5/5 Nikki D. 1 year ago on Google
My
review
of
five
stars
is
based
on
our
experience
with
the
hotel
staff
and
our
experience
overall.
The
building
is
heritage
and
we
knew
that
going
into
this
so,
I
knew
what
to
expect.
To
some,
5
stars
is
about
how
fancy,
new,
stylish
and
posh
the
space
is.
This
hotel
has
kept
the
historic
value
and
had
some
upgrades.
It
wouldn’t
be
considered
5
stars
to
some,
but
for
us
it
definitely
was.
I
took
my
husband
here
for
his
surprise
birthday.
Management
and
staff
went
the
extra
mile
and
set
up
the
balloons
and
banner
I
pre-ordered.
Our
chosen
room
was
out
of
order,
so
management
upgraded
us
to
the
bigger
suite.
They
also
left
a
surprise
gift
for
his
birthday!
Outstanding
service.
We
took
advantage
of
the
pool
table
and
bar
service
one
night
and
our
bartender
was
awesome.
Desk
staff
really
helped
up
plan
our
exploration
of
the
city,
giving
us
detailed
options
of
routes
and
transit.
I
enjoyed
the
location
in
Union
Square
due
to
the
proximity
of
transportation.
The
full
on
British
decor
in
the
lobby
was
fabulous.
My
husband
loves
his
British
roots
and
was
so
happy
with
the
theme.
I
love
the
authenticity
of
the
rooms,
and
the
fact
that
the
hotel
still
bears
Its'
original
fixtures
etc.
(aside
from
the
remodelled
lobby).
We
loved
all
of
the
oddities
and
quirks.
So,
if
you
are
a
traveller
who
can
truly
appreciate
and
admire
an
older
building,
you
will
love
it.
I
do
wish
they
they
had
a
few
more
amenities,
but
they
are
restricted
to
the
buildings
original
design.
I
would
definitely
stay
here
again,
as
I
love
original
heritage
buildings,
the
staff
really
make
it
a
great
stay
as
well.
Coffee/Tea
in
the
lobby
in
the
morning
with
plenty
of
supplies.
Thank
you
very
much
for
such
a
great
stay
guys!
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