Tod's image

Tod's

Clothing store Gift shop Womens clothing store Fashion accessories store Shoe store Mens clothing store Boutique Leather goods store

Sophisticated, Italian-made leather shoes, handbags & accessories for men & women. People often mention shop, store, service, staff, Tod', boutique,


Address

Via Monte Napoleone, 13, 20121 Milano MI, Italy

Website

www.tods.com

Contact

+39 02 7600 2423

Rating on Google Maps

4.40 (87 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 7:30 PM
  • Saturday: 10 AM to 7:30 PM
  • Sunday: 10 AM to 7 PM
  • Monday: 10 AM to 7:30 PM
  • Tuesday: 10 AM to 7:30 PM
  • Wednesday: 10 AM to 7:30 PM
  • Thursday: 10 AM to 7:30 PM

Featured Reviews


Frequently mentioned in reviews: shop (12) store (10) service (8) staff (7) Tod' (7) boutique (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Morkos Y. 3 years ago on Google • 413 reviews
    Very good and very helpful and very expensive
    1 person found this review helpful 👍

  • 1/5 Ad A. 7 years ago on Google • 31 reviews
    I've visited the store in order to purchase and even knew exactly what. Total indifferent salesmans. "I'll be with you in a minute" at it's best relativity concept. No salesmen. And, moreover, the store was quite empty. Now I see why. Do not waste your time with a third rate Costumer service and move to the other stores around.
    1 person found this review helpful 👍

  • 5/5 Samuele D. 6 years ago on Google
    (Translated by Google) I bought a pair of rubbers at the Via Della Spiga boutique and the service proved excellent. Welcoming and customer relations a span or two above the competition. The prices are obviously what they are and nothing can be said. (Original) Ho acquistato un paio di gommini presso la boutique di Via Della Spiga ed il servizio si è dimostrato eccellente. Accoglienza e rapporto con i clienti una o due spanne sopra la concorrenza. I prezzi sono evidentemente quello che sono e non si può dire nulla.
    1 person found this review helpful 👍

  • 4/5 Dim A. 5 years ago on Google
    (Translated by Google) The store is excellent, the staff is friendly and polite, but expecting from a flagship store of a wide assortment here you will not get it. "Rare" items are not available, the possibility of ordering only online, but this time and you need to touch it. There are not even exhibition samples - this is very distressing. Mark pale from total inaccessibility. (Original) Магазин отличный, персонал приветливый и любезный, но ожидая от флагманского магазина широкого ассортимента здесь его не получишь. «Редкие» артикулы недоступны, возможность заказа только онлайн но это время и надо ещё потрогать. Нет даже выставочных образцов - это это очень огорчает. Марка бледнеет от тотальной фактической недоступности.
    1 person found this review helpful 👍

  • 4/5 向阳 7 years ago on Google
    (Translated by Google) Beautiful bag, new. (Original) Bella borsa, nuovo.
    1 person found this review helpful 👍

  • 5/5 Francesco B. 5 years ago on Google
    (Translated by Google) Gorgeous! (Original) Bellissima!
    1 person found this review helpful 👍

  • 5/5 Stefano M. 5 years ago on Google
    (Translated by Google) We step in front of it once in a while because it's in the area where I work. Luxury store in an equally luxurious street. (Original) Ci passo davanti ogni tanto perché è nella zona dove lavoro. Negozio di lusso in una via altrettanto lussuosa.
    1 person found this review helpful 👍

  • 5/5 Francisco R. 7 years ago on Google
    (Translated by Google) Luxury, elegance and always-on employees (Original) Lusso, eleganza e dipendenti sempre atenti
    1 person found this review helpful 👍

  • 1/5 REGIS G. 8 years ago on Google
    (Translated by Google) Home by a saleswoman who spoke French and rather nice. Problem on a pair of shoes that I wanted to buy but was stained, the manager of the shop very unpleasant and not in its place for the standing of the brand, did not want to know. Knowing that in another shop tod's this model was available in size. It was enough for him simply to deliver this pair in his shop. And to finish my credit card saying it did not work. What was needed, because by insisting and ironing the card normally to make the code, the card worked. It is quite abnormal to be treated in this way, especially when you have been a Tod's customer for 20 years, whether in France or Italy. The behavior of this manager of the shop rue de la spiga, has no place in this establishment. (Original) Accueil par une vendeuse qui parlait le français et plutôt sympathique . Problème sur une paire de chaussure que je voulais acheter mais qui était tâchée, le responsable de la boutique fort désagréable et pas à sa place pour le standing de la marque , n'a rien voulu savoir. Sachant que dans une autre boutique tod's ce modèle était disponible dans la taille. Il lui suffisait simplement de faire livrer cette paire dans sa boutique. Et pour finir ma carte bancaire soit disant ne marchait pas. Ce qui etait faut, car en insistant et en repassant la carte normalement pour faire le code, la carte a fonctionné . Il est tout à fait anormal d'être traité de la sorte, surtout quand on est client chez Tod's depuis 20 ans.que ce soit en France ou en Italie. Le comportement de ce responsable de la boutique rue de la spiga, n'a pas sa place dans cet établissement .
    1 person found this review helpful 👍

  • 5/5 maurizio g. 6 years ago on Google
    (Translated by Google) Top, number one for me! (Original) Top, per me i numero uno!
    1 person found this review helpful 👍

  • 5/5 Mark D. 4 years ago on Google
    Perfect service.
    1 person found this review helpful 👍

  • 5/5 Sophie B. 1 year ago on Google • 271 reviews
    A premium Italian Leather good brand that I always love. Their loafers are never out of date, and considered to be one of the most walkable shoes every. A wonderful shopping experience here in Milan Tod’s. Shanshan helpt me with my purchase. She understood what I’m interested right away, and brought me a lot of amazing colours & items that were not on the shelf but might interest me. Very patient and not pushy, very helpful indeed. I purchased one of their iconic tote bag for caring laptop. Love it so much.

  • 5/5 Maurizio S. 4 years ago on Google • 206 reviews
    TOP

  • 5/5 Julia Z. 2 years ago on Google • 36 reviews
    Victoria is a TRUE GEM !Had the best experience ,love the shoes !

  • 5/5 Oli B. 2 years ago on Google • 34 reviews
    Excellent welcome staff. Everyone is smiling at me, perfect treatment, thanks to PAOLO for nice care and friendly service. Great professionalism, excellent delivery service my new Tods to hotel. You have to visit this store if you are near by.

  • 5/5 Daniel A. 3 years ago on Google • 34 reviews
    I am very grateful to Monika for have helped me solving an issue with Global Blue tax return processing of a purchase I had made at the Monte Napoleone store. She was amazing! Such high standard in customer service and amazing products is what distinguish Tod's from the other brands.

  • 1/5 The U. 1 year ago on Google • 16 reviews
    Rude staff, didn’t help me on purpose

  • 5/5 Tania M. 3 years ago on Google • 12 reviews
    Giovanna Radaelli is amazing Ambassador at the Montenapoleone store in Milan. Extremely valid employee at Tod's. She represents the high level brand with high level quality of preparation and attention into the customer needs. I strongly recommend her her attending to each Tod's client. Tania Mihaylova

  • 5/5 Larry W. 9 months ago on Google • 9 reviews
    Brilliant service as always

  • 4/5 Trop1k3 F. 6 years ago on Google
    (Translated by Google) Maki ok and could be cheaper (Original) Маки ок могли и дешевле стоить

  • 1/5 Riccardo B. 6 years ago on Google
    (Translated by Google) Ask for a 7 1/2 gray and they bring you a pair. 8 and blue ... they make you look stupid with the color and then admit that the 71/2 are not there ... mha (Original) Chiedi un 7 1/2 grigio e ti portano un paio..8 e blu...ti fanno passare per stupido col colore e poi ammettono che i 71/2 non ci sono..mha

  • 5/5 Marco F. 8 years ago on Google
    (Translated by Google) Beautiful company with well-educated staff. (Original) Bellissima azienda con personale ben istruito.

  • 5/5 Anna P. 2 years ago on Google
    (Translated by Google) I visited the shop in Via Monte Napoleone today with my family. Beautiful and very large location but the strong point was the staff. I have to thank Massimo for the extreme availability and kindness. He was attentive to our needs, helping us in the choice with professionalism, education and great courtesy. (Original) Ho visitato oggi, con la mia famiglia, il negozio di Via Monte Napoleone. Location bellissima e molto grande ma il punto di forza è stato il personale. Devo ringraziare Massimo per l'estrema disponibilità e gentilezza. Si è dimostrato attento alle nostre esigenze, aiutandoci nella scelta con professionalità, educazione e grande cortesia.

  • 5/5 Luca F. 6 years ago on Google
    (Translated by Google) Gorgeous shop .. very assorted it also has numbers up to 47 (Original) Negozio stupendo.. molto assortito ha anche i numeri fino 47

  • 5/5 Paolo P. 6 years ago on Google
    (Translated by Google) Simply unique! (Original) Semplicemente unico!

  • 4/5 藤原奈良橋 5 years ago on Google
    (Translated by Google) There is a wide selection of items, some of which are not found in Japan. If you encounter a Chinese explosive buyer, you will not be able to shop calmly, so it is recommended that you adjust the time by visiting other shops at that time. (Original) 品揃えが豊富で日本ではお目にかかれないものもあります。 爆買い中国人と遭遇すると落ち着いてショッピングできませんので、その時は他のお店を回るなどして時間調整するのがおススメです。

  • 5/5 Elisabetta S. 5 years ago on Google
    (Translated by Google) Fabulous (Original) Favoloso

  • 5/5 Goga P. 4 years ago on Google
    (Translated by Google) Well advised. (Original) Gut beraten.

  • 1/5 林偉弘 4 years ago on Google
    (Translated by Google) I ’m a Taiwanese. When I shop at the store, the clerk got my passport but did n’t help me. The nationality on the tax refund form is marked as China. When I went to the airport to apply for a tax refund, I was told that the information does not match the passport. very bad. (Original) 我是台灣人,在該店消費,店員有拿到我的護照卻沒幫我注意退稅單上的國籍標註為China,到機場辦理退稅時被告知與護照資料不符無法退稅,192歐元白白浪費感覺非常差。

  • 5/5 Juan V. 4 years ago on Google
    (Translated by Google) The store is Spectacular (Original) La tienda es Espectacular

  • 4/5 Stefano B. 4 years ago on Google
    (Translated by Google) Excellent very kind and professional. (Original) Ottimo gentilissimi e professionali.

  • 5/5 francesco b. 3 years ago on Google
    (Translated by Google) simply fabulous. (Original) semplicemente favoloso.

  • 5/5 giuseppe c. 3 years ago on Google
    (Translated by Google) Tod's is an excellence of made in Italy. Very large shop and friendly and helpful staff. (Original) Tod's è un eccellenza del made in italy. Negozio molto ampio e personale gentile e diponibile.

  • 5/5 Federico D. 3 years ago on Google
    (Translated by Google) Very stocked shop with very friendly and helpful staff. Thanks to Miss Mariangela for her professionalism and assistance. Worth visiting. (Original) Negozio molto fornito con personale molto gentile e disponibile. Grazie alla signorina Mariangela per la professionalità ed assistenza. Vale la pena visitarlo.

  • 5/5 IlDep R. 3 years ago on Google
    (Translated by Google) Excellent service with helpful, polite and polyglit shop assistants. Nothing to complain. Luxurious shop. (Original) Servizio eccellente con commesse e commessi disponibili, gentili e poligliti. Nulla da eccepire. Negozio lussuoso.

  • 5/5 Presidente bon't worry I. 3 years ago on Google
    (Translated by Google) Happy that Michela is here ⭐️ and all the girls, nice, professional, able to give you all the advice and help you in what you are looking for! fashion, high quality beauty surrounded by sympathy, a successful mix! 👏 (Original) Felici che ci sia Michela ⭐️ e tutte le ragazze, simpatiche, professionali, capaci di darti tutti i consigli ed aiutarti in quello che cerchi! moda, la bellezza di alta qualità contornata da simpatia, un mix di successo! 👏


Call +39 02 7600 2423 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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