If I could give negative stars I would! This is possibly the worst hospital I’ve ever been to, and I come from Africa. My mother was seriously ill and was made to wait at Urgencias for more than two hours to see a doctor she had an appointment with. No explanation was given as to why we had to wait so long and we were made to wait outside in the cold. Receptionists are unhelpful and send you from one building to another just to send you back to the first building again and then you are made to wait in the queue all over again. We were eventually told that there was a critical patient who had to be moved and that’s what was causing the delay. 1 critical patient and the whole hospital stops working??? I shudder to think what would have happened if my mother had been critical at this hospital. This being a private hospital, one expects much better service at the prices you pay. I am extremely disappointed in the lack of patient care at this facility and I will make sure nobody I know or care about ever sets foot in this hospital. Utterly disgusted at the service (or rather lack thereof)

I went to "Urgencias" and was treated by Dr. Pardo. He was extremely ill-tempered and lacked any bed-side manner. I was extremely unwell and when I asked for advice regarding my condition, he started shouting at me which made me feel worse and stressed. I went to Perpetuo Soccorro instead. I will NEVER go to this Emergency department again.

(Translated by Google) Very bad. Very bad. A major died yesterday in the plant. Your private caregiver is present and sounds the alarm and alerts the ward nurse for a heart attack. The nurse does not come alone and responds, she has already been warned. This is repeated without anyone attending. 15 minutes after yelling at the staff, they come to try to resuscitate without result. Very bad management with those admitted and lack of respect. (Original) Muy mal. Muy mal. Fallece ayer un mayor en planta. Su cuidadora privada esta presente y pulsa la alarma y avisa a la enfermera de planta por un ataque de corazón. La enfermera ni viene solo responde, ya esta avisado.. Esto se repite sin que atiende nadie. A los 15 min tras gritar al personal vienen a intentar reanimar sin resultado.. Muy mala gestión con los ingresados y falta de respeto.

(Translated by Google) Avoid going to the emergency room at this hospital. Any other site will be better. I was in a car accident last night. The receptionist made me fill in the details in a sad post It. Real. I had to order two because they didn't fit. The man was very unpleasant. I also saw how a delivery man brought fast food to the toilets and the man joked with him while many people were waiting. There was a woman who had been waiting since 21 for an X-ray of her son. The receptionist attended to me at 11:25 p.m. and at 1:55 a.m., after he came to ask me if I was driving, I approached him to tell him that I was going to another hospital. And he told me to wait, he was finishing my file. I can't imagine worse attention and less empathy. I hope I never have to go back. (Original) Eviten ir a urgencias a este hospital. Cualquier otro sitio será mejor. Tuve un accidente de tráfico anoche. El recepcionista me hizo rellenar los datos en un triste post It. Real. Tuve que pedir dos porque no me cabían. El hombre era muy desagradable. Vi también cómo un repartidor les traía comida rápida a los sanitarios y el hombre bromeaba con él mientras muchísimas personas estábamos esperando. Había una mujer que llevaba desde las 21 esperando para una radiografía de su hijo. El recepcionista me atendió a las 23.25 y a la 1.05, después de que viniera a preguntarme si conducía yo, me acerqué a decirle que me iba a otro hospital. Y me dijo que esperase, que estaba terminando mi ficha. No me imagino peor atención y menos empatía. Espero no tener que volver jamás.

They do not answer phone lines. They over book doctors, we were scheduled for an 11:20 am appointment, we were not seen until after 1:30. At times I've had to go to the ER because there is no nurse line to help me with questions regarding my pregnancy. When I deliver my baby, my doctor may or may not be there, it will be whoever is on call. I'm not comfortable with just being a number. I deserve better, more personalized care. Simply put, bad management. If possible, go somewhere else.

(Translated by Google) The man who answers the phone does not find out anything, he left me an appointment for my son, when we went to consult it turned out that there was no appointment on behalf of my son. That was on December 22. He had me on the phone for 15 minutes for nothing. Edito, again they made an appointment for December 28, when I get there it turns out that there is no appointment either, they had to cancel it and it was resolved that they forgot. Of grief. (Original) El señor que atiende al teléfono no se entera de nada, me dejó concertada una cita para mi hijo, cuando fuimos a consulta resulta que no había ninguna cita a nombre de mi hijo.eso fue el día 22 de diciembre. Me tuvo 15 min al teléfono para nada. Edito, nuevamente dieron cita para el 28 de diciembre, cuando llego allí resulta que tampoco hay cita, tenian que cancelarla y resuelta que se les olvidó. De pena.

I cannot understand the negative reviews about this hospital. Maybe if you lived on Lanzarote for a while you would understand what is truly awful. ( people waiting in emergency for 4 hours is not a valid complaint ) . I visited on recommendation, from my Dr here on Lanzarote Doctor Osman Morales Sabina ( neurosurgeon ). I arrived in a wheelchair unable to stand unaided or walk. He was so concerned and disgusted at my condition that he admitted me to the hospital immediately within an hour of arriving. Thanks to Mr Morales, following surgery the very next day I am able to stand and walk. The surgery was complex spinal surgery. I have never met such a wonderful, caring, professional set of doctors or staff. They shame those here in Playa Blanca, Lanzarote. I am so, so thankful to them for giving me my life back. They are wonderful people. ( The food could be better - but we are only just post covid, and funds are a little short in the Canaries!) Lack of a little food does not put your life at risk though. So for that reason I still give them the highest marks available.

(Translated by Google) This is my daughter's account. From here I want to leave my opinion about that Hospital. From my first consultation I was very well attended, operated in January and with follow-up until today, I have the best judgment of all the staff who attended me; from administrative staff, nurses, service staff and especially to doctors Rolando Martin and Ceballos for their professionalism and good treatment in general! Eternally grateful ! Emilio R. Lorenzo Gonzalez. Thanks to all of you, I have come back to life. (Original) Esta es la cuenta de mi hija desde aquí quiero dejar mi opinión sobre ese Hospital. Desde mi primer consulta fui muy bien atendido operado en enero y con seguimiento hasta hoy , tengo el mejor criterio de todo el personal que me atendió; desde personal administrativo , enfermeras ( os ) personal de servicios y en especial a los doctores Rolando Martin y Ceballos por su profesionalidad y buen trato en general ! Eternamente Agradecido ! Emilio R. Lorenzo Gonzalez.gracias a todos uds he vuelto a vivir.

(Translated by Google) Yesterday 11/20/20 in the afternoon I went to the emergency room. As it is possible that a receptionist who attends the emergency room in a city like Las Palmas has no idea of ​​speaking English, 2 English-speaking people arrived in front of me. The first by gesture was understood after a while and having to by the foot above the lowest counter to point to the ankle. The other one who arrived after a while, there was no way, a girl had to get up who was waiting for them to help her translate, painful .. And so quiet .. (Original) Ayer 20/11/20 por la tarde fui a urgencias. Como es posible que una recepcionista que atiende en urgencias en una ciudad como es las palmas no tenga ni idea de hablar inglés , Delante de mi llegaron 2 personas de habla inglesa. La primera por gesto se entendieron después de un rato y teniendo que por el pie arriba del mostrador más bajo para señalarle el tobillo. La otra que llegó al rato, no hubo manera , tubo que levantarse una chica que estaba esperando para que le atendieran para traducirle , penoso.. Y tan tranquila..

They just opened a new pediatric emergency department which was great. We had no waiting time and there was a woman who translated everything for us. They charged us 150€ at the beginning and returned the rest after the diagnosis.

(Translated by Google) Never pick up the customer service phone, you can spend your days calling and waiting and nothing and dwbe to give them the same because I have made countless complaints and it is still the same as before, it was paid, they attended you by having to put it free that they give you basically. (Original) Nunca cojen el telefono de atencion al cliente puedes pasarte los dias llamando y en espera y nada y dwbe de darles igual porque he puesto infinidad de quejas y sigue igual como antes era de pago te atendian al tenerlo que poner gratuito que te den basicamente .

(Translated by Google) Unheard of and unacceptable, my daughter has traveled from Ingenio to the pediatric emergency room with her baby. By not swiping the card, he showed her the insurance payment up to date. Without looking for any other alternative, the person who was there told him that he could not do anything. Inept. Unpresentable. I will file a claim for neglect of assistance. This is the service they boast of. (Original) Inaudito e inadmisible mi hija se ha desplazado desde Ingenio a urgencias pediátricas con su bebé. Al no pasar la tarjeta, le mostrò el pago del seguro al día. Sin buscar ninguna otra alternativa la persona que estaba le dijo que no podía hacer nada. Ineptos. Impresentables. Presentaré una demanda por dejación de auxilio. Este es el servicio del que presumen.

(Translated by Google) If you have a traffic accident, don't even think about going to this clinic. Where interests prevail Before the patient. A month after I recovered, they wanted to discharge me (without even exploring me), when I complained about my shoulder and after much insistence they sent me for an MRI. Which I could not do because I was claustrophobic and unable to spend the 20 minutes set inside the machine. The boy telling me that they would call me again to do it, to try to come calmer. What is my surprise that the day I go to the Appointment with the traumatologist tells me that the MRI has gone well (and I had not done it) and that, feeling very sorry, he has to discharge me, again without exploring me. I tell him that I do not lead a normal life and that I have something on my shoulder since I cannot raise my arm (all this is credited by the physicality that the rehabilitation session gives me) and he tells me that if I do not agree to put a sheet of claim. Forgives? Where has it been seen that the patient's discomfort goes through the lining at all costs? Super disappointed with the clinic, being the one that normally attended I will never step on it again. To this day my car is still in the workshop being repaired a month after the accident (imagine me the dimensions of this one) and according to Carlos I am like a rose. Shame about you. It is clear that the agreements with the insurers take precedence over the health of the patient. I DO NOT RECOMMEND IT TO ANYONE. (Original) Si tienes un accidente de tráfico ni se te ocurra acudir a esta clínica. Donde prima los intereses Antes que el paciente. Al mes de la recuperación quisieron darme el alta ( sin ni siquiera explorarme) , al quejarme del hombro y después de mucho insistir me mandaron a hacerme una resonancia. La cual no pude hacerme al tener claustrofobia y ser incapaz de estar los 20 minutos establecidos dentro de la máquina. Diciéndome el chico que me volverían a llamar para hacérmela, que trarara de venir más calmada. Cuál es mi sorpresa que el día que acudo a la Cita con el traumatologo me dice que la resonancia ha salido bien ( y no me la había hecho) y que sintiéndolo mucho tiene que darme el alta, nuevamente sin explorarme. Le digo que no hago vida normal y que algo tengo en el hombro ya que no puedo levantar el brazo ( todo esto acreditado por el físio que me da la sesión de rehabilitación) y me dice que si no estoy de acuerdo que ponga una hoja de reclamación. ¿Perdona? Donde se ha visto que se pasen por el forro las molestias de el paciente a toda costa ? Súper decepcionada con la clínica, siendo la que acudía normalmente no la voy a volver a pisar jamás. A día de hoy mi coche sigue en el taller reparándose un mes después del siniestro ( imagíname se la dimensiones de este ) y yo según el de Carlos estoy como una rosa. De vergüenza lo de ustedes. Está claro que los convenios con las aseguradoras priman más que la salud del paciente. NO SE LO RECOMIENDO A NADIE.

(Translated by Google) Two hours for an emergency. It seems too much to me. I pay for private insurance to try to reduce waiting times but I already see that private clinics are just as saturated, in that case I prefer social security that I pay equally without wanting to ... (Original) Dos horas para una urgencia. Me parece demasiado. Pago el seguro privado para intentar reducir los tiempos de espera pero ya veo que las clínicas privadas están igual de saturadas, en ese caso prefiero la seguridad social que la pago igualmente sin querer…

(Translated by Google) I don't understand why they never pick up the phone, I went for a sprained finger, and after getting out of there it has become more inflamed than ever. You call them and you stick 5/10 minutes of clock to the phone and nobody answers. What a lack of professionalism (Original) No entiendo porque no te cogen el teléfono nunca, fui por un esguince en el dedo de la mano, y después de salir de allí se me ha inflamado más que nunca. Los llamas y te pegas 5/10 minutos de reloj al teléfono y nadie contesta. Qué falta de profesionalidad

(Translated by Google) Twice I have gone to gynecological emergencies and twice they treat me in a hurry, with bad faces and almost that they tell you why you are going. If there is this type of urgency and it is private, they should treat better and not with bad faces ... if we go it is for something and they are here to worry us and serve us in the best way. I do not return again, very bad treatment (Original) Dos veces he ido a urgencias ginecologicas y dos veces que me atienden a la prisa, con malas caras y casi que te dicen que porque vas. Si existe este tipo de urgencia y es privada deberían de tratar mejor y no con malas caras...si vamos es por algo y están para despreocuparnos y atendernos de la mejor manera. No vuelvo más trato muy pésimo

(Translated by Google) I will regret all my life that I took my father to this clinic, one disaster after another, which unfortunately ended in the worst way and in the worst conditions. I do not recommend it to anyone and I hope no one has to go through what we went through in my family and the lack of attention and irresponsibility on the part of a large part of the employees, and no one showed their faces. If anyone has any doubt about what I am saying, you can contact me and I will show you all the evidence I have and that out of respect for my father I will not publish here. It's sad that with what they charge private insurance they are doing what they do.... (Original) Me arrepentiré toda mi vida de haber llevado a mi padre a esta clínica, un desastre tras otro, que desafortunadamente termino de la peor manera y en las peores condiciones. No se la recomiendo a nadie y ojala nadie tenga que pasar por lo que pasamos en mi familia y la falta de atención e irresponsabilidades por parte de gran parte de los empleados, y nadie dio la cara. Si alguien tiene alguna duda de lo que estoy diciendo, puede ponerse en contacto conmigo que le mostrare todas las pruebas que tengo y que por respeto a mi padre no voy a publicar aquí. Penoso que con lo que le cobran a los seguros privados estén haciendo lo que hacen....

(Translated by Google) A disaster!!!! They don't pick up the phone, I've called more than 20 times. They had a biopsy result 4 days ago with a cancer diagnosis and no one contacts me, even after showing up there and not being able to speak to the doctor. I keep calling ?? I go without an appointment? I wait for you to call me? (Original) Un desastre!!!! No me cogen el teléfono, he llamdo más de 20 veces. Tienen un resultado de biopsia hace 4 días con un diagnóstico de cáncer y nadie se pone en contacto conmigo, incluso después de presentarme allí y no poder hablar con el médico. Sigo llamando?? Voy sin cita?? Espero a que les de por llamarme??

(Translated by Google) It is a disaster and a very bad coordination, how do you have the same surnames the loads, my wife did an MRI of her knee and after 3 months when the traumatologist from Arucas went to see him they sent her the MRI of another person who had in common the surnames, feet is a man and right knee and my wife has a left knee, as a taxi driver in Las Palmas I have it very clear I will never take someone there, they are a pure disaster, some bad........id@s (Original) Es un desastre y una muy mala coordinación ,cómo tengas los mismos apellidos las cargas , mi mujer le hicieron una resonancia de la rodilla y a los 3 meses cuando fue a verlo el traumatólogo de Arucas le mandaron la resonancia de otra persona que tenía en común los apellidos , pies es un hombre y rodilla derecha y mi mujer rodille izquierda, cómo taxista en las Palmas lo tengo muy claro jamás llevaré a alguien allí , son un puro desastre , un@s mal........id@s

Recommended hospital! Doctor De la Torre fixed my hand and do appreciate his job and knowledge! Thank you!!!

(Translated by Google) A disaster to be able to contact this clinic by phone. They have to be put in the place of the relatives of a person who is admitted there. They eat my nerves because I'm calling, calling and there is no way someone will answer the phone. (Original) Un desastre para poder contactar por teléfono con esta clinica. Se tienen que poner en el lugar de los familiares de una persona que esté ingresada ahí. Me comen los nervios por que estoy llamando, llamando y no hay forma que alguien atienda el telefono.

The consultation with gynecologist Dr. Tamara Kreutzer was very disappointing: She did not help me to resolve a health issue that I have since two months and told me that my body would regulate itself within 3 months. I do not recommend her.

We wanted to vaccinate our baby with the second dose of his first shots. They don’t listen to what we need and almost gave him the wrong shots. 5 times asking to make sure he got the right ones, a second before they injected, led to a correction. Now he has 6 of the 7 we needed. But in our vaccination book they marked the 7th one as being given anyways, even though he doesn’t have it. Unprofessional and unethical. They can not call international numbers. So if you’re in a coma they probably won’t be able to reach your relatives.

I was a little bit nervous about going to this hospital for no other reason than some of the bad reviews I had read on this platform. From entering the hospital at the Emergency entrance, I had nothing but an exceptional experience. The Austrian lady at reception was amazing and as I am not a Spanish speaker, spoke perfect English and helped me with forms and translation. I went to Triage, saw a doctor, had a blood test and saw a consultant who came to the hospital especially to see me. He diagnosed the issue quickly and put my mind to rest. This whole process took 3 hours! And note it was the weekend. For people moaning about waiting 2 hours, I really hope you don't have to go to the Emergency department in the United Kingdom. I only put 4 stars in the hope that more people would read the review. One thing I just remembered, I had all of my symptoms and a time line of issues translated to Spanish before going. I think that helped when seeing the doctor. If you use this hospital, I hope you get the same experience.

Very good experience. 10 month infant with high fever. Walked in and was greeted nicely. Dealt with insurance details initially and was seen by consultant and doctor swiftly, finished within 30mins. Great pediatric unit. Cost £130 so unlikely to claim it. Highly recommed

I never got to see any doctor. They had me run back and forth multiple times between departments, at the end they took my phone number promising to call me back with an appointment, they never did...

Ich kann von der Augenklinik nur abraten. Die Augenärztin (wahrscheinlich gerade ihr Studium hinter sich) war nicht fähig, mir die richtige Kunstlinse (IOL) einzusetzen. Beziehungsweise wurde - anders als schriftlich vereinbart - eingenmächtig eine andere Linse eingesetzt. Auf Anfrage eines Schadenersatzes wurde nicht reagiert. Jetzt muß ich mir in einer anderen Klinik diese Kunstlinse entfernen und eine neue (passende) Linse implantieren lassen. Natürlich muß ich das wieder selber bezahlen (Meine Krankenkasse übernimmt das nicht). Dazu steigt das Risiko bei einer weiteren Operation. Die Operation war letztes Jahr im Juni. Nie wieder in diese Klinik!

War mit Verdacht auf Gehirnerschütterung dort. DKV versichert. Ging alles super schnell. Personal kompetent und freundlich.

Never picks up the phone. Doctors have an attitude and only work because they get paid, but not very eager to cure.

2 HOURS WAITING TO BE SEEN FOR 13 MINUTES IS OUTRAGEOUS!! Every you get an appointment here is like this! Never on time they have many excuses but all are nonsense as I work with appointments too and never leave people waiting for more than 10 mis. They think because they are doctors they can do what they like! They also let people go before me because I was coming to get some results but on my previous appointment I didn’t come for results and was the same , the is the worst hospital I ever encountered in my life!

Vergonzoso! He llamado 2 veces hoy a ginecología teniendo la extension (122) para hacer una cita y las dos veces me han contestado al telefono y han colgado! Disgusted by their front desk! They should hire professional people who want to work. I called twice today to make an appointment with a gynecologist having the extension (122) and both times they answered and then hung up the phone. I don't want to imagine how they treat patients if it's so bad when you try to make an appointment.

(Translated by Google) Respect for personal covid regulations posed welcoming and respectful mashalahhh (Original) Respect des reglements du covid personnels posés accueillants et respectueux mashalahhh

Good service. Friendly staff

The emergency service is quick and efficient with a very sweet bilingual lady to help non Spanish speaking patients. Radiologist, nurse and doctor on top of their game.

(Translated by Google) I stuck for 3 years unfortunately going in and out of an accident, nowadays it is shameful !!, they do not pick up the phone at all. I need a report and I will have to travel to request it. Too bad, with how well it was going. (Original) Me pegué 3 años entrando y saliendo por desgracia de un accidente,hoy en día es vergonzoso!!,no cogen el tlf para nada. Necesito un informe y voy a tener que desplazarme para solicitarlo. Que pena,,con lo bien que iba.

(Translated by Google) The two ladies at the reception super edges. My husband had an appointment for an operating room, no one gave us time how long it would take, even if it was something stipulated, after four hours waiting outside the clinic I went in to ask if they could tell me something and they answered no, that I cannot come to see him when finished, that they cannot ask anywhere to inform me and that they also do not have any telephone where I can call to find out if it has gone well or if there are still hours in the operating room. They limited themselves to telling me that the doctor would call me to inform me when they saw fit. That as we are in covid was the new policy of said clinic. The truth is that it is quite shameful to have someone in an operating room and that they are not able to tell you anything! Pathetic service and attention not correct or successful. (Original) Las dos señoras de la recepción súper bordes. Mi marido tenia cita para quirofano, nadie nos dio tiempo de cuanto tardarían aunque fuese algo estipulado, tras cuatro horas esperando fuera de la clinica entro para preguntar si me podían decir algo y me responden que no, que no puedo pasar a verlo al terminar, que tampoco pueden preguntar en ningun sitio para informarme y que tampoco disponen de ningun telefono donde yo pueda llamar para saber si ha ido bien o si aun le quedan horas en quirofano. Se limitaron a decirme que ya el medico me llamaria para informarme cuando creyeran oportuno. Que como estamos en covid era la nueva política de dicha clínica. La verdad es que es bastante vergonzoso tener a alguien en un quirofano y que no sean capaces de decirte nada!!! Patético servicio y atención nada correcta ni acertada.

(Translated by Google) Impossible to talk to these people on the phone. It is not so difficult. (Original) Imposible hablar por teléfono con esta gente. No es tan difícil.

(Translated by Google) The terrible phone (Original) El telwfono pesimo

El servicio de maternidad ha ido decayendo en los últimos dos años ( saturado, largas esperas, cancelaciones de citas) indicaciones de sus trabajadores que se contradicen entre sí durante la hospitalizacion. En el servicio de pediatria el equipo de pruebas auditivas continúa inoperativo por avería, no hay citas disponibles para las citas de control y hay que llevar al recién nacido por urgencias. En urgencias pediátricas no todo el personal de enfermería dispone de la suficiente maestría con neonatos y en mi caso en concreto tengo un bebé con toda su ingle y zona genital impregnada de adhesivo y restos de esparadrapo tras pegar directamente sobre la piel del bebé las tiras. Por su contra, en administración y admisión han sido siempre muy diligentes resolviendo las incidencias de carácter administrativo para asegurar la atención.

(Translated by Google) I think people should rate a little separately since a star is zero in everything and this hospital does not deserve it. For me it has been ten years. Attention from all the professionals and friendliness, organization, cleanliness, location ... perhaps the food deserves only three, since I disagree with the definition of healthy on the hospitalized menu, but it is the standard food of all hospitals. The works, although annoying in some area, are for improvement and this has been noticed. Thanks to the emergency professionals, my husband has been saved and thanks to Dr. Osmani, a neurosurgeon, in particular, I can lead an active and pain-free life. As in any hospital and as in any profession of theate with humans there are exceptions and some doctor with a "bad day", but even that has improved infinitely in recent years. So I can only give my congratulations and infinite thanks to all. (Original) Creo que la gente debería valorar un poco por separado ya que una estrella es cero en todo y éste hospital no lo merece. Para mí ha sido desde años un diez. Atención de todos los profesionales y simpatía, organización, limpieza, ubicación… quizás la comida se merece solo tres, ya que discrepo con la definición de sano del menú de los ingresados, pero es la comida estándar de todos los hospitales. Las obras aunque molestas en alguna zona, son para mejora y ésta se ha notado. Gracias a los profesionales de urgencias se ha salvado mi marido y gracias al doctor Osmani, neurocirujano, en particular, yo puedo hacer una vida activa y sin dolor. Como en todo hospital y como en toda profesión de teato con humanos hay excepciones y algún médico con “día malo”, pero hasta eso ha mejorado infinitamente los últimos años. Así que solo puedo dar mi enhorabuena y las infinitas gracias a todos.

(Translated by Google) My sincere thanks to Dr. RAMSES for his excellent treatment, human quality and sensitivity with my grandson Enzo. Thank you very much for saving his life by detecting intussusception early. We will never forget him. (Original) Mi sincero agradecimiento al Dr. RAMSES por su excelente trato , calidad humana y sensibilidad con mi nieto Enzo. Muchas gracias por salvarle la vida por detectar a tiempo la invaginación. Nunca le olvidaremos.

(Translated by Google) Very friendly and cordial. Very close treatment. (Original) Muy amables y cordiales. Trato muy cercano.

(Translated by Google) Survived a totally wrong diagnosis from the ER doctors. Ways of doing arrogant, pushy and not transparent. Unnecessary and painful tests for a misdiagnosis. There is talk of human life. Saved by public health (Hospital Negrín) where they immediately identified the real problem otherwise it would still be there with a wrong diagnosis. 6+ hours in the emergency room without drinking, with a dirty bathroom and a jet of water, conditions at the limit of tolerability. To embarrass. Your bosses should know what they are doing. Of course, I have all the paperwork available. I look forward to your public apologies. I have always been good at that clinic for 6 years. But the emergency department disqualifies you (Original) Sobrevivido a un diagnóstico totalmente equivocado de los médicos de urgencias. Formas de hacer arrogantes, prepotentes y no transparentes. Pruebas innecesarias y dolorosas para un mal diagnóstico. Se habla de vida humana. Salvado por la salud pública (Hospital Negrín) donde inmediatamente identificaron el verdadero problema de lo contrario todavía estaría allí con un diagnóstico equivocado. 6+ horas en urgencias sin beber, con un baño sucio y con un chorro de agua, condiciones al límite de la tolerabilidad. Avergonzarse. Sus jefes deberían saber lo que están haciendo. Por supuesto, tengo todo el papeleo disponible. Espero sus disculpas públicas. Siempre he estado bien en esa clínica por 6 años. Pero el servicio de urgencias te descalifica

If you have to choose between San Roque & Santa Catalina it does indeed feel like this clinic raises the standard, and is a better choice. The Doctor came across very professional and attentive, and the patient room is decent.

(Translated by Google) One of the worst experiences with my daughter in the ER. Not even the doctor from the gynecological emergency service Dctor. Bravo, he wanted to see her. And for the medical management and patient care, after making a claim at the clinic and at ASISA, they give a shameful answer, which was not considered an emergency. How can you assess that way without seeing the patient???? Incredible but true. (Original) Una de las peores experiencias con mi hija en urgencias. Ni siquiera el medico del servicio de urgencias ginecologicas Dctor. Bravo, quiso verla. Y por la direccion medica y atencion al paciente, despues de poner una reclamacion en la clinica y en ASISA, dan una contestacion vergonzosa, que no se consideraba una urgencia. Como se puede valorar de esa manera sin ver a la paciente????? Increible, pero cierto.

(Translated by Google) My mother-in-law was admitted for arrhythmia and received insulting and humiliating treatment from nurses. This hospital is not recommended. Little or no vocation, bitterness, zero empathy, zero professionalism. I recommend any other hospital in the city. (Original) Mi suegra ingresó por arritmia y recibió trato insultante y vejatorio de enfermer@s. No recomendable este hospital. Poca o nula vocación, amargad@s, empatía nula, profesionalidad cero. Recomiendo cualquier otro hospital de la ciudad.

(Translated by Google) The emergency service is bad. They have few doctors and, if you go to traumatology, after seeing an assistant they send you to do an X-ray so that, when they can, the traumatologist can see you. not merit. (Original) El servicio de urgencias es malo. Tienen pocos médicos y, si vas a traumatología, después de verte una auxiliar te mandan a hacer una radiografía para, cuando puedan, te atienda el traumatólogo. No mérita.

(Translated by Google) Terrible telephone management. Very border staff, little empathic, with little formality and seriousness. When you ask for an appointment, they give it to you for two or three months at the earliest and all this as a private patient. My question is: private or public health? The differences between one and the other hardly exist and this clinic is a clear example of it. Where is the humane and close treatment of the patient?... Shameful and sad! (Original) Pésima gestión telefónica. Personal muy borde, poco empático,con poca formalidad y seriedad. Cuando pides cita ,te la dan para dos o tres meses como pronto y todo esto siendo paciente privado. Mi pregunta es :¿sanidad privada o pública? Las diferencias entre una y otra apenas existen y esta clínica es un claro ejemplo de ello.¿Dónde está el trato humano y cercano al paciente?… ¡Vergonzoso y triste!

(Translated by Google) Long wait, and very slow, I do not recommend. All it I have been in this clinic in the emergency area, it turns out to be according to reports from reception that there was a delay in the laboratory! The thing is that I was there for 2h15 minutes and I had to leave without being attended to, a real madness, a total nonsense, I will not go to this clinic again and I will also totally discourage it. Today I have been in this clinic in the emergency area, it turns out to be according to reports from reception that there was a delay in the laboratory!! The thing is that I was there for 2h15 minutes and I had to leave without being attended to, a real madness, a total nonsense, I will not go to this clinic again and I will also totally discourage it. (Original) Long wait, and very slow, I do not recommend .Todas it I have been in this clinic in the emergency area, it turns out to be according to reports from reception that there was a delay in the laboratory! The thing is that I was there for 2h15 minutes and I had to leave without being attended to, a real madness, a total nonsense, I will not go to this clinic again and I will also totally discourage it. Hoy he estado en esta clínica en la zona de urgencias , resulta ser según informan desde recepción que había retraso en el laboratorio !! La cosa es que estuve 2h15 minutos y tuve que irme sin ser atendido una auténtica locura , un despropósito total, no iré más a esta clínica y además la desaconsejare totalmente.