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  • 3/5 Pokepuffs 2 years ago on Google
    Pros: -Great location, everything is in walking distance. -Free parking. -Hotel parking is locked and protects your car!! -Big rooms. -Clean. -Has a fridge, a safe and a coffee kit. -Good heating, perfect for the cold weather. -Doors have 2 locks, automatic (keycard) and a bolt lock. Use both of them every night!! -The hotel has a keycard controlled front gate and is locked during the night, the elevator is also keycard controlled. Cons: -Constant annoying static sound. -No AC (we didn't need it mostly anyway). -Feels very unsafe, don't know if it's actually unsafe though. Mason street is filled with drunks and junkies near the 7 eleven -A lot of noise from outside, junkies were screaming and constantly waking us up at night. -I don't know what actually happened but one night there was a bunch of noise like someone was trying to break into the rooms, our door was being knocked on loudly as if someone was slamming into it and trying to break it, I felt so thankful I bolted the door because it was actually terrifying. It eventually passed and nothing happened but I have no idea what it was. -The bathroom has a weird smell but it's not too bad, spraying a bit of deodorant helped. -No microwave. *Overall the hotel is fine, wouldn't recommend it if you're a girl traveling alone but other than that you definitely get your money's worth and more. The safety issues around the street are not the hotel's fault and you can tell they try to combat it, it is something to take into account though, especially if you want to bring little kids with you.*
    4 people found this review helpful đź‘Ť

  • 1/5 Darci A. 5 months ago on Google
    Years ago, we used to stay at the Wharf Inn quite often. It is an older hotel, but we loved it for it's location. A friend was coming from the East Coast for a visit. He had never been to the SF area before. We inquired into a few different hotels in the wharf area and decided to go with the Wharf Inn from our prior years experiences at this location. We booked 2 rooms, 1 for him and 1 for us. A young man was at the desk for our check-in. He was friendly and polite. Like we remembered, the rooms are older. The beds seemed clean, and were comfortable. The bathroom was just okay. There was quite a bit of mold in the showers. In the shower there were also 2 abandon knobs that stuck out of the wall that seemed as though they could be dangerous. We had booked 2 nights. The morning of our check-out we decided to go across the street for breakfast and some last minute shopping. We placed the "do not disturb" sign on the door. Check out time is 11:00 am. We had taken our clothes out of the room and loaded them in the car, however we left items in the refrigerator that we wanted to keep cold and would return to retrieve them after breakfast. I also left some prescription glasses in the room as I wouldn't need them at breakfast. We returned to our room at 10:50 to find our room completely cleaned and the door wide open. The maid was in the next room which was our friend's room. I asked her why she was in the rooms already? I continued to explain that we had not checked out yet. She just looked at me and wouldn't reply. I asked her again. She showed me her watch and said check out was 11:00. I said I know that, but it isn't 11:00 yet. Our room was completely finished, therefore she had entered it way before the 11:00 check-out time. She became very rude. I then asked her what her name was. She answered "I don't know". We decided to go back in our room to retrieve our items in the refrigerator to find they too were all gone. We had bought new drink for the drive home and there was a pizza from the night before. I also had a pair of prescription glasses that I use while driving that I had left in the room. We went down to report this to the front desk. A young female was at the desk at this time. She apologized but said there was nothing she could do. ??? The staff know who is assigned to clean the rooms, and who specifically had cleaned our rooms. She said she would speak to the manager. We asked for compensation for our missing items in the room. She did not give us anything. We will never stay at this hotel again due to the maid and her attitude. She did not represent her employer in a positive manner at all. I would not trust her to be a hotel maid and I hope that management takes appropriate action. The bottom line is that she stole our items from our room while we were at breakfast and nothing was done about it. I will be calling tomorrow (business hours) to speak to the manager. I reached out and called the manager to be told he wasn't available. My contact number was taken, but we'll see if I get a return call. DON'T LEAVE ANYTHING IN YOUR ROOM AT THIS HOTEL!!! The Zephyr Hotel across the street is wonderful! We will be staying there from now on.
    2 people found this review helpful đź‘Ť

  • 2/5 Renita H. 2 years ago on Google
    Room was cleaned, beds comfy and location was great. They put me down 2 long halls in a corner. I’m a female staying alone in a “motel” and my room is also connected to another room. I called front desk after very little sleep from the noise and concern asking if i could get closer to my family that is on the other side of hotel and she pretty much said no without to much effort. You would think they would like to accommodate a single lady that feels uncomfortable and scared.
    2 people found this review helpful đź‘Ť

  • 4/5 Steve C. 1 year ago on Google
    The rooms are clean and serviced daily. Don't expect a lot of extras. There is a refrigerator in each room but only one microwave for the whole facility. Parking is limited and if you are the last one in at night, you lose. The location is great if you want to be near Fisherman's Warf. Both the bay and downtown were visible from our balcony.
    2 people found this review helpful đź‘Ť

  • 2/5 c c. 2 years ago on Google
    Budget. Heavy emphasis on budget. This is not a good option if you are used to staying in decent hotels. Staff aren’t savoury, motel is in disrepair, can see daylight through closed door jamb, louvred windows not functioning, nice long black hair on the “clean” washcloth, room was 82F when we returned at 9pm. No A/C but loud ceiling fan. Felt mildly unsafe staying here considering we witnessed a broad daylight smash and grab of a parked car adjacent to this motel. Parking here is however “secure” in a fenced carport. If you are returning to SF to reminisce or rekindle those special moments….. don’t! SF is not what it used to be. It’s sad to see it but this city is just not safe or special anymore. Homeless people, street preachers and garbage are the mainstay of the wharf area. Won’t be back here to SF and don’t recommend saving a few bucks to stay at the wharf inn.
    1 person found this review helpful đź‘Ť

  • 4/5 Chellie D. 1 year ago on Google
    An excellent option near the water, walking distance to the entire Embarcadero and Pier 39, and an easy walk to Ghirardelli. We walked to the cable car station a couple blocks away and rode to Chinatown, all kinds of transit available to everywhere you'd want to go. Free parking is the BEST perk, gated and secured and on-site. We parked our car on arrival and didn't get in it again until we left two days later. Close to lots of restaurants, stores, boutiques, street performers down on the embarcadero, attractions, you name it. Staff very friendly, housekeepers also friendly and flexible. Security at the hotel was great, you had to use your room key to get in through the gate and then again to go up in the elevator so no non-hotel-guests were milling around in the property. You can tell they're sort of constantly working on renovations. The outside of the Wharf Inn is showing its age, but our balcony room with a view of the bay was pretty nicely appointed considering. I'd rank it somewhere between a 2-star, like a motel 6, and a 3-star like a quality inn. Laminate floors, super-comfy (and tall!) bed, room safe, mini-fridge and coffee setup, outlets on both sides of the bed for phone charging, CPAP, etc., couch and TV, desk, everything we'd need. There's a 7-Eleven right across the street which is super handy for affordable small snacks and drinks. We slept with a window open for some breeze (we were on an upper floor) and didn't notice any noise that might wake us up or anything. We visited in August, and the room had a ceiling fan and a vortex fan that kept both us and the room nice and cool. The bathroom/fixtures/etc. were a little dingey and in need of some updating, like our little vanity didn't have all the trim on it so you could see some of the plywood construction and the corners/etc./shower could benefit from a deep clean to make them sparkle. But that was a relatively small price to pay for the convenience of the location, feeling safe, and free parking. Overall, for the price we paid we'd gladly stay again. There might be a few houseless people in the vicinity but they're people, too, and they deserve a smile and some respect if you pass by them. We didn't feel threatened in any way. Some things are just part of city life (we also live near a different large city) and we weren't uncomfortable in the least. Thank you, Wharf Inn!
    1 person found this review helpful đź‘Ť

  • 4/5 Vince K. 1 year ago on Google
    Amazing location. Friendly staff. Loved the free parking. My one complaint was not realizing that the rooms have no air conditioning. They provide fans but during the summer, these rooms get warm! Keep in mind when considering a stay here.
    1 person found this review helpful đź‘Ť

  • 5/5 Malissa L. 1 year ago on Google
    So lucky we had gated parking!!! There is a real problem with theft in this area and it shouldn't be surprising to see car windows bashed in on the street. We probably saw about 5 cars with broken windows within two blocks. There is a lot near by, walking distance so it was really great. The staff was courteous and the rooms were clean. Really simple but what else do you want???? I'd stay again!! Such a great deal.
    1 person found this review helpful đź‘Ť

  • 3/5 Melissa B. 1 year ago on Google
    On 6/16 there was a dog that houled and barked for over three hours, we tried calling down to the front desk several times and nobody answered on our cell phones and room phone. Walls are thin. There is no air-conditioning however, we did not mind it because it was in the 60s so the room stayed at a decent temperature, however, if it was warmer that might pose a problem for some. There is no water offered in the rooms as the pictures are shown. No coffee is served in the front desk area as pictures are shown. parking stalls are narrow and seem to go fast so get there early to get a parking stall because there is not enough stalls for all the hotel rooms. They have a great security system in place, you cannot enter into the elevator unless you have a key. Housekeeping came in and made the beds on our second day and took the trash. We didn’t have any issues. Lots of homeless folks around the vicinity.
    1 person found this review helpful đź‘Ť

  • 1/5 Samantha Lovelady S. 2 years ago on Google
    Great for free parking. Downsides we booked 2 higher end rooms. Both were falling apart and for the price a working ice maker and Ac would have been nice. Paper thin walls. We heard our upstairs neighbors party all night long. Also San Fran isn’t what it used to be. We had a homeless gentleman screaming outside all night and half the shops were empty. Do yourself the favor and stay elsewhere
    1 person found this review helpful đź‘Ť

  • 5/5 Irene C. 2 years ago on Google
    I would rate the Wharf Inn as a 1 star Inn/hotel. The hot and cold water in the shower/bathroom was variable, so be careful. The 7-Eleven across the street has homeless people hanging around, but it was convenient to buy essential like bottled water or snacks.I give the Wharf Inn a 5 star for it's location. I recommend it for it's location, and free parking,but it's not the Ritz-Carlton. Keep your expectation low for the actual room's appearance, or front desk services. It's one step above a hostel. There is no fitness center, pool, business center, on site restaurant, bar,or laundry services.Free parking is the best feature of Wharf Inn,besides its location , because parking in San Francisco is expensive ,if you can find a parking stall.
    1 person found this review helpful đź‘Ť

  • 5/5 Jo E. 6 months ago on Google
    Great location, beds comfortable, staff lovely. Very close to Fisherman’s Wharf. The beds e were super comfortable. The car park is securely locked which is a great comfort. It was very quiet. Staff were really helpful and friendly.
    1 person found this review helpful đź‘Ť

  • 1/5 Milton R. 1 year ago on Google
    Well the trip was great for the family. The issue is one of the housekeepers took a laptop out of the room. This issue was reported to the staff and best thing was FILE A POLICE REPORT. The help of the manager was not satisfactory to our standards. Definitely will not stay here again

  • 5/5 Abdon P. 9 months ago on Google
    I spent a week in San Francisco with my family and we had a great time while we were there. The hotel wasn’t anything to write home about, but it was fairly decent. Now, the location more than made up for any of the gripes I may have had during my stay. You can pretty much step out of the property and be right in front the Fisherman’s Wharf. They are also pet friendly, which was a huge plus for us. Finding parking at the property can be a challenge if you come back later at night, so that is definitely something to keep in mind. Overall, I would 100% stay here again. It’s a hidden gem that is moderately priced, and in a strategic location for those who like to explore.

  • 5/5 Cierra T. 8 months ago on Google
    Great Value, with great accessibility. 7/11 across the street, along with The Big Bus Tour Pick up location on the corner. Gated parking with limited spaces, but you can park anywhere in there when full, but be prepared to move it if people need to leave. The rooms are a nice size with a balcony and a pull out couch if you need more sleeping space. Right on the Wharf, and walkable distance to the piers and food. The owners are very friendly and are more than willing to work with you. Only thing is that there are noisy people on the street at night occasionally, but no fault of the hotel. I will be back!

  • 4/5 Miranda K. 10 months ago on Google
    Not the BEST hotel but also not the worst. Great location and affordable. No AC so the room gets stuffy at night unless you're comfortable sleeping with the balcony door open without a screen.

  • 3/5 Mario L. 10 months ago on Google
    The hotel is located in a top location. It has its own, monitored parking. However, the building and the interior is getting on in years. However, everything works perfectly. The cleanliness is very negative. There was hair everywhere in the bathroom, it was not cleaned.

  • 2/5 Jack C. 11 months ago on Google
    Our trip was good, but the hotel… was something. For starters, the hotel was just weird. It smelled bad, the toilet clogged very fast, and there was a crack in our window. For a good point of view, at least it was close to pier 39. If you are on a budget then this would be good, but if you have the money I recommend staying in a better hotel.

  • 5/5 J H. 1 year ago on Google
    This is a cheap hotel so don’t expect anything fancy. The rooms are basic and plain. However it was clean, the staff were super friendly, a great location, and free secure parking.

  • 3/5 Michele H. 6 months ago on Google
    The location is nice, however there were several homeless people camped out across from the entrance. I know it's not the fault of the Warf Inn, but it makes a difference. There was a homeless person digging through the dumpster right across the street who was yelling and letting the dumpster door slam closed at 4am in the morning. Not the thing you want to have to listen to. The nice thing about this Inn is the free, gated parking and the proximity to the warf.

  • 5/5 randy g. 8 months ago on Google
    Rooms was clean and plenty of room. Had a wonderful view from our balcony. The staff was really friendly and took great care for us. Very close to the fishing wharf area, 1/2 block

  • 3/5 philip g. 1 year ago on Google
    Not at all fancy but perfect location only a short walk to the fisherman's wharf and a 7/11 right across the street. And the best part is the free parking. The other places will gouge you 70 dollars a day to park!

  • 1/5 S G. 1 year ago on Google
    Room had a craked front window, was dirty, and no working lock on the door. Weird four hours for a repair for the lock had to leave and go somewhere else. The kid at the front desk was very courteous and apologetic. Great location!

  • 5/5 Cheryl D. 1 year ago on Google
    Clean, comfortable room. Wonderful front desk staff. Secure parking. Great location with easy walking access to pier 39 and other attractions.

  • 2/5 Jose z. 1 year ago on Google
    Place near pier 39. Be ready to see homeless hanging outside. 7/11 across the street very limited supplies. I was charge extra 5 dollars for over use towel. I called why was i charge 5 dollars they said i over soil the towel. Made no sense. I wouldn't recommend to stay there room need to be upgraded. No air conditioning in the room. You do have a fan in the room.

  • 4/5 Tiffany N. 2 years ago on Google
    This is the place to stay if you want to be within walking distance to the wharf. They have a fully fenced parking lot with surveillance and the elevator up to the rooms requires a key card to operate, random people can't freely wander the premises. We felt safe and our vehicle was not touched while others that were parked on the street got destroyed in a "smash and grab". Our room was updated and clean. No A/C in our room and it did get a bit uncomfortable but we found a small fan in the closet. We would happily stay here again.

  • 5/5 Alysen M. 1 year ago on Google
    Super close to pier 39. Parking is gated which is nice. You have to use your room key to get in the gate and in the elevators for it to work. The hotel was under a little bit of construction but overall it's in a great location and the rooms were nice and clean.

  • 4/5 Ryan C. 1 year ago on Google
    Avg room for price. Average hotel accommodations. No AC but by the wharf didn't need it much. Staff was friendly and hospitable. Great distance from the piers so easy to walk and enjoy the local sites. Free parking and secured too at night 🌉

  • 1/5 Lori 1 year ago on Google
    Beware - NO AC, what hotel has no air conditioning? They say it’s noted on their website - who looks for AC as an amenity, it’s a necessity especially in hot weather, it was 85 degrees and the sun baked the room til noon. The room was unbelievably hot, when I complained I was told to open the 1 tiny window that was ground level maybe 2 x 3 and to leave my door open- seriously? Every guest I asked said they also had no idea there was no AC but the hotel gotcha cause it’s too late to cancel and too expensive to find someplace last minute. I can’t imagine anyone staying there in the summer months. I also went back and checked their website and cannot find where they are telling you there is NO AC.

  • 5/5 Fran S. 1 year ago on Google
    The Staff was amazing, very accommodating and went out if their way to make our stay relaxing. There was 9 of us. The rooms were nice, area close to Wharf and everything we wanted to do, we could walk to from there. There is NO air conditioners but we didn't need one, there was a fan in each room if needed. I would recommend the Wharf's Inn and will be back if were going to the Bay. Our stay was the end of June.

  • 4/5 Jason W. 2 years ago on Google
    Great location and clean rooms. Rooms are small but they serve the purpose. The price is right and the property is very secure and has a gate around the property that is closed as night.. I would absolutely stay here again.

  • 1/5 Jenell P. 2 years ago on Google
    The location was great. The security was great. The bed was great. Now for the bad we were there in November we noticed the room was cold called 4 times first time they just said we would have to wait for the next day, then I asked for blankets which they did provide then I called again and asked for portable heaters which they had none. I was ready to buy one we called for the 4th time and asked to be moved they finally checked the boiler. It never was super warm. Will not ever come back.

  • 1/5 Juliana B. 2 years ago on Google
    This place is not a hotel. It is a motel. It is noisy, you can hear what others are doing/saying on the rooms beside yours, and the halls are dirty. The building needs serious maintenance as well. The rooms are clean, but the washroom floor is disgusting. Staff is friendly, except for one lady who was not responsive to my requests. Priceline should not be recommending this place at all.

  • 4/5 DeLisa D. 2 years ago on Google
    Friendly Staff. Outstanding location. So close to everything in walking distance. Loved the free, secured, gated parking. The room was nice and comfy. Hotel price per night was reasonable. Just didn't like listening to all the noise from the streets.


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