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  • 3/5 Saurabh C. 2 years ago on Google
    Pros: 1. Location of the hotel is perfect, at the top of the hill, on one side you get the perfect view of the hills around and on the other sides you get the view of the valley and the Citi lights 2. Courteous staff 3. Maintains good hygiene overall 4. The restaurant sitting area is very good in the open Cons 1. The price of the rooms doesn't justify, the bed linen were old, the pillow covers were poor. 2. I had booked a premium balcony room and a sunrise room. The balconies were not well maintained, it had a sit out which was in very bad shape. The plastic table and chair outside the balcony was pretty cheap and dirty. The sunrise room was better maintained. 3. The rooms were sanitized and clean however the electric kettle n glasses kept were not. The electric kettle was pretty old and looks like it exhausted it's life. 4. The Hygiene of the restaurant was good, available foods were good however the menu demands more compared to the price u pay for the stay 5. The check in and checkout took more time than the benchmark of good hotels Overall feedback: The hotel is at a lovely location, but the management needs to do more to meet standards
    3 people found this review helpful πŸ‘

  • 5/5 Surendranathan A. 2 years ago on Google
    One of the best hotels i have stayed in the recent times. Booked 2 rooms for my family based on the reviews and no wonder why people have rated it so high. Great amenities and very courteous people. Good place for the kids with indoor & outdoor play area, swimming pool etc. The food was also great. The breakfast spread was very good. I forgot to take back my ID card that i gave at the time of registration. They graciously couriered it back to my place. Thanks to the feedback and the front desk team for that. Overall a great experience and i would certainly recommend this hotel.
    2 people found this review helpful πŸ‘

  • 4/5 Faisal R. 5 months ago on Google
    The stay was pleasant and the location convenient. Situated on the hill top it has beautiful view of both the valley and the city mountain side. Hotel is spread over a wide area and has all the amenities required for family to have a pleasant stay. Children activities both outdoor and indoor and child friendly services. Due to understaffed the services are delayed, but the staffs are very courteous and well behaved. The price during the off seasons are reasonable but during the peak season it is not justified.
    2 people found this review helpful πŸ‘

  • 5/5 Chithra B. 2 years ago on Google
    Pros: 1. Grand palace is in really good location near yercaud lake 2. They have enough parking space 3. The room is neat n clean (the hotel is being renovated) 4. The staffs are very polite they are addressing issues with humility and care 5. The room is spacious n has scenic views 6. They have activities n bonfire in the evening Definitely I recommend family/couples/friends for a weekend stay!! Value for money!! Mr. Mani took good care of us n addressed issues which we raised
    2 people found this review helpful πŸ‘

  • 4/5 Travel with S. 1 year ago on Google
    Hi dudes... Attached few pictures of the resort in my review. Had a very wonderful time with all the fun activities in the resort. You all would love to spend your time with your loved ones here. The swimming pool, garden area, and view have been very enjoyable. Hospitality has been top-notch. I personally feel the tariff is bit higher.
    2 people found this review helpful πŸ‘

  • 1/5 Arun P. 1 year ago on Google
    This is the first time I am very much disappointed after paying so much for a hotel and treated badly. They charged 8.7k for one day stay with complementary breakfast. Other than that there was no service provided by the hotel. You need to have lot of patience to deal with these people. It was old building and did not worth for the money that we spend. The hotel has 2 cafe orange and attitude. The worst you can see any where for the amount we pay there. Had a very bad experience and left out with no choice. Bathroom exhaust fan sound you can hear it inside the room. Very annoying to sleep. The decoration light is right there next to your window and it was very disturbing to sleep. Poor audio system for campfire. I can add so many negative for the service they provided. Few staffs were very good. They wish us anytime they see us. But overall it's total waste of money booking this hotel. πŸ˜’πŸ˜’πŸ˜’πŸ˜’πŸ˜’πŸ˜’
    2 people found this review helpful πŸ‘

  • 5/5 shabana w. 3 months ago on Google New
    An unforgettable stay! The hotel's prime location offers easy access and breathtaking velley views from d room. Impeccable cleanliness in beds n bathrooms. The array of activities, specially the enchanting evening bonfire πŸ”₯ added charm to our experience. Special thanks to d courteous staff at reception, housekeeping and all Day Dining restaurant for their kindness and ever present smiles. Culinary delights awaited us at every outlet with a must-try pizza at Altitude. This place has won our hearts, making in the only choice for fut visits to Yercaud. Can't wait to be back
    1 person found this review helpful πŸ‘

  • 4/5 Prabhakaran K. 4 months ago on Google
    Good hospitality and helpful staff. Nice experience and good location. Good for kids. The only concern is that the room could have been cleaned better. At first glance that seems to be wow. But later when we use it we can find dirt on the floor, The rest room odours. A room air freshener can be added.
    1 person found this review helpful πŸ‘

  • 1/5 Binny & Meena F. 1 year ago on Google
    The hotel was okay. For the price it should be great but sadly it was not. The curtains were dirty, the internet was unstable. There was power cut and they had no backup for laptops, TV, heater, and the main lights. This should not happen if you are charging 6k. So super disappointed. The pool can be used with mandatory suit which they sell for 300 bucks, so its not actually free. Location is great, breakfast was amazing. parking could be a problem, we were asked to park 30-35 m away from hotel in open. Staffs are very courteous, very well behaved and treat guest nicely.
    1 person found this review helpful πŸ‘

  • 4/5 prerna 1 year ago on Google
    Very Good Service! The resort had complementary trekking and we really enjoyed it. Sridhar gave us amazing service during trekking. Apart from having Hindi TV channels access, I would rate it 5 stars..Definitely a must stay at this place. Amazing hospitality. Davidson also gave us great service.
    1 person found this review helpful πŸ‘

  • 2/5 Priyanka S. 1 year ago on Google
    We have been to grand palace twice before also... And our stay was very comfortable, good and the service was good. But this time they messed up with bookings too. The room which we booked and shown in the website were different when they allocated us. Our another friend who were with us had booked suite but on the first day they were given two different category rooms, somehow we adjusted. The food was pathetic this time, reused cooking oil was used for dishes which was tasting bad. The room services have to be reminded twice for everything you ask. Towels were not fresh. I really recommend the management to relook what they were doing good before. Kindly improve the services and especially your restaurant. I would really like to appreciate one housekeeping guy Davidson who did click amazing pictures of our family. Please have guys like him who serve their customers with smile.
    1 person found this review helpful πŸ‘

  • 5/5 Manoj P. 1 year ago on Google
    Hotel stay was excellent with all the minimum amenities available. Service staff were cordial and very helpful. Hotel situated on a beautiful hilltop makes it awesome stay. One thing to improve though is water in swimming pool is not temperature controlled. If this feature is introduced then it's more than awesome.
    1 person found this review helpful πŸ‘

  • 4/5 Suhas K. 1 year ago on Google
    The experience was good. I stayed there for a day on a weekday. The rooms are clean. The hotel is situated a bit away from main road but can be easily accessed by road . It has a bar attached kitchen as well as the vegetarian kitchen. The food was good . It has the swimming pool and spa. The view from the swimming pool was awesome . The rates seemed to be reasonable for the service provided. Food prices seemed to be on a higher side so taking a package which includes breakfast and dinner would be suggested.Parking is available.
    1 person found this review helpful πŸ‘

  • 3/5 Mani 1 year ago on Google
    This review is only for Orange restaurant within the resort. It was a okay experience. Perfect location, nice ambience and good amenities but the food and service was very mediocre. This resort had two restaurants Orange and Altitude with the bar. Patio dining looked welcoming with a view but had very limited seating and very clumsy. Indoor dining looked good from outside but once you enter you will notice house flies everywhere. They had to definitely work on the issue and reduce the flies contamination with the food before someone gets into serious food poisoning. Order was taken at right time but Food came very late and was tasteless. Especially Prawn with garlic mayo had very bad smell, I believe prawn was not fresh at all. Hope they concentrate on one cuisine rather than failing on providing every other cuisine that they try to serve. Service too not that great and looks like they need more training on delivering service for fine dining. Hope they fix all the above mentioned issues for great customer experience and satisfaction.
    1 person found this review helpful πŸ‘

  • 5/5 Kabilash S. 2 years ago on Google
    I stayed for 2 days in a superior room with balcony, and the entire experience was pretty descent. 99% of the times staff are open to hear and very helpful. Rooms are well maintained, clean and hygienic. Orange restaurant was not the best, but every staff at the restaurant gives their best to deliver a pleasant experience. The restaurant manager was also down to earth, and he was ready to solve issues and make things right. Lovely people over there, but they struggle a little to manage crowd. One issue was, there was a construction work going on and my car was parked near to it.. and my car was full of thick cement dust. Atleast they could have asked me to park it somewhere else.
    1 person found this review helpful πŸ‘

  • 5/5 Murugesan A. 9 months ago on Google
    Works class and well maintained property. Room cleaning is good . In summary, hospitality is at its best , here! Could provide non veg food during non peak season for BF. Overall, I would give 5 star rating. Thank you, Grand Palace for making my stay - a very pleasant and memorable one!

  • 5/5 niranjan p. 2 years ago on Google
    One of the best resorts i have ever travelled to. We really loved the dedication of the hotel staff towards customer satisfaction and customer needs. They tend to walk extra mile to ensure that your needs are met and you are satisfied to the fullest extent. Though the rooms are bit old and requires renovation (which is already being carried out in phased manner), their service levels are extraordinary. The resort itself is a tourist attraction due to its stunning views on either side of resort. This trip of ours happens to be my son’s first holiday. My 1 one year old son loved the newly built kids park a lot. We are very thankful to the restaurant staff and kitchen staff for cooking and providing baby food as per our request and also customised the foods ordered in the restaurant for my kid as our requirement. Icing on the cake is that the resort management informed baby food is on them. The complementary cookies offered are very delicious. We are happy to recommend this hotel for all and particularly for families with infants and young kids. Kudos to grand palace hotel & spa and will be here in my next trips.

  • 5/5 Ohm Prakash M. 3 months ago on Google New
    We had a very pleasant stay with awesome view. Rooms were clean and neat, kids play area & fun events conducted are good initiatives. Overall it was a very good experience. Below are few things that can be improved, 1) Wifi was not up to mark. It hardly worked with very low speed. 2) Restaurant food prices are very high. It can be made affordable.

  • 4/5 Sudhakar V. 5 months ago on Google
    1. Stay and Rooms is good. Design of pro poetry is good. View from Campfire area is good. Location is apt in the middle of the town. Overall a fine experience. 2. Breakfast - South Indian Cuisine, food is good. Lunch - Food is sort of Okay. Expected Salem cuisine to be available for lunch; but food was average. Needs to do a lot on taste. 3. Morning trek experience was worthy. Overall - Would love to stay again in this property for sure. Lunch and Dinner menu taste must be improved.

  • 5/5 Suganthi 4 months ago on Google
    Good hospitality and clean rooms. Had wonder trekking experience offered by Management. Food was exceptionally good! Many activities available to engage kids. DJ could have been bit more engaging.

  • 5/5 manoj kumar A. 4 months ago on Google
    Stay was awesome,views location everything was fascinating. We had really great time at lawn, play area. Complimentary breakfast was delicious had all the varieties. Staffs were approachable especially Bell desk dhilip helped us throughout the stay.

  • 5/5 VIJAY RAVINDRAN (. 3 months ago on Google New
    We four families went in December 7th to 9th 2023 yercaud and stayed in Hotel Grand Palace. Stay was very pleasant and more fun filled activities for families and kid's. We enjoyed the games conduct by Mr Antony and his crew. The play area for kids was too good and they engaged well. We had a good time with infinity swimming pool, campfire with our dances. We have many activities over there with very reasonable price. Kids all got engaged with play area and cycling ride. We adults got engaged with treking activities. I need special thanks to my friend Mr Shankar operations Manager of (HGP) and Staffs Nithya , Antony , dhayalan and the crews. A few things that can be addressed as early are: 1. There’s too much noise from the corridors and neighbouring balconies even when you shut your doors even we are able get hear what they were speaking when door closed 2. Wifi does not work during our stay properly. 3. The food is good, but not worth the price that’s charged. It can be much much better and the quantity is average for the price they charge. 4. Please don’t call the guests and promote your spa when they are relaxing in the rooms. But 4 members in each family had taken the spa massage and told them it was good with affordable prices. Overall, we all had a wonderful stay. This property has amazing potential if they make adequate changes based on genuine customer feedback.

  • 5/5 037 Janapriya B. 3 months ago on Google New
    The trekking experience was awesome with Nithik's guidance giving us a thrilling and adventurous journey. The fun activities conducted by the staff was too entertaining. The hospitality was nice. The overall stay was enjoyable and comfortable giving us a memorable trip.

  • 5/5 Ishaan A. 2 years ago on Google
    We went here for a dinner. Menu is quite limited but we weren't keen on hogging anyway. The food was nice and so were the drinks. Our server was very hospitable too. A good experience overall. This restaurant is one amongst the total 3 or 4 available in Grand Palace. The ones outside are very scenic. I also found the prices nominal.

  • 3/5 Sandeep K. 3 months ago on Google New
    The location is too good. Staff is friendly. A few things that can be improved are: 1. There’s too much noise from the corridors and neighbouring balconies even when you shut your doors. 2. Wifi hardly worked during our entire stay. 3. The food is good, but not worth the price that’s charged. It can be much much better and the quantity is average for the price they charge. 4. Please don’t call the guests and promote your spa when they are relaxing in the rooms. These marketing activities should be done at the reception or when you meet the guests outside of their rooms. Overall, we had a good stay. This property has amazing potential if they make adequate changes based on genuine customer feedback.

  • 5/5 Praveena C. 2 years ago on Google
    We stayed in Grand place on December, we reached the place with very less expectations but should give them a big applause for the way they treated their customers.. we reached grand place by evening so they had allocated our room to someone else ... But when we told them about this room issue they immediately moved us to other room which we looked for .. hospitality was really good but can't comment on food menu... Buffet doesn't have much variety n few doesn't taste good ... N yeah few dishes are really yummy πŸ˜‹ we planned to roam around but the ambiance of the place was really good so we decided to stay back in hotel and we were roaming inside Grand palace n had fun 😊 and climate was so chilll so yes we enjoyed it ❀️ Give it a try guys πŸ€—

  • 5/5 Marian N. 1 year ago on Google
    Excellent experience. We enjoyed a lot. Must visit place. Swimming pool was a great experience here. Service of Mr. Davidson was friendly and to the mark. Excellent ambience for the couples too.... Room was clean and good. Food was delicious but expensive.

  • 5/5 Krithika S. 1 year ago on Google
    I stayed here for a day with my kids and family and we all really enjoyed our stay. Neat and pleasant rooms , beautiful breathtaking view from our rooms. The rooms were spacious and breezy . The food tasted yum. And the house keeping people did a wonderful job . Though the whole place was running full and busy , if we needed something our needs were met immediately. A small suggestion, the floor was too cold to step on , floor carpets would be better If you are looking for a memorable , pleasant stay this is the right place . On the whole 5 stars!!

  • 4/5 Prajith K P. 1 year ago on Google
    Stayed here for 2 days and was quite good considering the location and other amenities. The property has quite ample space near pool and for outdoor activities. Restaurant food is costly, but taste wise quite ok. Staffs were really helpful and polite. The only thing missing was the bathtub in the rooms which was available in the booking website room details but not on the room allocated to us. Hotel staff agreed that was a mistake from their end and offered us 20% off on food. Overall nice place to spend time with family.

  • 4/5 P. J. SIMON R. 2 years ago on Google
    Hotel with excellent atmosphere. Night we had our dinner there. Food was very ordinary. The noodles I had was just ordinary taste. The prawns I have ordered was taste less.

  • 5/5 Vijay A. 1 year ago on Google
    Stay was excellent. We have booked superior room without balcony.. it was situated in front of hotel below the play area… Room has ample space with king size bed and sofa, it has a french door that has lake view and city view… There is a secret place in room below the carpet you can view the garden (pics). We are provided with mini bar and snacks .. Housekeeping manager Mr.Mani was very care taking person , he upgraded our room and provided complementary dinner for our Anniversary night… Morning we had complementary outdoor breakfast which was amazing with the valley view. All rooms has views as hotel is situated at top of hill. Many outdoor activities also conducted by staffs. Any small issues will be solved by hotel staffs within minutes all are attentive. Room service is 24/7 , we ordered milk and tea at 3:15 am and it came in 10 minutes. Hospitality is top notch in this stay. We absolutely loved this vacation in Grand palace. Completely worth the price you pay. Things can be improved : Room dining options can include kid friendly dishes like idly , dosa.

  • 5/5 Ravi R. 1 year ago on Google
    Our stay here was extremely enjoyable. The place is kids friendly and has lot of activities for kids. The staff is very cordial and helpful. Quality of food,variety all are awesome. They also have a facility to charge electric AR which was an added plus point. The fact that it is located at a very close distance to all the tourist places around is an added advantage. To top it all the view of mountains and lake is breath taking.

  • 3/5 Mathew G. 1 year ago on Google
    Had a pleasant stay during the New Year time. Rooms are really good ,spaceous and very clean. The hotel staff is extremely good they will do whatever it takes to make your stay comfortable, customer service is top notch. The hotel is surrounded by some great views as well. Only let down was the food ,extremely overpriced din feel the worth spending that much of money and the taste was not that great for me , service at the restaurant is super slow..u have to wait for a long time to get the food you ordered. But Gala dinner for New year Eve was pretty good . Other than food everything else was awesome. Worth spending time with family.

  • 4/5 Abhishek M. 1 year ago on Google
    A lovely place with great view (don't take the lake view, it's not worth it). Awesome service with really kind and helpful staff. Special shout out to Davidson and Arun, made our stay lovely. Rooms were clean and well maintained, most importantly the bathroom was well lit. The room we took was with a balcony with view of valley. The bed was king size and very comfortable and room was provided with all basic amenities needed. Room service was prompt and served with smile. Breakfast spread was more than decent and dinner tasted good too. The bar is a well done English style pub. They might not have an expansive menu for drinks but had entry level single malt and chilled beer 🍺. A lovely stay and highly recommend for all. P.S. we don't have kids but there were lot of families with kids and abundance of small activities to keep them occupied. And yes they have an infinity pool, go for it.

  • 5/5 Venkateswaran R. 1 year ago on Google
    This resort is situated at best possible location in yercaud. Awesome views from balcony and infinity pool. Facilities and quality of service justifies the rate charged. Staffs were well behaving & friendly. During our stay we got to interact with a staff named Davidson. He was very friendly and helpful.

  • 4/5 Vishakha N. 1 year ago on Google
    Beautiful place but still with many fun activities but still many basics missing like no bath robes and rooms were not smelling fresh ( had some weird smell throughout) & swimming pool was not very clean. Talking about food- it was amazing. Every item (veg) we ordered was really good. Staff was also nice and humble. Many indoor games also present l.

  • 4/5 Tr E. 1 year ago on Google
    Overall had a very pleasant stay in the premium room. great pool and valley views and location is perfect. Staffs are very friendly and service is good. There's an option to have a candle light dinner with your loved ones in a higher up decorated separate area. They serve you wine, cake, food etc which will be a separate package. Talk to Mr Subbu who is a Sous Chef in Altitude restaurant for this. Overall, very memorable stay.

  • 5/5 smriti m. 1 year ago on Google
    Had an amazing experience here. The property has got an amazing view and beautiful ambience. The staff here is very humble and friendly. They arrange different fun activities for people staying in the resort. We also had a nice trekking tour arranged by hotel and guided by hotel staff Sridhar to Elephant seat. Overall it was an excellent stay.

  • 5/5 Anandakumar V. 1 year ago on Google
    Really nice place to visit. Having all needed stuffs like play area for kids (where I spent lot of time with my kids :)), well maintained indoor and outdoor restaurants. Amazing view points and swimming pool. Classy place with well mannered employees. U never get disappointed due to staff behaviour. Breakfast and dinner is complimentary and it’s was very good. Very near to lake. Overall nice time spent there.


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