I walked in to place an order for take out and as I went to adjust my face mask the worker yelled to put my mask on I told him it's on just adjusting it. While he's yelling his mask is under his chin. Then another worker came out to take my order he yelled at her and told her he would take my order, he then took out his phone and decided to text and play games on it. I told him I was ready to order and 3 minutes later he took my order. He gave me the total and I gave him correct change and I guess he saw my money in my purse he then said he would prefer If I gave him all my fives I declined and said why are you looking in my purse. The energy is very off at this place. Also the apple pay machine does not work and for some reason they dont sell vegetarian pizza on the weekends🤔🤔

This location is TERRIBLE! I ordered pizza online 2 hours in advance to be delivered to a high school WITH instructions to “hand deliver” pizza to the office. After waiting 20 min AFTER the specified time it was supposed to arrive, I referred to the email receipt and to my surprise, a link to Grub Hub showing that the pizza had been delivered! It had not. I contacted the store to inquire where my order disappeared to. I was told by the employee that they NEVER received the order even though I had a receipt and “delivery” confirmation. This a-hole proceeded to tell me that not only was I not getting my order, but I also wasn’t getting a refund! Thankfully, the email receipt had a customer service number to call. Not only did I get a refund, I was told a complaint would be filed on my behalf against the store and the Grub Hub driver who took the tip without giving me my order. After reading these reviews, I’m happy I didn’t get that pizza. It probably would’ve been as bad as the customer service at this location. Sounds like they need to get some new staff and management.

Came to this location on a Monday at 9:26 pm to order a pepperoni cheesy bread. The employee Veronica told me I could not order any pizza that they are closing early. They are suppose to close at 10:00 pm. I find this to be unacceptable. If you stop making pizza at 9:30 pm then close the store at 9:30 pm. Turn off your open sign because if you're not making anymore pizza at that time then you should not stay open until 10:00 pm. I will be returning to speak to her manager. I'm not trying to be a Karen or anything. I just don't think it's fair to customers. I left my house to come to this Lil Caesar because you advertise that you're open until 10:00 pm. But you're not so it's false advertisement.

Definitely your go to if you like limp, soggy, sad pizza with a side of bad attitude.

Customer service sucks here, Six months revisit, still take 20 mins to get a hot n ready lunch special

waited 50 mins for 2 large pizza unbelievable🤦‍♂️🤦‍♂️ The store doesn’t offer a chair to sit. Floor was dirty and employee moving in slo mo smh.

They did not give me the correct pizza. I tried to call to ask about it and they picked up the phone and hung it up immediately. I tried to call back but they put the phone to busy. Thankfully we paid with the app and since I can’t get in contact with the store I have no other options but to ask the bank.

I usually approach my reviews with a fair and understanding perspective, but my recent visit to Little Caesars in Alameda on November 24th at around 4 PM was nothing short of a letdown. As someone who appreciates good customer service, I was taken aback by the staff's attitude, particularly the individual handling our order. Firstly, there was a glaring issue with our order. We intended to enjoy a simple meal - just one pizza to share. However, due to what seemed like a lack of attention or perhaps miscommunication, our order was incorrectly doubled, resulting in an unnecessary expense of $50. When we attempted to address this with the staff member, his response was far from satisfactory. He refused to correct the order, stating that he had already informed the kitchen, which felt like a dismissive excuse rather than a legitimate reason. His approach lacked any semblance of kindness or understanding, which is fundamental in customer service. Moreover, his overall demeanor was unaccommodating. He barely paid attention to what we were saying, making us feel unheard and undervalued as customers. This kind of interaction is not what one expects when stepping into an establishment known for its fast and friendly service. In conclusion, this experience was a significant departure from the quality and service I've come to expect from Little Caesars. I hope this feedback serves as a constructive point for the team at the Alameda branch to improve their service standards and ensure no other customer has to face a similar situation.

Good food, but twice I've come and they don't have change for 100, even in the middle of the day. What's with that, I don't know, but come on, it's 2032...

Hot and ready is never ready every time we come we have to wait 10 to 15 minutes does not match up to the name