The keywords here: you get what you pay for. The hotel itself was not too bad if you’re staying here for a couple nights and plan on spending the majority of your time in the city away from here. The bathrooms were probably the filthiest I’ve ever encountered. Hair and mold were present. The toilet and shower are communal. I urge everyone to invest in shower shoes. The sink, hair dryer (smelled like burnt hair) and refrigerator are in the room. WiFi was surprisingly good. Timed TV access with no remote. The bedding was clean, smelled recently washed. The hallways reeked of some odor (perhaps weed or urine), but you couldn’t smell it from the room. Vending machine present, along with seemingly complimentary juice. Room floor was tacky. Room was quiet. Attendants were accommodating. Room was secure with card key access and deadbolt. The neighborhood itself is about a 1/2 mile from the nearest BART station (20th and Mission) MUNI line 49 ran on both sides of the street. Wasn’t the most safe feeling, but I wasn’t mugged or anything. The closest coffee shop was Lataza and I counted 4 mini-marts along with many street vendors to the station. If I had time to plan, I’d go somewhere else. I got what I paid for and nothing came to me as a surprise. This place is great for solo travelers not afraid of what I mentioned.

You get what you pay for with this "hotel." It's more like a hostel/hotel than a traditional hotel. It's a cheap hotel in a working class neighborhood... don't expect luxury and you'll be ok. The nice thing about San Francisco is how walkable it is. You'll be close to a lot of other cool parts of town. The bathrooms are shared but single-stall so you're not actually interacting with anyone else while you're in there. This made me feel safer during COVID times. Rooms have a sink at least. Bed is not terribly comfortable, but hey, I knew what I was getting myself into. My biggest complaint is the bathroom closest to my room NEVER had toilet paper during my 3-night stay, which made me think it was not regularly being cleaned. The entire hotel could definitely use a deep clean and some upgrades as well. The front desk workers also never really wore a mask, which is not great during these times. There is a paid parking lot next to the hotel for $20-25 per 24 hours. Basically: it's cheap for a reason. Adjust your expectations accordingly. For me, it was just a place to sleep at night so that was fine.

This is a bare bones place but good for individuals with little or no money. Management keeps the place tidy. There is a sink in the room but communal toilets and baths/showers. The rooms are secure and there is building security and a metal gate. It's like camping in a cabin but no bugs and mosquitoes.

$250 deposit on a $60 room. Hotel room isn't even nice and y'all asking$250 for damages and all. Those rooms take less than $100 to fix. They are dirty, nasty rooms. It's a scam. Plus whoever works front desk deserves to be fired. Just called and right off the bat worst customer service I have received. I'd shut this place down if I could.

They don’t show you the surroundings. I took pictures of the back of the building. Looked depressing and dangerous. The “hotel” is more a motel and looks like a prison. It does not have a lobby. You have to go to the second floor and Someone will open for you. Like a pawn shop! Please stay somewhere else!

This place has black mold in the bathrooms, soiled mattresses in the emergency exits, and is above a nightclub with outdoor patio. Noisy, dirty, stained pillow cases and sheets, holes burned into the curtains. Door also didn't latch unless I really yanked it closed.

Worst hotel ever!! Place is extremely run down. I asked the lobby person to clean our room and they never did. Bathtube was broken and dirty. So we spent 4 days in a dirty room.. I don't even know why they're in business. The area is really unsafe also. The worst experience!!!

Not sure why the reviews are so bad. For this price in the city it’s a great deal. The place is a little shabby but not terrible. Rooms got a tv, fridge, and a sink. Worst thing is the communal bathrooms, be warned it is BYO Toilet Paper. Heard about bed bugs in some of the other reviews, but I personally just sprayed down the bed and threw a sleeping bag over it so I didn’t have any problems. All in all if you have the right expectations and need to save money it’s not a bad choice.

I booked a room then went to check in when I got there I was completely horrified the lady at the front desk when she saw me and my fiancé who happened to be African American and a Vet all of a sudden it went from no deposit to a $200 deposit which we did not have the money at the time and they already booked us for the room so I had to wait 5 to 10 business days to get the money back and we had to sleep out on the street which resulted in my purse and everything else we had getting stolen

I went to a concert so I decided to get a hotel close by, big... mistake, when I came from the concert me and my wife went to sleep, she felt something on her face, it was fleas all over the room, we called the lady from the front desk, she offered me to change rooms, REALLY??? We decided to leave the hotel and sleep in my car, now they don't want to return my money. Please.dont ever go to that hotel..