1/5 Tom W. 2 years ago on Google
Do
NOT
use
this
miserable
scam
of
a
company.
Border
Tours
is
fraudulently
stealing
money
from
paying
customers.
I
paid
for
a
tour,
drove
hours
to
the
meeting
spot,
and
the
tour
operator
NEVER
showed
up.
I
called
the
tour
operator
and
company
I
booked
them
through
and
was
unable
to
reach
them.
Waited
at
the
meeting
location
for
hours
and
the
entire
day
was
ruined.
After
filing
several
complaints
with
involved
parties,
this
tour
operator
proceeded
to
fraudulently
lie
about
the
situation.
The
tour
operator
first
informed
the
travel
company
that
they
had
proof
that
they
were
at
the
meeting
location.
They
said
they
had
a
photo
of
a
"man
in
a
mask"
and
that
they
were
at
the
location.
They
said
they
had
screenshots
of
phone
calls
and
texts
sent
to
me.
All
of
this
were
lies.
A
few
days
later,
they
changed
their
story,
claiming
how
they
were
UNABLE
to
reach
me
because
I
had
booked
the
tour
through
a
different
company
and
they
weren't
provided
with
my
information.
This
is
a
complete
180
from
their
first
story.
Apparently
they
had
changed
the
meeting
location
and
did
not
inform
me.
I
believe
they
were
too
lazy
to
cross
the
border
as
border
crossing
times
were
around
1.5
hours.
Due
to
their
laziness
and
unprofessionalism,
they
probably
changed
the
meeting
location
from
the
US
side
to
Mexico
side;
or
they
never
bothered
to
show
up
and
just
wanted
to
pocket
the
money
anyway.
In
the
end,
this
company
STOLE
money
for
a
service
they
never
provided.
I
would
advise
everyone
to
AVOID
this
company.
This
company
is
SCAMMING
customers.
Border
Tours
is
DISHONEST
and
intentionally
defrauding
customers
by
never
showing
up
to
provide
the
service
and
even
worse,
LYING
and
DECEIVING
the
travel
agencies
you
book
this
service
through.
Do
NOT
use
Border
Tours.
STAY
AWAY!!!
1 person found this review helpful 👍