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  • 2/5 Maya B. 6 months ago on Google
    I recently stayed at the Marriott Vacation Club Pulse Fisherman's Wharf, and I have mixed feelings about my experience. On the positive side, the hotel is exceptionally clean, and its location is ideal, especially if you enjoy being close to bars and restaurants. However, there was a significant downside to my stay. The windows in the room are incredibly thin, which means that you can hear everything from the street below, including the noise from cars and conversations. If you're a light sleeper or value a good night's rest, I would strongly advise against staying here. I was particularly upset because I had come on a long flight from the East Coast and was looking forward to some much-needed rest. Unfortunately, the thin windows made it nearly impossible to get any sleep, and I was left feeling exhausted and frustrated. I attempted to use the air conditioning to help drown out the outdoor noise by keeping the fan continuously on, but it seems the system doesn't allow for this. This limitation only added to my overall dissatisfaction with the experience. In conclusion, while the Marriott Vacation Club Pulse Fisherman's Wharf has its merits in terms of cleanliness and location, the noise issue due to thin windows made my stay a less than enjoyable one. If you prioritize a peaceful night's sleep, I would recommend considering alternative accommodations.
    6 people found this review helpful šŸ‘

  • 5/5 tyler m. 1 month ago on Google ā€¢ 212 reviews New
    Lots of nice things to say about this hotel. BUT whatā€™s the best part? The location. In my experience you canā€™t go wrong with Marriotts but they can be a little pricey at times. However, this location is worth the price. It also comes with great friendly staff, clean rooms, etc. Just to note: you will hear noise here at night. It isnā€™t overwhelming or necessarily bad but I could see it bothering light sleepers. I think any great location in a big city comes with big city noises at all hours though.

  • 1/5 R V. 1 year ago on Google
    I believe that if your going to leave a negative review you owe it to the business to explain why, so here goes. I would not recommend the Marriott Vacation Club Pulse to anyone for the following reasons: 1) if you are a Marriott Rewards member and have come to expect the extras that come with your loyalty, you will get nothing, zero, zilch for your membership here. They have Marriott in their name, but your Marriott Rewards status means nothing here. 2) We booked two rooms and were told at the time of booking that we could have adjoining rooms and this would be arranged when we checked in. At check in, we were told that we could not get adjoining rooms because the rooms we were assigned could not be connected to one another. We were also told that rooms are assigned at the corporate level and that the hotel has no discretion to change rooms. What made this so frustrating, is that when we arrival at the rooms, they both had adjoining doors, but the rooms were not next to each other. In addition, we found a plugged sink and broken refrigerator. 3) The rooms are very small with strange metal cabinets and drawers for storage. I think they were going for a theme that represents the Fishermanā€™s Wharf area, perhaps Alcatraz Prison. 4) The main goal of the employees at this hotel is to get you into a sales pitch to buy a time share. It got to the point where when we passed through the lobby we would avoid any eye contact with anyone with a badge. I realize that many people come to this hotel because they get a free room and then are obligated to sit through the sales promotion. We had paid for our rooms, so the high pressure sales tactics were unwarranted. As a Marriott Platinum Elite member, nothing about this hotel is consistent with what I have come to expect from Marriott. Do yourself a favor, for about the same price, stay at the Marriott next door, this is where we moved after a few uncomfortable days at the so called Vacation Club.
    3 people found this review helpful šŸ‘

  • 3/5 Matt G. 2 years ago on Google
    Overall a pretty solid Marriott right off of the wharf in San Fran. Stayed here for just one Day/night before flying out and had a good experience. Best thing about this Marriott is its location. The hotel is in a prime stop just three blocks off the wharf and only a few blocks away from some great restaurants/bars. The hotel as a whole is very modern and has a very cool outdoor courtyard with table games, sectionals, and gas firepits. My only complaint with this is they close the courtyard at 9pm. I get not having it open all night but 9pm is pretty early. Rooms are pretty basic but the beds are comfy and so are the pillows. Overall not a bad spot to stay at.
    2 people found this review helpful šŸ‘

  • 4/5 Keith W. 5 months ago on Google
    Excellent location close to Fishermanā€™s Wharf and the street cars and cable cars. All the team were universally friendly and welcoming and did everything they could to enhance our stay. Some quirky touches like the live musician and the Chinese tea tasting in the afternoon, while the coffee in the morning was a nice touch. The outdoor courtyard space was a great addition however it would have been substantially better had there been somewhere to purchase drinks to enjoy there
    2 people found this review helpful šŸ‘

  • 4/5 Brian (. 5 months ago on Google
    I was very excited to visit San Francisco and stay at the Marriott Pulse. Iā€™m an owner so this review is from the perspective of ownership. Overall, the hotel and location are excellent. My only issue was my room which I hope was only bad luck. Check in went well and was quick. They gave me a nice overview of the area and also recommendations for events happening while I was there which I took advantage. The room as you can see in the pictures has nice furnishings. My only issue as I mentioned above was the noise I could hear from the people above me. My room was on the first floor and the hotel must be wood framed because it sounded like very loud stomping and ceiling / floor creaking. I informed the front desk and because I was there so long and I had a specific room type they were unable to find me a different room. I stuck it out and when I could I used ear plugs, but who can really sleep with those, LOL. I truly think they were concerned and felt bad, but were unable to accommodate a change. The location of the hotel was great! I did not rent a car and walked everywhere. I also have to say that being from the east coast all you hear on media is the rampant homelessness, crime, and drugs in San Francisco. However, I never felt unsafe or uncomfortable while staying there and I was there two weeks. I walked probably a five mile radius around the hotel and never had a problem. Just make sure you know itā€™s a city and take all precautions. Overall, itā€™s a great location and hotel. It would have been 5 stars if not for the noise. I hope the next time I stay I get a top floor room and then I can hopefully give 5 stars. Safe travels!
    2 people found this review helpful šŸ‘

  • 4/5 Esteban N. 1 year ago on Google
    Itā€™s a very new and modern hotel. The service is excellent, the rooms are brand new, and just minutes away from Fishermanā€™s Wharf and Pier 39. Itā€™s very different from the rest of Marriottā€™s Vacation Club resorts, because itā€™s right in a downtown urban area, as opposed to the beach or golf or relaxing vacation type areas. But nonetheless, itā€™s a great experience. They donā€™t have any restaurants on-site, so they serve coffee and treats in the morning and treats in the evening.
    1 person found this review helpful šŸ‘

  • 2/5 Miles R. 3 months ago on Google New
    Mostly good, but 2 stars for being deceptive (see end of review). Pros: Rooms are nicely decorated(nautical/warehouse theme I guess?), courtyard has ping pong, cornhole, giant jenga, and a fire, which was all nice. Location is great. Staff all seemed great, especially the cleaners and the man doing coffee. Downsides: No breakfast(free or paid), only coffee and biscotti. Maybe this is normal, but I didn't see any bathrooms, other than in the rooms (inconvenient for us, since our baby was sleeping in the room, but probably not a big deal for most people). I know it's very common, but I do find it annoying that a pack-n-play counts as a crib - it's like if you got to your room and your bed was an air mattress: they are not the same thing and a baby CAN tell the difference, ask me how I know. I'll also add that the layout shown in the email was not accurate - it showed an additional sink and an extension for the window/AC. I didn't ask for the layout, but if you're going to send it, at least make it accurate. But for my main complaint. We knew parking would be expensive because it's a popular area in San Francisco. That's fine. The hotel sent an email 2 days before check-in that said the only parking option on-site was valet for $60/day. Okay, wish it had been sent sooner, it's pricey, and there are a number of cheaper overnight garages in the immediate vicinity, but you're paying for convenience, so whatever. But - when I look at my final bill for 2 nights, I paid a grand total of $148.32 for parking - ie, $74/day. Just to reiterate, that's a 23% gouge over the $120 extra expense that wasn't even mentioned until 2 days before, bringing what was advertised as a $408 stay up to $556. Of course, we could have called beforehand and read the fine print or took our car and went elsewhere, but all I'm saying is make sure to factor these costs in before selecting this hotel, as the other options may be better deals, all things considered.
    1 person found this review helpful šŸ‘

  • 4/5 Natalie L. 5 months ago on Google
    First time there and overall a decent experience! This was within less than a mile of the piers, especially Fishermanā€™s Wharf. The coffee set up each morning was awesome as it had so many options! There was also a water station (still, sparkling and flavored options) on each floor. The amenities and interior design were great too! Although, we were on the third floor and in the hallway was a thick and strong smell combination of weed and vape. We talked to the front desk about it and they said since itā€™s legalized they canā€™t do anything about it. Not ideal for those with kids or elderly.
    1 person found this review helpful šŸ‘

  • 2/5 Benjamin G. 4 years ago on Google
    Full disclosure, we were made aware of construction and remodeling prior to booking and were totally accepting of this. What we were not told was that we would hear power tools and work being done as early as 6am. We utilized some vacation points for this stay but were unable to get much relaxation, sleep-in, for this stay. I difhink highly of the location as well as the personable and professional service we did get from the staff.
    1 person found this review helpful šŸ‘

  • 5/5 Gregor van der M. 1 year ago on Google
    Excellent located near the warf. Basically walking distance from it. Lot of things to do in the direct surrounding. Hotel rooms are spacious and clean. Modern decorated and sleeping comfort is good. The team gives good service during check in and room cleaning is helpful and fast. If there would be a negative point it would be the valet parking cost of 60$ per night. That would be nice to have it in the price or reduced.
    1 person found this review helpful šŸ‘

  • 4/5 Francis 1 year ago on Google
    Overall we really enjoyed our stay here. The rooms are nice and spacious. We liked the industrial look of the decor. There's a nice courtyard area and gym on the 1st floor which is actually the 2nd floor. Our rooms fridge was actually really loud and woke me up a few times during the night so that was a bit annoying. Also the room only has shutters and no black out curtains so light in the mornings might be an issue but we get up early so for us wasn't a big deal. Our room was facing Jones street and I thought street noise might be an issue but didn't notice anything significant which was good. There's no club lounge nor do they include breakfast for platinum members but they give you $10 credit or extra points. The best thing about this hotel is the location it's so easy to walk to Fishermen Wharf and Pier 49. Also really close to a tram stop which was nice. The only thing missing was a pool but would stay again for sure.
    1 person found this review helpful šŸ‘

  • 4/5 Mark n S. 1 year ago on Google
    Super friendly and helpful staff at check in, room was larger than expected well appointed and spotlessly clean. Free laundry on the third floor which was a nice touch. Well located for everything in Fisherman's wharf. Would have been five stars but we could hear the person walking around in the room above us and the parking per day is $68 with the taxes. At least they don't have a scam resort fee that many of the the hotels have. Would definitely stay here again. PS Google maps directs you to the Marriott across the street not the Marriott Pulse, was a pain as we didn't realize until we had unloaded all our bags, thanks Google
    1 person found this review helpful šŸ‘

  • 5/5 JF L. 1 year ago on Google
    The hotel is well located. The cleanliness is impeccable. The staff is knowledgeable, helpful and kind. Lots of positives that are exclusive to this hotel. - Free laundry service is offered for guests from 9:00 AM to 9:00 PM. - Free flavored water vending machines with 4 flavors. - Beauty bag and Aveda Product for the shower. - Gym and courtyards for a hotel in this area.
    1 person found this review helpful šŸ‘

  • 4/5 lorenzo s. 1 year ago on Google
    Nice and clean hotel in a good position. Also the staff it's really nice and helpful. As I said our room was clean and big enough for four people. It would be perfect if the inner garden close time was a bit later, it closes at 9 and it's a no smoking place. To me it's a bit too late and they should allow smoking but I've seen that this rules are quite common all over the USA
    1 person found this review helpful šŸ‘

  • 5/5 antonia c. 1 year ago on Google
    I grew up in SF, but left many years ago, 50 to be exact. This time we came as tourists. There have been many changes but some things remain the same. It is still a beautiful city, with a diverse population, wonderful food, fantastic parks, big and small, and so many wonderful things to see and experience. This hotel is one block from Fishermen's Wharf. It is located in a great place to explore the city, whether on foot, bike, car, tour bus, electric scooter and other choices as well as many public transportation options. Even after 7 days we could not see all we wanted but it was a great experience. The staff at the Pulse is outstanding. From the moment we arrived with our van, to the check in, the delivery of the luggage to our room, the cleaning stuff, concierges, etc it was all good. I loved the bathrobes that were in the room. The rooms have a minimalist decor. It some ways that is good. However, there could more drawer space. We used different modes of transportation to tour and all worked well. Staff was so helpful with most efficient and best way to get to our various points of interest.I also love the coffee and sweets provided in the morning. The lobby and each floor have different flavored water, coconut was my favorite. In the early evening there is entertainment and/ chocolate tasting, etc. There is also a laundry available on the 3rd floor with soap and such provided. Access is first come, first serve. Parking is $60 a day. I used my points to take of that but otherwise you need to budget for it. You do not need a car to tour the different neighborhoods. However, because I wanted to see some of my old stomping grounds, I am glad I did. From the Pulse, it was so easy to eat at different places, see many points of interest, walk, bike, ride all over the city. I truly enjoyed my time there and the Marriott Pulse contributed a lot to that.
    1 person found this review helpful šŸ‘

  • 5/5 Roland F. 1 year ago on Google
    For the price, I would expect to see some sort of complimentary breakfast. While the location is great, there are limited locations around here especially when it comes to breakfast. Not sure if the upcharge of an Urban View can truly be justified considering all it means is a street view. Sounds definitely travel easily, considering we could clearly hear neighbors across the hall and directly adjacent to us. Cars also easily fill the room with plenty of sounds as well.
    1 person found this review helpful šŸ‘

  • 5/5 Laura 1 month ago on Google ā€¢ 55 reviews New
    Great rooms that were clean and walking distance to Fisherman's Wharf! We felt safe there and all the people were super friendly and helpful. Very accommodating place to stay at and we'll updated. Would highly recommend!

  • 5/5 John P. 1 year ago on Google
    Excellent service, clean and nice rooms, close to restaurants, attractions and public transportation including the Mason Powell cable car turn around. I would stay again, it was the first time staying in a Marriott Vacation Club facility. No breakfast but free coffee and they promote activities and attractions. Liked it overall

  • 5/5 LĆ”szlĆ³ K. 1 year ago on Google
    Excellent location! We could get on the tour bus just around the corner. The piers are just a 5 minutes walk. Rooms are spacious and well maintained. The aircon works well whatever temperature you wish for. We had a mini fridge and coffee machine in our room. The TV had many HD channels to keep you entertained. The bathroom was stocked with clear towels and toiletries. I didn't interact with the staff as everything was alright, but they were available 24/7.

  • 5/5 Brandon C. 1 year ago on Google
    Loved this hotel. Came here for a work trip. Loved the outdoor patio area with all the games, lounge space and fire tables. Everyone that worked there was so nice and friendly. Rooms were comfortable and well decorated. Very Chic! Check it out when youā€™re in the city and want to stay in the Fishermanā€™s Wharf area.

  • 4/5 Michael D. 6 months ago on Google
    We really enjoyed the hotel for being downtown San Francisco. The beds were comfortable. I found the room to be very clean and modern. A few things that could improve is of course some sort of free breakfast, microwave in the room. Check out is 11 am however housekeeping was knocking at our door at 9 am asking us when we were leaving. We were still taking our time to wake up. The coffee in the hobby was very good. Our kids really enjoyed the flavoured water dispenser. That was a cool feature.

  • 5/5 Shannon J. 1 year ago on Google
    This hotel is very clean, everyone is super friendly and accommodating. There is a gorgeous patio that's private and great for working or hanging out while at the hotel. Walking distance to Little Italy, Fisherman's Wharf and North Beach. We loved this hotel! ā¤ļø

  • 3/5 Ms C. 1 year ago on Google
    Hotel is clean and staff is very friendly and accommodating. However, donā€™t book this hotel if you plan to work here, especially if there is more than one person in your party. Thereā€™s no space to work besides a tiny sliver of table with a little bench. The lobby is small without many seating options. Additionally, The shutters in the room donā€™t close all of the way so light comes in in the morning. And the building is creaky. Someone above me woke up super early on a Saturday morning and all I heard was foot stomping and board creaking for an hour or so. That plus the light was impossible to sleep.

  • 3/5 Reed D. 5 months ago on Google
    The cleanliness and the staff were great at this location. I do wish there was a restaurant. The noise level is my biggest problem with this place. I can hear everything going on outside. Windows are thin and I can hear all the rooms around me moving around. I'm typing this as I'm in my room listening to someone banging constantly outside and it's 9am. It has been going since 8am. Def not getting good rest here but don't worry they give you free ear plugs šŸ˜

  • 5/5 Joseph T. 1 year ago on Google
    Great stay. Rooms are clean/comfortable/well designed! This is my 96th night this year at a Marriott hotel and this is by far one of the best! Staff went above and beyond to make us feel comfortable and welcome. Super impressed! Consider this a safe bet for a great trip. Location is perfect!

  • 5/5 Brittany C. 1 year ago on Google
    I stayed here for the weekend with my little sister. I honestly loved this hotel. The room was clean and looked nice. The bathroom had a slider door, but the shower head was really nice and at a good height above my head (Iā€™m 5ā€™9). The bed was comfy and the pillows fluffy. The only downside to the room was that it was on the street side so you could hear some noises from the street. It didnā€™t bother us and we fell asleep easily. However the hotel gives you complimentary earplugs and face masks! There is complimentary flavored water in the lobby also which is nice. They have a sitting area with games, and a laundry as well. The valet was a little annoying, as they only have one or two people working so sometimes there is a wait to get your vehicle. But there is also self parking if you donā€™t want to use valet. Location is amazing. Itā€™s about a 15-20 minute walk to the fishermanā€™s wharf. Itā€™s about a 10 min walk to the cable car. Thereā€™s a Walgreens across the street. Itā€™s a great location. I took a video instead of pictures but I tried to screenshot some of the video to upload. Theyā€™re a little blurry.

  • 5/5 Paola C. 1 year ago on Google
    Fun place to stay while visiting for a quick weekend. LOCATION alone would give this hotel a 5/5. Super short walk to all the sight seeing, restaurants and entertainment. The staff was very friendly and helpful. They helped me use the laundry facility after hours without a problem. The flavored waters and fun treats were fun to come to after a day of sight seeing. Rooms were modern and clean. I would stay here again.

  • 5/5 Bree 2 months ago on Google ā€¢ 36 reviews New
    We really enjoyed our stay here. Our room was very quiet, ( we did overlook the courtyard and not the street and on the 3rd floor) and clean, with daily housekeeping service. The location was very good and within walking distance to restaurants and places we wanted to see, Wharf, Pier 39. The people working here were excellent (Madison Tim, Timmy) with daily greetings and great attitudes, much appreciated! I do wish they had food at the hotel, but appreciated the great, free coffee in the morning and the fruit-infused water.

  • 1/5 Joy J. 1 year ago on Google
    Worst marriott vacation club. Front desk staff can't do anything. Charge for parking and then won't even let you leave car after 3pm day of check out. If you do $25 an hour for parking. AN HOUR. Never again. Wish we had just stayed at the Marriott fisherman's wharf across street staff and parking much more accommodating and welcoming.


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