I stayed here and was not impressed. Pros about this place is that it's cheap, staff was nice, and is close to union square. I thought I booked an ensuite but instead I had to share a communal bathroom. I recommend this place if you are on a budget and do not mind sharing a restroom. Also the hotel is located in a sketchy area. Overall I would not stay here again.

I have never had a hotel reservation that prompted me to leave and find another hotel in the same night... Until this one. Long story short, the headboard fell off the bed, the shower caulk was moldy, pubes underneath the sheets, and there were roaches underneath the refrigerator. On top of that, when I told the manager/desk attendant, and said that I wanted a refund his response was that I could stay for one night and be refunded the second... Like I would like to sleep in a room with roaches... Walked up the street to The Phoenix got a clean room for my trip.

If I see all the reviews I’m wondering why those people picked a cheap hotel in San Francisco? Because they’re talking like they expected a five-star-hotel. Okay, the neighborhood is not cool, but it’s fine. Nothing to worry about. You can almost walk to all the nicest places in San Francisco, so it’s located well. The rooms are okay, the sharing bathroom is okay. So when your budget is low, this will be a good place.

Moderately clean but not a place I would want to stay.

Would definitely not recommend. Area: The hotel is located in the heart of the Tenderloin district which means you are directly subjected to drug addicts and needles. The hotel itself is severely neglected as well. There was caked up dust on the ceiling fan with no AC present in the room. The bedsheets look like they had not been replaced since the 70s. We also could not sleep because the homeless from the adjacent street were making a considerable amount of noise. If I could rate the hotel a negative 5 stars then I would. For a few dollars more, take my advice and book another hotel.

The hotel room is small. The bathroom very small. No maid service. You have to return their key or they charge $20. It is located in an area with alot of homeless people. Very noisy at night. No AC. Book at your own inconvenience. The picture is deceptive. The hotel does not look anything like that.

Visited here few days ago with my family. Pretty surprised this place got this many bad ratings!!!! The neighborhood this hotel is in is Mediocre Bad (I can say that because I've lived in pretty trashy neighborhood in NY). But the hotel is Gated and secured so it felt pretty safe. The Guy at the front desk was very helpful and recommend places to ago with my family. We were here for 3 days and each day I went to him for places to see and all of them were really amazing. Can't remember the guy's name but he was Indian, I think. If he's still there ask him for cool places to see and he'll help you out. I think this is a family run Hotel so I gave it 4 star just for the friendliness of the staff. The room was clean but small. Basic stuff in the room, the ceiling fan did bum me out though!!! I mean who has those?? But we were out most of the time and at night it got a bit chilly anyways. It wasn't the Ritz but then again I paid $ 150 compared to other were $225. So not bad for money. The Bad is that there is NO Parking. I had to pay everywhere for parking so I just returned my rental and used the public transport, Which is pretty good if I compare it to NY. Like everyone said before Homeless people in the area !!! My advise, Don't pay any attention and just keep walking.

I was a good/cheap visit- I wish they could’ve have provided more clean blanquets but nothing... If yo don’t mind the noise or crackheads fighting the air in your window then stay here:) I meant it’s just a few blocks away from the hip places in sf

Very easy going layed back place, been here for a few months, staff very friendly and don't bother you. You need something, just ask. Only thing the bothers me is the mail comes roughly around 3:00 p.m. and most of the time they will not bring it out of the mailbox till after five or six. But besides that Overall very friendly easy going place.

Rude aggressive staff. Attempted fraud by trying to charge my card then claiming they never had a booking by me. Couldn't stay there in the end. When we asked if we could use the wifi to find another hotel he said he would call the police if we didn't leave. We called the police as he was then becoming very threatening towards us.