rock it 👍❤️

  • 2/5 kiera a. 7 months ago on Google • 1 review
    I’ve definitely had the worst experience ever here. I went a year ago to get my hair done I felt so uncomfortable everyone was very snooty with their noses in the air and I felt judged and unwelcomed. I needed to get my hair done a few months ago and that was the only place with an opening the girl that did my hair was absolutely amazing I can’t remember her name but she was a sweetheart and made me feel comfortable but every other lady there acted very entitled. Every salon I’ve ever been too made me feel so comfortable but the second I walked in here all eyes stayed glued to me like I was some kind of criminal and i wasn’t as good as them. Just from my personal experience. I won’t be going back because I would much rather go to a salon that will treat me like I’m a normal person and not like I have a third arm growing out of my butt 🤷🏽‍♀️ 2 stars only because the girl that did my hair last time was so sweet

  • 5/5 AJ J. 6 months ago on Google • 2 reviews
    Heidi always does my hair how I like it. A bit expensive, but prices are out of the hairdressers control and I don’t go as often as I should so it’s no big deal. Very cozy salon!


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