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Frequently mentioned in reviews: room (17) hotel (10) night (9) dirty (6)
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  • 1/5 Vu H. 1 year ago on Google
    I’ve never written a review before, but felt it was needed for this hotel. My girlfriend and I booked this hotel for a weekend stay. When we arrived late at night. When we went into our room for the first time, we were horrified to find the very dirty sink full of what appeared to be toothpaste, a used q-tip on the bathroom floor, and brown stains & holes in the white bed sheets. The door also did not have any form of additional security latch or deadbolt, which we thought was needed based on the location. We immediately booked another hotel and checked out of the room. When we told the front desk and showed them the room, they did not seem to understand the need of the extra security lock or the condition of the room. We requested a refund but were denied for that day. Would not recommend this hotel based off the service and conditions of the room.
    3 people found this review helpful 👍

  • 3/5 Ricardo B. 1 year ago on Google
    Reserved for 2 nights, arrived to a room that was not ready, and has not been used in a while, full of dust and smelly linens, because of the late hour I'd convinced my lady to wait until the morning. She was very disappointed. Everything change . I did request the linens to be changed at the front desk. Later we return and the room has been cleaned, linens changed, bed has been done and the room was smelling clean and fresh. For a 2 star hotel , you don't spect the service to be this good. It is the great attitude to fix the mistake of the night clerk giving you a room not ready that really makes this hotel a good place to spend a night or two. But please, don't make my mistake , if something is not right, let the front desk know and be sure that will fix it for you. Thanks for the good service.
    2 people found this review helpful 👍

  • 2/5 Cierrah W. 1 year ago on Google
    The whole hotel is very run down and dirty. The first clue should’ve been the fact that there was no A/C in the lobby as I was checking in, there were sketchy people loitering outside the hotel, and at no point did I feel safe. I ended up booking another hotel due to the lack of safety and run down nature of the environment. If this is your last resort vs the street for one night; go ahead and book. But if you can spare about $120 stay somewhere else - the safety, cleanliness, and customer service guarantee is 100% worth it. It’s generally direct, hot, and run down. However, if you just need a place under a roof to lay your head, this is a good place. Unless you’re vs the streets though, just pay the extra money for a good and clean nights rest.
    2 people found this review helpful 👍

  • 1/5 Isabell R. 1 year ago on Google
    Rooms are nasty. Dead roaches and shower curtain nasty dirty. Towels are all stained and tub is clogged. Just not a decent place to stay. They do not want to issue a refund for second night. I paid for 2 night as soon as I walked in I knew that I wanted a refund. And they said no.
    1 person found this review helpful 👍

  • 1/5 Miracle J. 1 year ago on Google
    Not worth your Moy. Rude, dirty and not worth 80 plus an deposit bc the room tv nor the jacks work. Ask for money back but agreed to change room got a room with jacks but tv doesn't with either. Add an couple more dollars and go get a better service and room. Bc the 80 DOLLARS they charge is ridiculous for an trailer park look and feeling.
    1 person found this review helpful 👍

  • 1/5 Cynthia R. 1 year ago on Google
    The rooms are disgusting me and my cousin came in thinking it will be great and when we got in there is a lot of people and it just wasnt great. The mini fridge was rusty,bed im not too sure,everything is just nasty never again.
    1 person found this review helpful 👍

  • 1/5 Austin Y. 1 year ago on Google
    Dirty, smelled horrid. The pool was green and slimy. There was plenty of mold and a few roaches. We didn't even get the room we booked, it was the exact opposite of the pictures, I brought this up to the staff, and the man said what we got was what we booked. The staff were kind enough, though the room was not what we booked at all.
    1 person found this review helpful 👍

  • 1/5 Robert H. 1 year ago on Google
    I paid thru hotels app I was told of a $20 "hold" charge I checked out Monday get took my $20 I stayed alone so no mess whatsoever in was given run around manager swiped my card said wait 2 days for refund its been.2 days and no $. Moron who answered phone hung up on me. Typical rude foreigners who think they're word is final.

  • 1/5 Phylisha G. 1 year ago on Google
    The restroom tub was dirty. This light by the bed didn’t work nor did the plugs.. microwave cord runs across the sink..smoke alarm hanging.. not impresse

  • 2/5 Diana Djdee T. 1 year ago on Google
    I personally didn't want to go to express but since a friend of mine was paying for my room I had to go where she said. So I'm stuck at this motel. The manager in the morning is nice he tries. Problem is he literally stated to me 30 seconds after my friend paid and left that there are no visitors allowed. Like dayum she just paid 543$ on top of the 3 nights before that. To keep me safe and out of the cold. The guy at night is lazy the bathroom have rust and mold all over them. No wonder I stay up all night hacking up a lung. The guy who cleans is a nice guy but doesn't know what he's doing half the time. And barely speaks English. I swear I might just check out early. Get a refund for the remainder of my stay and go to inn town suites down the road. And the microwave in my room is filthy and doesn't have the glass piece in it. And is all rusted on the inside. To the point I don't even want to touch it.

  • 1/5 Jessica H. 6 months ago on Google
    So walking in the whole hotel has funky smell. Then the bathroom was dirty and had black mold. There were SEVERAL ROACHES that I stayed awake throughout the night squashing.

  • 1/5 Fernando Saldana J. 3 months ago on Google New
    The two guys mending the front office were rude for no reason at all. It was an awkward experience, but at least I got some rest.

  • 1/5 Linda G. 4 months ago on Google
    I do not recommend rooms are not clean the sheets were not changed it's hot in the hall ways an in the whole building smells bad 😫


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