Vivienne Westwood image

Vivienne Westwood

Clothing store Womens clothing store Mens clothing store Bridal shop Couture store

😠 EXTREMELY rude staff. They assumed that I don't speak italian (which I do) because I said hi in english and immediately started commenting on my looks and laughing at me. This is not the first time as the same thing happened to me a few months ago. I assumed that it was an individual incident but I... People often mention staff, Westwood, Vivienne, shop, store,


Address

Corso Venezia, 25, 20121 Milano MI, Italy

Website

www.viviennewestwood.com

Contact

+39 334 256 5326

Rating on Google Maps

4.40 (271 reviews)

Open on Google Maps

Working Hours

  • Friday: 10:30 AM to 7:30 PM
  • Saturday: 10:30 AM to 7:30 PM
  • Sunday: 10:30 AM to 7:30 PM
  • Monday: 10:30 AM to 7:30 PM
  • Tuesday: 10:30 AM to 7:30 PM
  • Wednesday: 10:30 AM to 7:30 PM
  • Thursday: 10:30 AM to 7:30 PM

Featured Reviews


Frequently mentioned in reviews: staff (18) Westwood (12) Vivienne (10) shop (7) store (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 K 11 months ago on Google • 3 reviews
    EXTREMELY rude staff. They assumed that I don't speak italian (which I do) because I said hi in english and immediately started commenting on my looks and laughing at me. This is not the first time as the same thing happened to me a few months ago. I assumed that it was an individual incident but I guess not. Super arrogant girls for absolutely no reason. I had the intention of buying a few pieces but left as soon as I felt disrespected as a customer. I'll for sure never come back as I would rather buy Westwood pieces somewhere where the workers are professional and kind.
    9 people found this review helpful 👍

  • 1/5 Noemi M. 8 months ago on Google • 6 reviews
    I love Vivienne Westwood, I have several pieces and even had the chance to work closely with her team a few years ago. Sadly the staff at the Milan boutique is the rudest I have ever came across. Who do they think they are ? I was planning to buy a couple of things but I left. They’re ruining the shop.
    8 people found this review helpful 👍

  • 4/5 Sophie B. 1 year ago on Google • 261 reviews
    My friend loves this brand so much. But rather limited collection in this store seems.
    2 people found this review helpful 👍

  • 1/5 マドモワゼル 5 years ago on Google
    Unfortunately, the woman staff made mistake for my passport number and I couldn’t tax refund at the airport. Yesterday I go there to buy some jewelries and asked the woman staff. She was not friendly at all and took lots of time to take products. When I went out from the shop, she didn’t even look at me and say “bye” with her back turned. She asked me my nationality, so I wonder if she did like that intentionally. Anyway I love Vivienne Westwood, but I’m so disappointed with the woman staff and this store.
    6 people found this review helpful 👍

  • 5/5 Irina 1 year ago on Google • 275 reviews
    I ADORE HER. I WAS SO SO SO SO HAPPY THAT I MAMAGED TO BUY JEWELLERY IN HER SHOP THAT I CAN'T DESCRIBE 😭😭😭😭 she was and always will be an icon. Staff was very friendly and everything was perfect 🥹

  • 1/5 L 2 years ago on Google
    The shop is nice and everything but there’s this girl with pink hair was very rude and disrespectful to me just for asking about something then started yelling in italian
    3 people found this review helpful 👍

  • 1/5 Pascal F. 1 year ago on Google
    Went there for the second time in 1.5 years and on both occasions the staff was unfriendly, unwelcoming & it did not seem like they wanted to do their job. They were on constantly on their phone & had no interest in proactively helping or consulting the customers in any way; this behaviour is truly unacceptable, especially since Vivienne Westwood is considered to be a high end fashion brand.
    3 people found this review helpful 👍

  • 1/5 Jeanne F. 2 years ago on Google
    Americans are not allowed inside. Would not accept our vaccine passport. Extremely rude staff
    3 people found this review helpful 👍

  • 5/5 Venomsdaughter 2 years ago on Google
    Thank you Brent for your help ✌🏻🤘🏻
    2 people found this review helpful 👍

  • 5/5 Sunil V. 7 months ago on Google • 119 reviews
    Went to get a specific item for my daughter, got it, and left. Service was decent and welcoming. When I was trying to show the item of jewellery to my daughter on a Whatspp call and it was repeatedly disconnecting, the staff offered their WiFi, which was quite helpful.

  • 5/5 Helena W. 6 months ago on Google • 16 reviews
    U can get the orb necklaces there!! I loved it really much, Ive been wanting a Vivi necklace for so long, im happy that i could finally get it. This was my dream necklace since half a year. Now when i look at it, it reminds me of Milan and brings good memories. The jewelry is good quality, but dont spray perfume on it, it could possibly damage it. The staff was really nice and could speak english very well.
    1 person found this review helpful 👍

  • 5/5 Hunter 1 year ago on Google • 5 reviews
    Always a pleasure at Vivienne Westwood. I have now been to 6 of the Vivienne stores and this is one of my favorites. The staff are absolutely wonderful and so helpful. I went to get a pair of earrings as a gift and left with more than expected. Can’t wait to return.
    1 person found this review helpful 👍

  • 5/5 Federico B. 5 years ago on Google
    (Translated by Google) inauguration of the "Shoes: Vivienne Westwood" exhibition, Thursday 14 March 2019 from 7 pm to 9 pm at the Vivienne Westwood Boutique in Corso Venezia 25, Milan. (Original) inaugurazione della mostra "Shoes: Vivienne Westwood", Giovedì 14 Marzo 2019 dalle ore 19 alle ore 21 presso la Boutique Vivienne Westwood di Corso Venezia 25, Milano.
    1 person found this review helpful 👍

  • 2/5 karin. p. 1 year ago on Google
    I liked the consultant man, helped me choose a necklace but a girl with dark hair and in an orange dress asked rudely to move away from the window. I think this is bad service.
    1 person found this review helpful 👍

  • 5/5 Monsieur H. 5 years ago on Google
    My favourite store in Milano
    1 person found this review helpful 👍

  • 5/5 Doris L. 2 years ago on Google
    Excelente and great staff
    1 person found this review helpful 👍

  • 5/5 Jacques Q. 3 years ago on Google
    Nice shop, warm welcome and trendy products
    1 person found this review helpful 👍

  • 5/5 Sasha F. 5 years ago on Google
    Staffs are friendly. And speak very good English. I bought a hat and decided to have a cigar in their nice little garden.
    1 person found this review helpful 👍

  • 5/5 ninka:333 3 months ago on Google • 57 reviews New
    amazing! great and helpful staff, amazing selection of clothing and jewellery love it 10/10!!

  • 5/5 羽靈Leila 3 months ago on Google • 27 reviews New
    I come from Taiwan. Thanks to the most fashionable and lovely shop assistant in Milano shop. I had the best shopping experience here!

  • 5/5 nair 1 year ago on Google • 4 reviews
    I am a huge fan of Vivianne Westwood for a long time, and I had the oportunitty to go to this store. The staff was very kind and the fashion is exellent! I didin't bought anything but I really really liked it!!

  • 5/5 Lynsey K. 4 months ago on Google • 3 reviews
    Store is fantastic, most of the staff were lovely, a few were a bit stand offish but I think that's maybe just to seem upmarket and edgy, would recommend to any vivienne westwood fan

  • 5/5 Jeff S. 1 year ago on Google
    Great service and knowledgeable sale staff. Wish they had more hats.

  • 5/5 Kenn B. 1 year ago on Google
    This is the Smithsonian Museum for Vivienne Westwood lovers.

  • 5/5 Jay 1 year ago on Google
    Amazing selection, friendly staff, great location. I was in a hurry and only bought one ring, but I’m sure I’ll be back.

  • 5/5 Daniela P. 1 year ago on Google
    went here twice, Staff is really kind and I had a really good conversation with one of them. Truly a nice place, will come back. :)

  • 5/5 Yung E. 2 years ago on Google
    Was there view days ago.. Brent was the sweetest guy to me. Really kind and helpful, just can recommend the store

  • 5/5 Jenny C. 1 year ago on Google
    Very helpful staff , great bargain .

  • 5/5 Alisa I. 2 years ago on Google
    Such a great decoration! <3

  • 5/5 Fabrizio R. 6 years ago on Google
    Super

  • 5/5 Alberto R. 4 years ago on Google
    Perfect look!

  • 1/5 Ramon R. 4 months ago on Google • 2 reviews
    Went in to this store, walked around and no one approached us to assist us. (I let it go and continued to pick out what I wanted) when I was ready to purchase my 5 items I had decided on, I asked a woman if she worked there and she scoffed and responded in a rude tone “would I be rearranging clothes if I didn’t” so I said ok thank you and left the store. I was so excited to shop but the staff was rude, no one helped, and when I did ask for assistance I was treated so poorly, I love vivienne Westwood but experienced like this turn people off of not just the location but the brand as a whole.
    2 people found this review helpful 👍


Call +39 334 256 5326 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Womens clothing stores nearby

Last updated:
()