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Wishart Medical Centre

Medical clinic Doctor Medical center Physiotherapist Family practice physician General practitioner Psychologist Nutritionist Podiatrist Physician referral service

😠 I do not recommend, Dr. Carlos Chan. He is arrogant, and has terrible bedside manner. I brought my 6-yr-old son to see him. The practice is local to us, and bulk-bills. Appointment was under 5 mins. Doctor, seemed dis-interested in actually listening to the patient, understanding the situation/... People often mention doctor, advice, Chan, years, practice, doctors, medical, Carlos, care, time,


Address

Unit 10/11/590 Mount Gravatt Capalaba Rd, Wishart QLD 4122, Australia

Website

www.wishartmedicalcentre.com.au

Contact

+61 7 3849 2884

Rating on Google Maps

2.90 (47 reviews)

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Working Hours

  • Monday: 8 am to 6:30 pm
  • Tuesday: 8 am to 6:30 pm
  • Wednesday: 8 am to 6:30 pm
  • Thursday: 8 am to 6:30 pm
  • Friday: (Australia Day), 8 am to 5 pm, Hours might differ
  • Saturday: 9 am to 1 pm
  • Sunday: 9 am to 1 pm

Featured Reviews


Frequently mentioned in reviews: doctor (22) advice (12) Chan (11) years (9) practice (9) doctors (8) medical (6) Carlos (6) care (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 N M. 2 years ago on Google
    We have used Wishart medical centre for over 6 years now. However, for the past 4 years it has been out of convenience or not being able to get in anywhere else. While the nurses and ladies in admin have been wonderful, the doctors have been anything but. In particular the owning doctor, Dr Chan, is a condescending person who is more interested in letting you know that he knows more than you than listening to your symptoms and building a case to help you or your child. Unfortunately most of the other doctors working here are of the same calibre with the exception of Dr Green and another lady who I can't recall. I have also witnessed them abusing admin and nurses in front of customers. Most recently, Dr Chan refused to do a feaces test on my one year old who has had high temperatures, not been eating for three days and has been vomiting and had very bad diarrhea. His response to our request was ' I am the doctor, do not ask again, there is no point.' He obviously thinks his advice is better than a clinical test and reflects his general approach to his practice. Avoid this centre if you can.
    5 people found this review helpful 👍

  • 1/5 Joseph W. 1 year ago on Google
    I do not recommend, Dr. Carlos Chan. He is arrogant, and has terrible bedside manner. I brought my 6-yr-old son to see him. The practice is local to us, and bulk-bills. Appointment was under 5 mins. Doctor, seemed dis-interested in actually listening to the patient, understanding the situation/and or diagnosing properly. It's sad that there are people with this attitude working as doctors. Dr Carlos treated us like an inconvenience, and couldn't get rid of us quick enough. We certainly won't be back. And I'm glad it was bulk-billed, as even then, I felt ripped-off.
    5 people found this review helpful 👍

  • 5/5 Maria J. 2 years ago on Google
    The best doctors around! Our family has been going to this practice for over 10 years. We have since moved and have tried other local medical centres but find that we would still rather drive 40 mins to see the doctors here at Wishart. They are all highly experienced and always know exactly what the issues are and what they are talking about. All the staff from reception, nurses, doctors have always been amazing and go above and beyond to ensure that we receive the best care/treatment we need. We honestly wouldn't go anywhere else!
    3 people found this review helpful 👍

  • 5/5 John S. 2 years ago on Google
    The Reception is very friendly. I'm surprised they still remembered my name as I hadn't need to see the Doctor for quite some time. I see Dr Lee and she gave me better advice and medication than the Dermatologist gave me for Psoriasis. I found out the Dermatologist gave me weak cream. So Dr Lee gave me something a bit stronger and it's been working great. I just wish she worked everyday since she only works Monday and Thursday. Regardless, I've been a happy patient of hers for maybe 8-10 years now.
    2 people found this review helpful 👍

  • 1/5 Charmaine R. 2 years ago on Google
    I got an urgent appointment on Sunday which i was very thankful for. It was to get a medical clearance for a past positive covid result as my partner had to go back to NZ urgently with 1 days notice. Dr Chan insisted that she had to have a negative covid result on a PCR even though she had covid 2 weeks ago, finished isolation and had had no symtoms for a week. Being a Sunday afternoon everywhere was closed, the flight was 5am monday so she couldn't get on it. I didn't feel right about the advice and that she couldn't go be with her family at this time so we got a 2nd opinion at Doctors at Mount Gravatt on Monday. They gave her the medical clearance and knew exactly what we were talking about. Dr Chan costed us a $1000 flight. As he didnt know what he was talking about. Granted the rules are always changing but he didn't listen to me when i told him what the travel rules and requirements were. On another note the recptionist was very lovely and helped us so much with what she could.
    2 people found this review helpful 👍

  • 5/5 Jane D. 2 years ago on Google
    We have been using this practice for many years and find the service excellent. While our regular GP Dr Chan is fantastic, if he is unavailable we have always been able to see another doctor quickly to deal With urgent medical issues. Staff are always friendly and willing to help both over the phone and in person. Wouldn’t hesitate to recommend this practice to others, it’s awesome.
    1 person found this review helpful 👍

  • 1/5 A 2 years ago on Google
    I deleted my last review because I felt crazy. I had to remind myself that I felt crazy because I was constantly told I was over-reacting. I was escaping DV when I went to this practice. It's been clear to all treating providers since I was at Wishart. There were disclosures listed on files. I think about my time here and think about the advice I got here and the calls the doctor I saw made - Yvette Tan. It took me a year to compile all the hand outs she gave me, as well as passing on the notes to Specialists because I couldn't figure out why my mental health got so much worse. I deleted my post because heaven forbid I be the over-emotional patient whilst a doctor gives their fresh advice because they are so so caring. ...This doctor ignored all disclosure protocol. I am with human rights lawyers now and forensically trained professionals and they were alarmed at what notes I was given to deal with the abuse. This doctor was and has been giving advice that ONLY forensically DV trained specialists are qualified to give. It got to the point I then had to get human rights and mental health lawyers to deal with the initial abuse and I then found out again this doctor was giving advice that only lawyers were qualified to give. These were given to me on paper. I was told I consented to her treatment. Multiple treatments she offered were traumatising and known to be traumatising as per current research for those with trauma. I can't prove what else she did. But I can prove she wasn't trained to be doing what she did. Someone helping you out of the goodness of their heart whom watches you get worse and then blames you is not someone well meaning. Thats someone whose operating from a power-dynamic of control. I was abused again twice under the care of this physican which went unnoticed. I was given the wrong information again. I had never been abused under the care of Headspace whilst disclosing abuse. I aged out of Headspace and unfortunately ended up here. For the record for anyone reading this, this doctor aptly supplied misinformation about mental health from the 90s. The skillset was not congruent with anything past 2010 in relation to trauma. A lot of the practices were spiritually abusive and they were listed in official recommendations for the state recognition process. They were shocked to see the advice I got and how inappropriate it was considering the circumstances. I was blamed repeatedly for my assault and then upsold a product that would help. I had tingling, numbness, was having nightmares and saw multiple crimes. I took this doctors advice and it led to a complete loss of identity outside of illness and trauma. I told myself they were helping me repeatedly and to just ' trust the process'. Why? because this kind of message was drilled into me. My friends found me crying and noticed that I had never been that bad before, even after being assaulted. They asked to see the advice I was being given and I then went to social workers whom asked to see the advice I was given. I was told directly I was being retraumatized by the advice because it is KNOWN to traumatise victims. My assaults were not believed in my words but were reframed by this doctor. Her emotional response on being confronted was negligent and she's deleted the reviews from her personal page. I can't prove those things. But I can prove she was found supplying incorrect information about mental health. I also have recordings of the abuse that were disclosed. This doctor was operating way out of her bounds and made multiple stigmatising, bigoted and victim-blaming statements. It's very clear she's ablest and considering she works with those with chronic illness thats a concern. She showed no knowledgeable insight into how to treat victims. I don't actually think this doctor realized I was trained in trauma-recovery at the time. Which is the irony, I needed help, was vulnerable, was in emotional shock was citing relevent information but couldn't get my brain to click due to being traumatized. She honestly had no clue.
    1 person found this review helpful 👍

  • 1/5 Louise E. 7 months ago on Google
    Went to see the female doctor here to get a renewal on my prescription because my regular doctor (from the same clinic) was on leave. I sat down in her office, started explaining what I needed, and she got up without saying a word to me, opened the door and went out to the reception. I followed, and she pointed at me and said to the receptionist, "I don't know her and I'm not doing this" and then walked past me, went back into her office and closed the door. For the record, the prescription was nothing crazy - just a renewal on the contraceptive pill which I'd taken for years. I stood there, stunned, feeling like I had done something wrong. The receptionist, for her part, was very apologetic and re-booked me with another doctor there (who had no issue renewing my prescription), but the way the female doctor treated me was extremely rude and dehumanising. I have never returned to this practice because of this experience.
    1 person found this review helpful 👍

  • 5/5 JoyJoy 5 years ago on Google
    Dr Sareen is one of the loveliest women I've met, and a fantastic doctor. I always leave her office feeling well cared for and happy. The reception team are fantastic as well. This is a great clinic.
    1 person found this review helpful 👍

  • 1/5 _ewcyng_ 5 months ago on Google
    Came and saw Dr Carlos Chan for a skin condition I had, was prescribed two treatments and neither worked. He does not know what he is talking about, do not go here for anything more serious than a cold.

  • 1/5 tongsies 6 months ago on Google
    Do not waste your time with Laura Esson. Was a dithering fool. She recommended things I had already had. I had to ask her to actually read my file. Had been going to this surgery for 10 years and never had a bad experience until now. In the end I walked out and asked to see a other doctor.

  • 5/5 Shaheen B. 1 year ago on Google
    We being there for sometime and found the best medical practice. Went with my daughter as well and nurses are very caring specially Karen. Dr Sue is the best person and Dr as well.She is very professional,caring and nice lady. Very happy and satisfied from their treatment. Will surely recomend anyone looking for best care around. Thank you Dr Sue, nurse Karen and Messhal.

  • 5/5 Kathy L. 11 months ago on Google
    I've been going there for a number of years. Dr Carlos Chan is a professional physician. He is excellent in Weight Loss management and Diabetes care. I only see other doctors in the practice emergencies. He is very professional with his patient care. Kathryn Williams.

  • 1/5 Sara K. 1 year ago on Google
    My appointment was at 1pm but the lady Dr call me at 1:30 i was so upset so I stared complaining about that instead of say sorry she kicked me out of her room. She was so rude and unprofessional.

  • 1/5 Galaxy Supernova (. 1 year ago on Google
    My friend went to see Dr Carlos Chan because the receptionist said he could speak Chinese so my friend waited 2 hours and this doctor said he can’t speak Chinese and rushed the appointment in 4 minutes. My family went there twice recently and waited for 50 minutes. Dr Carlos Chan rushed all the sessions to 4 minutes without asking for details about their symptoms, not showing respect and very unprofessional. He is an arrogant and impolite person, not valuing the patient at all. This clinic and this doctor are highly discouraged. He wasted my family's time and delayed us to see a real doctor for treating illness. Although my family is not good at English, it's not the reason for you Dr Charlos Chan to be ruse and look down on them. I wonder if you have a different attitude towards native English speakers ☺️

  • 1/5 Zabi S. 2 years ago on Google
    Wishart Medical Centre is highly unprofessional, always running late, zero communication skill, they never consider your needs, never give you updates. They always ask the patients to come early but they are always late and very rude and unorganised.

  • 5/5 Meimei X. 2 years ago on Google
    Dr Sareen is really good doctor and she has been treat of my depression for 3yrs,since beginning about 3month,I am getting much better then before, and now I feel very confident and I am so happy.I am so grateful to Sareen and all the centre staff.

  • 5/5 Susan W. 2 years ago on Google
    Highly recommend this Medical Centre, have been coming here for quite a few years now. Reception staff are extremely helpful and friendly. Excellent Doctors & Nurses, great with children. Wait times are minimal.


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