unprofessional service, disconnect on communication between service and parts department. Work done that was not authorized and I still had to pay 80% of bill. $1200 in new tires and installation. Yet they couldn't clean them. They had my truck for 4 days because parts department, or service, couldn't get door parts in when they said. Yet they did offer me a mini-detail for my troubles a week later. I really want to let them have my truck again, NOT.

While searching for the car we wanted on Auto Trader, found it at Boardwalk Auto Mall in Redwood City and emailed them to see if still available. Got a call back the following morning and scheduled an appt for us to meet with Justin Johnson, their sales rep... the same day. Justin was super helpful and very informative about our Jeep. Pointed out things we never would have discovered ourselves. We purchased the car and are super happy with it and with the help of everyone at Boardwalk but especially Justin, super sales person.

do not work with Peter Ong he’s worse agent ever. he has no answer for the inquiry at all and no knowledge at the car at all. we end up go to another dealer for you car. Peter just wasted time for both us and himself.

Elisa, Anna, Eduardo worked together to give me a great offer on my trade in and apr rate, as well as a great certified 2018 so Altima. So blessed to have such a frictionless process.

I traded in my car and bought a new Chevrolet Bolt at Boardwalk Chevrolet. It was the best car-buying experience I have ever had. Nancy Hoag and her manager were great! They gave me a fair deal with no haggling needed. The experience was more like a chat with new friends than buying a car. I strongly recommend them!

Had excellent experience with the purchase of my EUV with team specialist Nicole M and Juan. Each were efficient and courteous and we all were happy with the end result! So happy I traded my 2021 BMW for brand new EUV!! its light years cooler!

If you want a fair and clean deal on any GM car, you must hit Boardwalk. My sales guy Al Rezaee was east to work with. Even though I got $5/month more than the other dealer, I enjoyed the comfort that Al gave me in closing the deal. His manager was also a nice individual. I’m not complaining about the $5 per month given the fact that they don’t push you and don’t start high like other dealers and then try to show you how much discount they are giving. Thank you Al for everything and Lee up the good work.

Today is exactly one year since a towing delivered my old 2013 Nissan Altima with 200,000 mileages on it completely dead into the SERVICE of BOARDWALK NISSAN of 1 Bair Island Road, Redwood City, Ca.94063 I was impressed by the high quality of the customer service they provided. Thank you to the team of service for performing excellent work on my car, and returned it to the life. Since, I added almost 10,000 miles to it with no touched it. The car is running perfectly! Special appreciation to the manager of the service Mr. Joe Cabral for the prompt response and attention in order to fix my car. The service stands out among other for its customer service, great price, and quality workmanship. 100% Customers Service Satisfaction! I will definitely go to this SERVICE again if I need it and strongly recommend this service to everyone. Thank you!

Sal in service was knowledgeable and patient when trying to describe what service I needed. They say dealership prices are more expensive but you get what you pay for, great service

Had a absolutely terrible experience trying to buy a car here, will never come here again.

Brought our SUV in for service and was not disappointed. Great customer service. 100% recommend

About a month i contacted the dealership to trade in my car and Marian or Maryann was supposed to help me out with the whole prosses, well i called her a few times and she never followed up. one of the managers Aramin reached out to me and said he was going to help. He said he called the bank and the car was ready to go he also promised a lower APR and i was ready Exited. Well the next day i show up and nobody has a clue of what im talking about and Aramin wasn't there. At this point i was ready to go to another dealership Thankfully Derek was able to help. He got me a good deal and made the process very easy. I had a few issues with the bank and he would always call back and check in im very pleased with his costume service and he is extremely professional, if you need help go look for Derek. After all i was able to walk out with my 2020 Dodge challenger. Thank you Derek!!!!