I went here twice during my 5-day visit and it was a pleasant experience both times. The environment is calming.. I really loved how the masseuse was explaining why she was massaging and spending so much time on certain areas where she felt the knots and tension was. They are very friendly and very attentive always telling me during the massage to let them know what you want. Both times I left I felt like I just wanted to curl in the bed and be sleep for days it's very relaxing and when I visit I will be back again.

**** Update December 2023 Karma Spa management reached out to me (some change in management could have been the reason I was lost in communication) they worked with the owners and I was able to go over my experience and I did get an apology as well as them asking for me to come back to re due my experience just myself. I will take them up on this offer and see how things go. I bumped my review from 1 star to 3 pending the experience I get next. I will update then. **** Unfortunately, I did not want to leave this review. I’ve been going to Karma for approximately seven years. Last Septembers visit was enough to make me not go again. The service was poor at best we did not receive the full amount of time paid for ( pay for 90 minutes was cheated five minutes of that time, and I usually look the other way on this matter, but it seems to be a reoccurring issue). On top of that issue it seems this particular time the masseuse, both of them during this couples massage wasted about 30 minutes doing nothing beneficial. during that 30 minutes it was not considered a massage yet reapplying oil/lotion to the same area on my leg and my partners with no pressure or technique. is a pure waste of money in time could’ve been spent doing the massage. My partner in the same room repeatedly asked their masseuse to go lighter pressure in certain areas. The masseuse was sighing, and seemed irritated every time the request was made. Massage was very subpar compared to others I’ve received in the past at this location as well as others. Overall, the experience was terrible and at the end the front desk receptionist had already gone home so we could not charge a tip to our card nor did we really want to leave a tip and we got harassed by masseuse for 15 minutes with them telling us to leave a tip. They gave us a QR code to Venmo the tip, and when we sent it to get them off our backs so we could leave they were upset with how little the tip was.. This behavior was not OK and unprofessional. I called the manager the next day who was not in and left a voicemail for him with the receptionist and expected a call back from him instead, the reception is calling back and relay a message that I could get $15 off a future massage, as unhappy as I was with that, I let the receptionist know it would be nice to be able to express my concern for this location with him one on one over the phone and to please call me back to speak. A day later I did get a call back from the manager. He seem genuinely concerned with the situation. He said he would speak to the owner but it’s almost been two months and I have not heard back which makes me pursue my review about my visit I gave plenty of time to get proper feedback And assistance, and they did not deliver. I can only hope that somehow my information was lost even though I am a frequent customer and that would be the reason I did not hear back.

I'm very happy with the service. The place is clean and very relaxing. I had Tim did my foot massage, but it also includes the whole body work. He did a good job! The price is reasonable compared to others! The place also has their own parking within downtown area.

It's one of the best massage places in Hillcrest! I personally enjoy the VIP Package because you receive three different services for a very reasonable price. I personally enjoy the deep-tissue massage here, sauna, and hot foot bath. Highly recommend!

The inside of this place is very relaxing. However the appointment was not. I scheduled a chair massage for my husband that would target only the upper body. I was upset to know that they disregarded the scheduled massage and attempted to have my husband take off his clothes and lay down flat. The massage that was chosen was suppose to have the clothes stay on and be completed in a chair. I selected this massage due to my husband being post op from a surgery and not being able to lie down flat on his stomach. The massage ended up being painful and not at all what I scheduled for. If a massage is listed as one thing, it should be completed that way. I felt terrible for scheduling this appointment for my husband that ended up causing more harm than good. Really disappointed with this experience.

I have a 50+ year massage habit and consider massage high on my list of valuable health benefits. Masseuse Peter is one of the best practitioners I have found. The Spa is clean, staff professional and atmosphere conducive to relaxation and restoration. The monthly membership is a bargain and also helps to keep me on track for this health benefit.

Love this place, discovered them at SD Pride festival and came in for a massage. Jack is amazing and talented masseuse and the manager Matt who I met at pride is welcoming and friendly. Will definitely tell my friends about it and be back often.

I had high hopes after looking at the website. The staff and owner are very nice. I ordered the premier package. I walked into a room that smelled like mildew and they literally put my feet in a bucket of hot water and left the room for ten minutes. Then they put me in a giant heating pad basically. I got myself out and they gave me a full refund and were very kind. It’s just old smelling. Mildew. The rooms have carpet that smells really bad. I noticed a lot that seemed unsanitary and just overall mediocre. Do yourself a favor and spend a little more somewhere else.

I’ve been coming here since 2020. The service is spectacular! Both front desk and masseurs. For me, Peter is hands down the BEST there. He takes care of you, listens to your body and in a way works with your energy. He knows where to massage and how much pressure to put. All of them are great as I’ve had the opportunity to have a massage with different people but Peter has been the one that as soon as the session is over, I don’t want to get up, I feel like I’m floating, and the best is that I ALWAYS get the best sleep ever. KARMA SPA will always be my to go place! And their prices are inexpensive compared to the rest of San Diego’s.

It was one of the best massages I've had, Cindy and Kelly were so professional. my wife and I got the couple massage, and we both loved it.

Booked a massage while in town visiting last week with my husband for massages. While my husband had a fine massage, I did not enjoy mine. The experience was not very relaxing as my massage therapist used very chaotic movements that felt rushed. I did not enjoy the intense head scratching I received too. I was looking forward to a nice relaxing massage so I was a bit disappointed.

Edit: 2.5 weeks later and I am still in enough pain to keep me awake in the middle of the night and having trouble walking. Masseuse violently cracked my back several times and kept massaging directly on the spine rather than on muscle, and now I have shooting pains in my neck and back. I tried a few times to communicate with the staff about the pressure of the massage and tell them areas where I had an injury but there was a language barrier. (They did no intake btw). The masseuse did not show any awareness of my muscle knots and how to address them, which is the entire reason I came for a massage. Instead she massaged directly on the spine rather than on my muscles. She also dug into my hip bones with her knuckles which was unpleasant. Masseuse seemed severely lacking in technique and training... I should have just ended the massage early but I didn't, and now weeks later I am still paying the price and planning to seek medical treatment.

False advertising - I saw on their website that they had a 30 minute steam room option so I called to book and they confirmed they had a steam room and sauna. When I arrived the attendant confirmed it was a combined steam room and sauna, and when I was led back by another attendant he said there was no steam room… waste of a trip and my money. Nice facilities though

I LOVE Karma Spa. I have come here for years. I get the 60 min Foot Massage and various 60 min massages. Hot Oil, Aromatherapy and Swedish. My therapists have always been professional and courteous. The Spa has always been accommodating. I love that there's parking, water given and the opportunity to pay with cash or card. Hands down my favorite spot.

I found this place here on google map as it was close to our hotel and I am so glad I did! Eva was very skilled, very good massaged, I picked the cbd oil option. The place has a parking lot which is great, it was clean and and comfortable. Definitely will go back.

Needed time to kill and came to san diego for business, saw they had an appointment for 11 same day (rare for me to find!) and took a chance. Im still getting used to massages and booked a swedish massage and did not regret it. Felt welcomed by the staff at the entrance and was quickly brought to my room for my massage. 10/10 recommend this location.

I left my 11k gold chain in the room. Lisa my massage therapist returned it to the front desk and I picked it up the next day. Not only are the massages top notch, fairly priced but the therapists are honest! Best spa in SD

Excellent and accommodating staff; talented message therapists; reasonable membership prices; highly recommend!

My husband and I went in today for a couples massage. I like a little extra pressure but not quite deep tissue. My therapist did a wonderful job and my husband was very pleased with his also. It was quite possibly the best massage I’ve ever had.

My back was twisted due to heavy lifting and I couldn’t stand straight. I went to Karma Relaxation Spa for help and a gentleman called Andy provided an excellent service that I decided to add anther 30mins at the spot. I felt so great after my body massage! I highly recommended this place 👍

Easy booking, experienced therapeutic therapists. .

Amazing !!!!!! I’m here in San Diego for a work trip and came here and it was hand down amazing ! Friendly , the atmosphere was so relaxing and my Swedish massage was the best! You will not be disappointed 💜

Great Customer Service! Very Professional Team! Services Are Great!

I’ve been going here every month for 1.5 years. I get a deep tissue massage. Vivi is my favorite and Alice is second. Jasmine does a good job but can talk too much for my liking when I’m trying to relax. The place is Clean, friendly and I always feel safe and comfortable there. Note: if you just get a foot massage then you’ll be along the walking path so it gets noise. The front desk is always kind and helpful. I’ve only had three not so great experiences with the massage therapists. And I know not to ask for those specific ones again.

I came in for a 90 minute deep tissue and Vivi maintained the pressure the entire time. It was the best thing ever after months of hard work!

One of the best massages I’ve had in a while. Johnny knew all of the muscles and knots to work on and was overall a very professional massage. I will be coming back. Thank you so much!

Love this place. I’ve recently joined their VIP membership because I go once a month anyways. I book with Mary! She’s does a great job. I highly recommend!

Never disappointed when I leave this place