Featured Reviews


Frequently mentioned in reviews: Thai (13) restaurant (7) table (6) good (6)
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  • 1/5 Eve 2 years ago on Google
    Unappetizing bias. It's unfortunate this restaurant treats people of color differently. The restaurant was not even a quarter full, having dinner around 5 p.m., but we were denied for my kid and I, to sit at a table of four to be next to each other, so I can help cut her food. We were told we could only sit at a table for two, across from each other. Okay, so we sat where they put us, no problem. Yet, as we're having dinner, there was a white party of two, who were offered the table for four, followed by another white couple of two too, who got treated better, and were offered the table for four again. When I called it out to the waitress because she physically came to move my kid's chair to scoot her in, so she can sit someone else behind her, she said she was not racist and if we wanted to move now, in the middle of dinner. Then had the nerve to say it was because they were saving the tables for reservations. I was hurt that regardless of how well I dress, how hard I work at exposing my little girl to other cultures and foods, we can't get treated fairly, and I'm the one that has to be measured to not make a scene, and I won't, because my child is watching my reactions and learning from me. I tipped, not for the racist experience from the women that work here, but because as a woman of color, I don't want others to be treated the way we were, I live in the area and I can hold my head up high if I see them in the street again. The food was just not good enough to ever return anymore. This was not a one off here, but it's taught me now for sure, that they don't deserve my money ever again.
    13 people found this review helpful 👍

  • 5/5 Julia H. 2 years ago on Google
    Just go. Food: I’m not sure what they do to the spring rolls, but they are without a doubt the best spring rolls I’ve tasted. Crunchy, sweet and savory. Untraditionally served with lettuce, sprigs of mint and cilantro, and a delicious sauce I couldn’t help drizzling on the corn cakes. The greens and the vegetables cooked perfectly and not overdone. I recommend the Thai-phoon, a Thai iced tea cocktail with coconut milk that doesn’t taste very alcoholic. Service: Decent. Space: Trendy and spacious. The outside patio is unheated. The restaurant was only 20% full at 7:30, but filled out to about 50% by 8:30 pm.
    3 people found this review helpful 👍

  • 3/5 Luis T. 2 years ago on Google
    Based on the reservation availability we thought it would not fill up, and boy were we wrong. Staff seems short staffed especially to handle large groups that seemed to regularly fill the place up. Feedback we’d share with the staff is if there are more than a handful of 4 top tables open and we ask for one and are a party of 2, it’s because we like to eat and not have a crowded table. Unfortunately that’s what set the mood for us and set the stage for everything so ordered less than our typical serving sizes. Over all the food was decent, but not enough to bring us back after we layer on the service.
    3 people found this review helpful 👍

  • 5/5 Krista N. 2 years ago on Google
    literally nothing better on the planet than good thai food, and this was GREAT thai food!! the pad thai was everything you could ever want or need or hope for, and i would absolutely recommend it. they also have tons of incredible and unique cocktails, including the thai-phoon which was a spiked thai tea. i loved it here! the vibe inside is so cute, the service was fast, and the food was truly incredible and delicious. highly recommend!
    2 people found this review helpful 👍

  • 1/5 Gordon S. 9 months ago on Google
    I placed an order for pick up of the drunken noodles. It had barely any flavour and a chunk of something that I cannot identify as noodles or seafood.
    2 people found this review helpful 👍

  • 4/5 Brandon D. 2 years ago on Google
    The food was good and the Covid restrictions that were set felt reassuring. My only minor wish was that there would be a little more portion servings on the plate. I just felt like the plate was bigger than the actual size of the serving. The amount of shrimp was fine maybe a little more noodles would be my only suggestion. Overall it's a nice place to visit when in the city.
    1 person found this review helpful 👍

  • 4/5 Familia Ortiz R. 4 years ago on Google
    The amount of the food is really good in releation with price. We ordered 4 plates and drinks and it was less than 85 dlls. Thai tea is delicious. The duck was so great. The restaurant is quiet and the menu offers plenty options. Is near from civic center (SF). Our only suggestion is about service, we think they were focus in Serving instead of attending the tables. Basil is a fancy and clean place to eat with affordable prices.
    1 person found this review helpful 👍

  • 1/5 YOU C. 1 year ago on Google
    The 1 star is for the service not food. The food is great. But I have never experienced such terrible and rude waitress. The very first sentence when she came to our table after 20 minutes we have seated there is “Are you all ready to order?”. I then asked her “why we have to be all ready to order?”. She then said “ because if you guys are not all ready, I will have to come back again.” I was very shocked. Although I have never intended to ask her to come multiple rounds but isn’t it a pretty common thing that the server have to come to a multiple times to either take order, refill the drink or ask if there is anything else you guys like to order? This lady claimed she is the manager but I strongly doubt how she can get promoted. I really hope the owner of this restaurant can see this review and re-consider this!
    1 person found this review helpful 👍

  • 5/5 Daniel F. 1 year ago on Google
    An exceptional Thai dining experience in San Francisco! This restaurant offers the convenience of reservations, ensuring prompt seating upon arrival. While metered street parking might be challenging during peak hours, visiting during the evening proved hassle-free, with complimentary parking available. Upon entering, the restaurant had a few vacant tables, yet the ambiance remained vibrant and inviting. Our meal consisted of the following dishes: Pad Se-Ew - A personal favorite, the Pad Se-Ew here was truly outstanding! Bursting with flavor, it struck the perfect balance without being overly salty. I opted for pork, but any protein would pair well with this classic dish. Gaeng Gari - A must-have for me at any Thai eatery, their yellow curry was utterly delectable! Served with half a chicken, some bones may be present, so exercise caution while savoring the dish. I wholeheartedly recommend this establishment and eagerly anticipate my return!
    1 person found this review helpful 👍

  • 1/5 Maurizio C. 7 months ago on Google
    A very disappointing experience. The pad Thai was excessively sweet and it smelled not of fish but pork. There was no sour or spice to it. I sent it back asking for a vegetable curry coconut. Again only sweetness, no other flavor. The Thai cafe was also incredibly sweet and the coffee was very light. They had me pay for the returned Pad Thai. Both the cook and the owner shall know better. To avoid!
    1 person found this review helpful 👍

  • 4/5 Ingrid 4 months ago on Google
    Five stars for the seafood noodles, super umami broth (on the sweeter side) and lots of fresh seafood. Three stars for the crab fried rice. Very bland and too healthy (low oil) even for my taste!
    1 person found this review helpful 👍

  • 4/5 Sergio P. 2 years ago on Google
    Been coming to this place for almost 15 years. Friendly, yummy, and consistent. Good for a friends night out or a date. Great for family too. Recommend the duck curry, basil chicken, pineapple fried rice, pad Thai and ginger steak.

  • 5/5 JP F. 2 years ago on Google
    Best Thai flavors in SF for me -- other places may have more variety, but their dishes are always a near perfection of flavor... Great mojito too. //jp

  • 5/5 Sheenia J. 2 years ago on Google
    Friendly staff, great food & overall great experience, especially for my first time eating Thai food ☺️

  • 4/5 Chhavi B. 1 year ago on Google
    This place has good Thai food and reservations/tables can be available without much of wait time. Really liked their spring rolls - well made crispy rolls.

  • 5/5 Joy B. 1 year ago on Google
    This was hands down some of the BEST Thai food we have ever eaten. Our family of 9 (ages 4-18) likes to find unique restaurants to dine at while we’re on vacation. We stumbled upon Basil Thai and we all agreed that it was so unique, fresh and SO SO GOOD. The spicy basil chicken, fried chicken and green beans, and charcoal grilled hangar steak were some of our favorites. This place will NOT disappoint!

  • 5/5 Sa N. 1 year ago on Google
    Everything was really good. I loved the Panang curry.


Call (415) 552-8999 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Halal food
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Happy hour food
    • ✓️ Healthy options
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup

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