Blenders // Pacific Beach image

Blenders // Pacific Beach

Sunglasses store

😠 The most bizarre encounter and circular conversation with one of the customer service reps in store that was so frustrating I almost asked them to throw away the Blenders I was wearing that I had bought the week before in the same store, away. Either you have a product or you don't. Either you have... People often mention sunglasses, service, Blenders, customer, pair, glasses, store, love, pairs, shades,


Address

4683 Cass St, San Diego, CA 92109

Website

www.blenderseyewear.com

Contact

(858) 490-2178

Rating on Google Maps

4.60 (626 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 7 PM
  • Saturday: 10 AM to 7 PM
  • Sunday: (Easter), 10 AM to 6 PM, Hours might differ
  • Monday: 10 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: sunglasses (24) service (21) Blenders (20) customer (19) pair (18) glasses (16) store (13) love (12) pairs (10) shades (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 LN 6 months ago on Google
    The most bizarre encounter and circular conversation with one of the customer service reps in store that was so frustrating I almost asked them to throw away the Blenders I was wearing that I had bought the week before in the same store, away. Either you have a product or you don't. Either you have policy or you don't. You are either coherently articulate or you are not. Maybe she was high. Don't know but we won't be back and won't recommend. Stick with Goodrs, folks!
    3 people found this review helpful 👍

  • 1/5 Andy B. 1 year ago on Google
    Was pumped to get these and really like the style. The coating on the glasses is already wearing off causing them to be blurry after one year. They are cleaned with a supplied cloth and stored in a glasses compartment in my car. My cheaper cloudfield pair that I clean with the same cloth and store the same way has held up with no issues. Might give Blenders another try but the first experience has not been good. Update: I decided to go with a couple pairs from goodr. They were cheaper and have lasted longer. Much happier with a purchase through them.
    3 people found this review helpful 👍

  • 1/5 Phil L. 7 months ago on Google
    I ordered two pair of sunglasses online. One pair was not the correct pair I ordered. I've been trying to get the correct pair for three weeks. Blenders customer service is non existent... their phone lines are busy and recommended messaging/email. I've sent three emails (all unanswered), two phone attempts, and multiple messages on social media platforms (all unanswered). At this point I'm writing them off as a loss. Will not order from Blenders again.
    2 people found this review helpful 👍

  • 3/5 Mike L. 1 year ago on Google
    I really like Blenders as a brand, and thought their customer service was fabulous. I purchased a pair of Millenia x2 This is Livin' shades and was impressed with them when they arrived. After a few weeks of wearing them around, I started to notice the lens was blurring, and became almost like a prescription lens. I don't wear prescription lenses or contacts so the blurred, warped lens started to make me dizzy and give me a headache. I tried on my other branded shades and instantly saw there was no issue with those. So, I reached out to Blenders and they were glad to replace the shades under warranty. I got the same exact pair, again impressed when they arrived and enjoyed them for several weeks. Again, the lens became distorted and blurry, and I even had my wife and friends try the shades on when we were in Hawaii to see what I was experiencing. They all concurred and I ended up throwing the shades away and buying from a different brand. Again, I really like Blenders, they have awesome products, a really cool brand, and fabulous customer service. Unfortunately the products just aren't made to last, though I can't necessarily complain because the shades were under $50 and polarized, which was a really great deal. I'd rather pay $100-$150 and get a pair that will last me a couple of years at least, and if Blenders ever does offer a higher quality product I will 100% give them another chance. For now, 3 stars only because the products just didn't last after 2 tries.
    2 people found this review helpful 👍

  • 5/5 Ninja V. 1 year ago on Google
    Love this store! They have the best shades! Lots of styles and offers. Staff super helpful and this is their flagship store. Parking can be tough but If u park far gives u a chance to stroll around this area. Be sure to check their online stuff too!
    2 people found this review helpful 👍

  • 5/5 Amanda W. 1 year ago on Google
    Great brand, great glasses! Such fun styles and totally adventure proof. I have many pairs and use for all snow, mountain, and water sports. Customer service at the storefront is great, as well. I had somehow scratched the lenses on a pair of glasses and they were so helpful when I brought in the pair. Thank you!
    1 person found this review helpful 👍

  • 4/5 Renata P. 2 years ago on Google
    We love the design and quality of the glasses. It was our second purchase because the first one the lens got stained after salt water in the ocean (water drops hit). Hopefully the second one we don't have the same problem. Overall the glasses are amazing and excellent salesperson at the physicall store.
    1 person found this review helpful 👍

  • 5/5 Emily T. 1 year ago on Google
    This isn't about the flagship store location, but I couldn't find a place to review Blenders Eyewear in general. I've ordered some items from them online a couple of times; in this recent instance I had some problems with the items (one arrived damaged, and another item was damaged a few days later). Their customer service was efficient and thorough, and after a tidy conversation they offered to replace the items at zero cost or effort to me. I'm so pleased, and their excellent customer service has earned them a loyal customer.
    1 person found this review helpful 👍

  • 1/5 RPCA T. 2 years ago on Google
    Great marketing but the quality of these sunglasses is on par with gas station glasses. I bought 2 pairs - one for my wife and one for myself and they both had problems. The paint on my wife's glasses started peeling off and the reflective coating on my lenses is bubbling. Might have been due to sunscreen, but why would a pair of sunglasses not be compatible with sunscreen?
    1 person found this review helpful 👍

  • 5/5 Natalie D. 2 years ago on Google
    I love my Blenders sunglasses! The quality versus price is a win win! This Tawny style is my favorite pair and when I had an issue with them I was worried I wouldn’t get another one. I left a long rambling incoherent message on their voicemail and got an email back the next day. Within less than a week I got a brand new pair in the mail…. no hassles at all! They didn’t even ask for a shipping fee. I’m really impressed by the lens quality and the durability and now the customer service! I get so many compliments on all of my blenders sunglasses. Thanks y’all!
    1 person found this review helpful 👍

  • 5/5 Pamela Ciaburri (Pamela C. 3 years ago on Google
    I love my Blenders! The snowboarding goggles look awesome, they never fog up, and I see great with them in all light. Just got my sunglasses today and I love them. And everything is super affordable. The staff in PB is really friendly too!

  • 4/5 Tommy P. 8 months ago on Google
    I've been buying blenders for years and i love the canyon sunglasses they offer. I have bought about 5/6 pairs of glasses and have had issues with the lenses over and over and over. The outer part of the lens breaks down and you cant see out of them. It happens fairly quickly and after about 3/4 months of owning them they are useless. I have contacted customer service several times and had replacements sent out but the same thing keeps happening. This past time i haven't heard back from customer service. At this point I'm done buying blenders eye wear. I cant justify spending money on something that breaks down so quickly. I cant speak for other styles they offer but whatever they're using to coat the outer layer of their glasses isn't working. Update: They have reached out to me to try a updated style of lenses. I'm hoping this fixes the issue. As always their customer service is on point.

  • 5/5 Renee P. 2 years ago on Google
    Definitely 5 Star service at Blenders!!! They gals there were very accommodating and answered all the questions we had. It was nice to try on glasses during this time but felt safe and secure when trying on items. When you're in San Diego you must check out this sunglass spot!

  • 5/5 Matt W. 5 months ago on Google
    Just received two pairs and I absolutely love them. It took just over a week to get them here in Canada. So I am impressed on how quick it took. They are the best fit sunglasses. Thanks for the great shades.

  • 5/5 Alexis B. 7 months ago on Google
    I cannot say enough good things about Blenders. I love their products (I might own too many sunglasses but nobody needs to judge…) and I rave about them to everyone. If you haven’t been to one of their stores yet, you’re missing out! Such a awesome vibe. The big thing that I really want to point out is that their customer service is above and beyond! This company has an amazing team and I’m so appreciative that they always make everything so easy.

  • 5/5 Steve S. 5 months ago on Google
    Not only are Blenders sunglasses stylish and fun, their staff is always friendly and helpful. I love the variety of colors and styles available plus they are always coming up with new products. I highly recommend stopping into the store for your next pair of sunglasses.

  • 5/5 Michael J. 4 months ago on Google
    My new favorite sunglasses provider. I have been a lifelong Oakley fan until Coach Prime wore these glasses on national TV. I bought a pair of sunglasses immediately and when they were delivered I was blown away with the quality of these shades. They are super comfortable to wear and lightweight. They came with a really nice case and cloth. I bought another pair and again I was super impressed with the quality and presentation of these glasses. Give Blenders shades a try and I promise you won't be disappointed.

  • 5/5 Shayok 6 months ago on Google
    Excellent customer service online and in-person. Got a 15% discount & can even get some decent reimbursement from my vision plan. As a new customer to Blenders, I love my prescription 😎! They look great and fit well. Now the company is getting more famous, with Coach Prime & others representing!

  • 5/5 Ernie C. 1 year ago on Google
    Oh Yeah!!!! These Lenses are Legendary and so is the Customer Service!! Thank you to Meghan, Hali, And Leal who made our Visit that much more Amazing. They Helped me Custmonize my Phantom Boss Lenses and Frames and didn't even grumble. Come down to San Diego and Check out this Sunglass Company. They are Most Definitely a True California Gem! Way to Go Team! 👍GOD Bless!!!

  • 5/5 Tim K. 2 years ago on Google
    These people are awesome. I’ve bought sunglasses as well as readers from them. When my readers broke they took the lenses out and put them in new frames for me. So awesome. Great customer service from Avory, Victoria, and David today! Well done👏😎

  • 3/5 justin t. 1 year ago on Google
    Maybe the best customer service of any product I have ever purchased. They respond immediately and are quick to remedy issues, but....I have had 2 pairs and both pairs' coating wore off within a couple of months. Never used anything but the cloth provided to clean them..stored them in the bag provided religiously. Even after the replacement they sent me a $50 voucher, no questions asked. I ordered another pair..no colored coating this time. A little disappointed I had to pay tax and shipping...sent them an email and they refunded my cost in less than 10 minutes. I hope these new ones workout...I love the glasses, but the coating issues need to be figured out

  • 5/5 Carter C. 1 year ago on Google
    Have several pairs now and these glasses are amazing espicially for the price. Recently got the new United Falcons, had the inside piece come off, emailed customer service and they shipped out a new pair the same day. Great company.

  • 5/5 Tiffany M. 2 years ago on Google
    Can't say enough about how amazing this brand is, everything from the product to the employees is great! I had only ordered on the website before, but figured since I was in town that I'd stop in the store. Jared and Avory helped us today and were super nice, ill absolutely be shopping in person from now now. I've got 4 pairs and they're by far the best sunglasses I've ever owned, I highly recommend them!

  • 5/5 Patrick H. 2 years ago on Google
    I appreciate the 45 day exchange policy! Blenders gets customer service. I had recently purchased some new goggles, when I got home I wished I had gotten another one of their many color options. The friendly staff gladly welcomed me back and I ended up with the ones I wanted.

  • 5/5 Jessie B. 2 years ago on Google
    The coolest store with the coolest sunglasses and the coolest staff. Every person I've met here has gone above and beyond to help me out! All of their sunglasses are super cute, stylish, and well made. Love that they have floating sunglasses that look just as good as their classics! If you're looking for a local business that will treat you well and give you an awesome product, look no further. The only place I'll ever shop for sunglasses!

  • 5/5 Anson F. 2 years ago on Google
    I absolutely love my Blenders. And the constant flow of compliments from everyone helps with self esteem. Which I have always struggled with! Thank you Blenders for making me like a million dollars! Xoxo

  • 5/5 Sarah S. 1 year ago on Google
    Fantastic store. Nice to see the sunglasses in person. Friendly service. Love the glasses. My family has over 20 pairs. We love them.

  • 5/5 Steven O. 2 years ago on Google
    Jerry at the Cass store in PB was great. Provided excellent service when we had a question about a previous purchase. I had a question about prescription sunglasses and he brought out cases of sunglasses for me to try out. It was very busy in the store but he quickly got to us, answered our questions. Will continue to purchase from Blenders. Great place and great styles.

  • 5/5 Larisa M. 1 year ago on Google
    Super happy with this company! Purchased sunglasses for both myself and my husband. The sunglasses are really great quality and fun while the customer service is outstanding! We had a small issue and they resolved it fast. Would not hesitate to buy more pairs! We probably will ha!


Call (858) 490-2178 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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