2/5 Tracy L. 3 months ago on Google New
Great
location
and
a
fine
stay,
but
we
had
some
issues
with
this
stay.
Pros:
Great
location,
super
quiet.
They
ended
up
giving
us
a
huge
apartment-like
room
for
4
guests.
Cozy
breakfast
area
and
breakfast
was
provided.
Cons:
Our
apartment-like
room
was
super
drafty
and
a
little
bit
creepy.
It
looked
like
an
older
apartment
that
was
converted
into
a
hotel
room.
To
access
it,
we
had
to
go
into
their
courtyard
to
get
to
the
room,
which
had
a
mysteriously
dark
hallway.
The
street
noise
was
fine
even
though
the
other
side
of
the
room
was
facing
the
street.
The
biggest
complaint
here
is
that
a
few
days
after
the
booking,
I
noticed
a
$200
charge.
I
called
in
to
ask
about
the
additional
charge
and
I
was
told
by
a
non-manager
it
was
a
damage
fee.
I
asked
for
more
details
and
they
let
me
know
it
looked
like
damage
to
a
chandelier
and
the
roll-away
bed--but
to
confirm
they
would
have
to
connect
me
to
the
manager.
The
manager
was
out
for
the
weekend,
so
I
tried
again
the
following
week.
After
many
calls
to
the
front
desk
over
multiple
days,
the
manager
was
always
busy
or
did
not
return
my
call
or
email.
I
could
not
successfully
talk
to
the
manager
about
this
alleged
damage,
which
I
know
we
did
not
commit
because
we're
respectful,
well-traveled
guests.
In
order
to
get
more
details
on
the
damage
or
to
settle
on
a
resolution,
I
had
to
speak
with
the
manager
but
alas,
he
was
nowhere
to
be
found.
I
disputed
this
on
my
CC
--
beware!