3/5 Hannah M. 6 months ago on Google
Pros:
The
location
is
AMAZING!
The
area
felt
safe
and
was
surrounded
by
great
restaurants.
It
was
even
a
fairly
easy
walk
away
from
Fisherman’s
Wharf.
Easy
5
stars
for
location.
Cons:
The
rooms
were
average
at
best
and
the
management
was
below
average.
1)
Our
flight
was
delayed
and
we
arrived
in
San
Francisco
later
than
expected.
We
called
the
hotel
beforehand
and
they
assured
us
it
was
no
problem
and
that
someone
would
be
there
to
let
us
in.
When
we
got
there
(hard
to
find
because
there
was
no
clear
signage
-
it
may
have
been
covered
by
construction
that
was
being
done
on
the
side
of
the
building),
the
door
to
the
lobby
was
locked
and
we
didn’t
see
anyone.
After
knocking
and
calling
several
times,
someone
finally
checked
us
in
but
they
had
clearly
just
woken
up
and
were
annoyed
which
would’ve
been
understandable
had
we
not
called
and
confirmed
our
late
arrival
would
be
accommodated.
2)
On
our
last
day
we
went
to
breakfast
and
when
we
got
back,
the
cleaning
service
was
in
the
room.
They
only
spoke
Spanish
and
I
was
able
to
explain
that
we
needed
to
finish
packing
so
we
could
leave
and
they
left.
However,
they
had
already
cleaned
the
bathroom
which
we
all
needed
to
use
once
before
we
left
which
meant
they
would
have
to
clean
it
again.
Management
needs
to
do
better
so
that
their
staff
knows
what
rooms
are
checking
out
each
day
so
that
the
staff
and
the
hotel
guests
don’t
end
up
in
an
awkward
situation
like
we
did.
Summary:
If
you
don’t
mind
potentially
awkward
situations
with
staff
and
a
lackluster
room,
then
this
stay
is
worth
it
because
of
the
location.
Highly
recommend
Home
Plate
and
Mel’s
Drive-In
if
you
do
choose
to
stay
here!