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  • 5/5 KUTTY AJITH G. 1 year ago on Google
    Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Organizing transport services for guests at their request. Providing guests with information about the hotel. Keeping abreast of attractions that may be of interest to guests. Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
    3 people found this review helpful 👍

  • 5/5 Sagar p. 1 year ago on Google
    Executive room was fairly spacious and well maintained. The bathroom fittings can be maintained bit better. Dinner we tried North Indian items and was prepared very well. Breakfast spread was luscious spread with mix of South, Continental and live counters. They had some infused juices/health drinks which was good and tasty.
    2 people found this review helpful 👍

  • 5/5 Estelle 6 months ago on Google
    I stayed in the hotel with my family for 2 days and the welcoming was very good and the staffs in the lobby were very friendly and my neice was very happy to receive a balloon, Miss Tia played with my neice the entire time we were in the lobby. The food was very good, special thanks to Rose for making us comfortable and she was a very great host and my family felt very happy with her service. The only problem was the ac, it did not work and we were sweating the entire night but the staff helped me change the room the next day.
    1 person found this review helpful 👍

  • 3/5 Gopinath M. 7 months ago on Google
    I’ll say it’s passable. Not doing justice for the 4 stars they boast. Service is good, but the rooms and cleanliness is lacking. Got room in 4th floor. The hallway was smelly and stains everywhere. Not vacuumed properly. Rooms can be cleaner. AC was not working properly. Bathrooms had stains all over, either salt stains or some green stains. Breakfast is okay! Can have if there are no other options, but there are lots of good restaurants nearby.
    1 person found this review helpful 👍

  • 5/5 Priya N. 5 months ago on Google
    Really loved the stay. Hospitality and service is amazing. My son was very happy to meet Miss Tia, she was very friendly and caring he was sad when we left because he wanted to play with her more. He cried for 1hr in the car ride. We will be visiting soon.
    1 person found this review helpful 👍

  • 5/5 Dilnawaz D. 4 months ago on Google
    Right on the highway who would have thought this place would be such a delight. Stayed there 1 night enroute to Kanyakumari and it was indeed a right decision. Lovely hotel, great food and very hospitable staff. Not to miss the spa. Felt like you are in the hills. Superb.
    1 person found this review helpful 👍

  • 5/5 Aarathy A. 4 months ago on Google
    Have been here thrice now. Every experience exceeds the previous one. An amazing property. The icing is the cinnamon restaurant team. Rose the senior staff here is a charm. Friendly and very understanding. Food is sumptuous. Big fan of their breakfast. Keep it up folks
    1 person found this review helpful 👍

  • 5/5 Brian A. 1 year ago on Google
    Great property located rite next to the highway but very quiet inside. The rooms either face the flyover or the mountains at the back. The executive room was well spaced with all modern amenities and the bathroom was clean too. While their food was great including their buffet, the service staff were a bit slow esp room service. They kept forgetting basic things like cutlery n tissues. Overall a good place to spend the night and great value for money
    1 person found this review helpful 👍

  • 5/5 Sangeetha G. 1 year ago on Google
    Stayed in Grand Estancia again this weekend. Rooms are both comfortable and elegant. The hotel has spacious parking where visitors could park their vehicle easy. So, the hotel always crowded with visitors and most of them are tourists from a different places. I really like it because the environment is warm and it offers a good service. Also the views from my room was very pretty facing the small hills of Salem. The hotel staffs are amiable, professional and they welcomed all of us with the wariness of their heart. They always smiled when they treat the guests. Besides, the food of the hotel's restaurant was delicious. I was pleased with all the dishes there. One of the important things about the hotel is the cost. It’s cheaper than the neighborhood comparable hotels' special room rates. In short, Grand Estancia is an amazing hotel and it’s a good choice for accommodating for visitors to Salem town.
    1 person found this review helpful 👍

  • 5/5 Kumaravelu V. 9 months ago on Google
    Very nice place to stay. Rooms are maintained well, hygiene and clean. Location is good and easily accessible. They have valet service, no need to worry about parking. Worth for money.

  • 4/5 Annie M. 1 year ago on Google
    The superior room we had taken was spacious and had a beautiful view. But the items provided ( tea bags, coffee powder, milk powder etc) could have been more generous. There were just enough for both of us to have one cup each! The complimentary breakfast was substantial with a good spread of both Indian and continental items. The service by the staff was excellent The basement car park however was flooded with water although it wasn’t raining outside.

  • 5/5 Hemanth R. 1 year ago on Google
    Stayed here for 2 nights and found the place and hospitality just fantastic. The rooms were well maintained and tidy. There’s a swimming pool which was quite clean and maintained well. The breakfast was well spread with a lot on the menu to choose from. The hotel has in house restaurant, Cinnamon, the food was deliciously good.

  • 2/5 Aaron Shibu T. 5 months ago on Google
    'Expectation is the root of all heartache.' – William Shakespeare. This quote perfectly captures our recent experience. Across various websites, this particular hotel was priced attractively, making it seem like we were getting a 4-star hotel for the price of a 3-star. However, when it came time to settle the bill, we felt deceived. The actual price was nearly double what was listed online! Everything, from a can of Pringles priced at 200 bucks to idlis costing 400 bucks, was exorbitantly marked up. To be fair, if you have money to spare, this place might be worth it. But if you, like us, were enticed by the seemingly affordable rates online and were expecting a value-for-money stay, you'd be sorely disappointed.

  • 5/5 Sujith G. 1 year ago on Google
    Excellent hotel… Had a night’s stay with my family. Took a break while travelling from Kerala to Chennai. Premium rooms, courteous staff, nice location. The breakfast was great… thoroughly enjoyed the stay… Would definitely recommend…..

  • 5/5 Vijayan M. 3 months ago on Google New
    The food was extremely good and services is very comfortable for the customers . Mam rose is very kind and she is doing excellent work. Everyone is doing their services perfectly.

  • 4/5 Siddheswaran R. 1 year ago on Google
    Good ambience around the party hall and restaurants. Party hall is budget friendly and catering is good. Good for 500people max. Some place had cigarette smell which felt uncomfortable for non smokers.

  • 2/5 anubama j. 1 year ago on Google
    We used to stay before pandemic, the service and the property maintenance was perfect. But now, the door bell was not working, the bathroom doors was not proper, toilet seat stained and look bad, we took a premium suite still the service and room furniture were torn and old. The buffet was limited, no continental variety and nonveg gravy and taste was not the way estancia used to serve. The pool was good but the pool chairs or accessories for the pool were not available.. The kids couldn't even get a ball for the pool..forget about the safely jacket or floaters. The room service was good. They make sure u get what u ordered. But the front office team was full of confusions, couldn't work on what they assure while booking.

  • 5/5 Ram p. 3 months ago on Google New
    Hotel located 2 kms from Salem railway station. Easy to reach this place Well maintained with excellent ambience. Staffs are very friendly and cooperative Rooms are spacious and notable features Multiple options available in complimentary Breakfast Enjoyed the stay..

  • 4/5 Abhirami B. 10 months ago on Google
    Was a very decent stay indeed. The rooms very spacious and hygienic. Service and hospitality is to specially mentioned. Food was a bit on the expensive side but was delicious. I went for event with my friends there.... They have huge party hall and a spacious garden.

  • 5/5 Yashwanthkumar M. 11 months ago on Google
    Decent room perfect for a night's sleep on the Bangalore- Kochi highway. Room service was also good. Polite staff. Cons- The curtain in my room was broken. It wouldn't close and resulted in lack of privacy. The bathroom knob for shower was broken. Only the tap was working and was very inconvenient. Overall a good stay for the bucks you are paying if it's just for one night.

  • 4/5 Ram P. 10 months ago on Google
    Stayed for three nights from 18 the may. Received a warm welcome From the entry, friendly receptionists, cooperative check in process. Food quality offered in buffet is delicious, except pastries. Rooms are spacious and well maintained, but there is no proper maintanence of AC, chillness cannot be felt. Informed for fixing up the issue ended with change of room. Check the quality of AC before check in.

  • 4/5 Sairam N. 11 months ago on Google
    This could’ve been a 5-star review but for some minor niggles. It’s a really good hotel in Salem and one I’d recommend to everyone. I’ll definitely stay here next time I’m in Salem. Very kind and helpful staff, rooms are big, neat and tidy but the best part is their food. Real good variety and the taste is top notch. The only reasons why I didn’t give a 5 star are as below: - Bathroom didn’t have shower gel - Some confusion about giving an extra bottle of filtered water for the night

  • 4/5 Manisha S. 11 months ago on Google
    Very comfortable stay. Good quality of breakfast. Lot of variety. It's a good stay for business travellers. Right on highway. Great view from room. But bathroom fixtures are old. Bathroom drain needs to be fixed. Water goes very slowly. That is dangerous and slippery. All switches in room were not working. So entry lobby light could not be switched off.

  • 5/5 Vijaymohan R. 11 months ago on Google
    This place is right beside the bypass road which is very convenient for a stop after a long drive. They have a buffet and an a la carte restaurants which are really good, even though are a little pricey. They have a lot of parking space and the staff is really welcoming and helpful. I booked an executive room and it was pretty big for 2 guests. Rooms and furniture were old but overall they were well maintained

  • 5/5 Sumed K. 11 months ago on Google
    The GRAND ESTANCIA hotel is a fantastic place to stay. The rooms are spacious and well-appointed, with comfortable beds and plenty of amenities. The staff is friendly and helpful, always willing to go the extra mile to make your stay enjoyable. The hotel also has great dining options, with delicious food and a variety of cuisines to choose from. The pool and fitness center are top-notch, providing a great way to relax and stay in shape during your stay. Overall, I highly recommend the GRAND ESTANCIA hotel for anyone looking for a luxurious and comfortable stay in the area.

  • 4/5 Senthilprabhu E. 1 year ago on Google
    Location is very nice, it's on the highway. Service and ambience is good. Food taste and quality is too good. Only negative thing is evening time outside very crowded and difficult to get inside the hotel. Overall price is bit higher side.

  • 4/5 Shanmuga Sundaram A. 1 year ago on Google
    Room was spacious and super clean. Buffet breakfast tasted good. Valet parking services were good. Location is good. One issue we faced was a slight delay in our check in process as the reception staff coudnt easily find our booking in their system.

  • 4/5 Bharath S. 1 year ago on Google
    Decent room perfect for a night's sleep on the Bangalore- Kochi highway. Room service was also good. Polite staff. Cons- The curtain in my room was broken. It wouldn't close and resulted in lack of privacy. The bathroom knob for shower was broken. Only the tap was working and was very inconvenient. Overall a good stay for the bucks you are paying if it's just for one night.

  • 4/5 Anoop I. 1 year ago on Google
    This place is right beside the bypass road which is very convenient for a stop after a long drive. They have a buffet and an a la carte restaurants which are really good, even though are a little pricey. They have a lot of parking space and the staff is really welcoming and helpful. I booked an executive room and it was pretty big for 2 guests. Rooms and furniture were old but overall they were well maintained

  • 5/5 Rathnam K. 1 year ago on Google
    This was the first time I stayed here. This is by far the best place to stay in Salem. The service staff were very friendly and helped answer any questions. Their breakfast spread was extensive and had good variety. Both their restaurant server delicious food,They server fresh tiffin items made to order at dinner time. Overall, it was a wonderful experience. 5 stars for sure.


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