COMPLETELY messed up my order. Me and my girlfriend ordered a large triple bacon jack combo as well as a large jacks spicy chicken with cheese combo. Not only did my chicken burger come WITHOUT BUNS, my girlfriends burger patties are THREE inches in diameter, THAT IS NOT A LARGE. On top of that both of our sodas which we ordered without ice, came with full ice. We also did not get ANY of the sauces we ordered. I called several times without answer. Will not be ordering here again.

Meat was still red in the middle and the burger wasn't even the right order. Avoid this one on Telegraph.

We ordered the Ultimate Bacon Cheeseburger with Curly Fries, we got a regular cheeseburger and regular fries even though we were charged for the actual items. Unfortunately, didn’t realize it before making it home. Overall unsatisfying experience

This place is good. Just be careful with large orders and having missing items. Usually late at night there aren't enough employees so they might forget a few items. As long as you remind them you should be fine.

Food was great service was excellent especially considering the hour which is ultimately why I think the atmosphere was alarming its the the best neighborhood & it was 4am

Not bad all around experience. It can be a little wild outside here on telegraph as there is a lot going on but the food was still good. They also have unreal prices and the workers are great for handling everything they do. I honestly wouldn't recommend eating in but takeout is all good.

Wow we were in shock when we pulled up to order that they were not taking order at the drive thru, only doordash or uber eats orders. So we parked, mobile ordered, and then we are in the drive-thru to pick and they let some car in front of us order at the speaker. Wth! And its only 9:40pm. Smh, so not happy right now.

Dinning room was very dirty. I’m here at 3:30 and there only 2 other people eating in here. Bathroom is so discussing with a huge whole in the door that is covered with paper towels and the second restroom is closed. Food takes for ever even though I was the only one in the dinning room that had ordered. Definitely not the best jack in the box and at the end they made my food wrong 🤬

Employees speak very little English, Spanish only. After paying for my order I requested to use their restroom and the cashier denied my request. She claimed it was out of order but restrooms should be available for paying customers. After protest with the management he allowed me to use to one of the two restrooms there which happen to be the one with a out of order sign they had posted on the door. I used the room and appear to be working fine.

Food was great, not like your usual jack in the box.

It was better here for a while. But the aggressive beggars are back with a vengeance. If I owned this franchise, I would sue the State of California for letting people camp under the freeway two blocks away. That's the crazy town where the harassment is coming from. Had a women screaming at me and banging on my car today in the drive thru. AVOID THIS RESTAURANT.

Hadn't eaten here in a LONG time. Got a sourdough Jack combo. Went through the drive-through. Fries were lukewarm. The window attendant took them back. We waited a few minutes and received HOT, fresh out of the grease fries. They were SO good!

Well my son wanted some food from here so we went through the drive through. He wanted a number 22 (which is the sausage egg and cheese croissant sandwich) with no cheese. However as we left the drive through we noticed it had cheese so because I already spent the time and gas waiting through the drive through I decided to go in. First off I had to tell someone INSIDE their lobby to put their cigarette out because that stunk. It took a while for them to acknowledge me which their was like 3 separate people waiting to also be helped .once I told them they had a attitude and was all talking amongst each other in Spanish for at least 3 minutes (all while still ignoring the other people) then finally started cooking it, it took 10 more minutes of waiting 🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️

By far my worst Jack in the box experience. Let’s start by up selling, make sure they don’t give you a large combo because you asked for small and they didn’t confirm hearing you. I bisited on June 13 past midnight. Cashier was fighting w customer cuz she messed up the order. I received my drink with a bad/ wrong side lid and it poured all over the electronics in the center console of the car and half of the features dont work. Received the food bad while burger is wrapped in a destroyed paper. NO NAPKINS( someone please explain who wouldn’t need napkins?) asked for ranch, ketchup and mustard dressing, only found barbecue in the bad. Interior of the store is miserable. Out in the parking lot homeless people are all alonf drive thru begging and fighting, they don’t even care for security of staff and customers , Dear owener, based on reading previous reviews please copy paste the this text into the link you will be commenting soon. I am not going to do that

Open 24/7 and 365. Can't complain about that. Every now and then I must have a monster taco or the regular size. These are the best little strange Tacos ever. I order extra because I eat one before I get to end of the block. They have consistently tasted the same for decades! Love those tacos!!!

Food is what it should be... The staff is the only reason I'm leaving this. Every single interaction I've had with the workers who run this j in the b are so nice and a pressure to speak with.

everyone that was on staff at 4:50 AM December 10 2023 deserves a raise this food is smackin and service was great despite it being 4:50 AM

The smell coming from behind the counter was distinctively that of someone who hasn't showered or properly washed their clothes in a very very long time.. I actually felt a bit sick. But also, the guy just couldn't seem to understand what sparkling water or mineral water was. I tried to explain it to him, even named the "AHA" water and tried to point at it on the machine, but he just didn't get it. Together with him not understanding my inquiry about what time the dining room closed makes me think he either didn't understand English very well, or that he wasn't very competent. I had planned to just order a drink and sit and work on some stuff for a bit, but even if I did want to order food, I would absolutely not do it at this location; I can only imagine what is allowable due to the smell.

Meh... There was a lot of "extras" happening around this location as far as riff raff hanging around outside but the employees inside, other than the poor dude at the window, were partaking in plenty of extra horseplay themselves. Burgers were sloppy and the buns were hard.... A reflection on the people making them for sure.

I got my Thanksgiving meal there and the guy behind the counter had problems getting the order right and they had a sign advertising a meal they don't have any more.

Don't Door dash from here. They leave out tons of items, all sauces and just about anything they feel like. Basically a bunch of thieves

It was the longest wait it always is and it's been several times where I see ppl just sitting in the little office although I have had some nice ppl take orders is rather much they be rude and get my food timlytamd fresh and not old over cool fries

Lady at the drive thru very rude and rushing you to order.. don't do it find another jack in the box

Maybe this isn’t a complaint towards this specific branch but even when it’s fresh, the food just doesn’t taste good. In addition, my Oreo shake was not mixed up as well so it might as well have been a sundae.

🗣Fast food isn't what the Ads say they are. I was so disappointed when I got my spicy chicken meal with water. There was no dressing, chicken was dry almost choked, and no veggies. At least I used to be able to complain about how much lettuce was on my food. Nope not anymore. Didn't even have the tomatoes that was supposed to be on it. And you know the buildings are closed due to Covid, and I refused to go back around and get in line again. I'm done with Jacque in the Box!

I usually get the number 10, Jack spicy chicken its usually pretty good and has a bit more kick than other chicken sandwiches elsewhere. Prob my fav fast food chicken sandwich. This place usually pretty busy at night though waited in the drive thru maybe like 20-30 min one time.

I went there to order my food last night and my food was cold the fry's had black spots on it like they don't filter there oil like they should. It's jus taste nasty 🤢.

UPDATE. YOUR. HOURS. If you can’t pay well enough to keep the drive thru open 24 Hrs, DO NOT ADVERTISE YOU DO. Spent precious gas & time to be told they were only doing online orders, closing @ 3am. NOT THE WORKERS FAULT THEIR MANAGEMENT IS SLACKING. I got out of my car to tell ppl in line behind me that we were SOL. Save yourself the trouble and go up Telegraph to the other JIB if you’re a late nite custy

In regards to Jack in the Box, the experience that you encounter varies according to the moment. Meaning it depends on many factors such as day of week,time of day, events in the area (ex. First Fridays etc.) I visit this establishment late-nights so being the only establishment open 24 hours, it has a lot of customers who go to Jack in the Box when one gets hungry at 4 in the morning, and have a taste for a taco. Though the drive thru gets pretty full quickly,it usually dissipates slow but steadily until you realize you're at the pIck up window. The employees there are pretty cool 😎 down to earth 🌎 people 👍🏽🙏🏽

I was looking forward to a diet Dr pepper and curly fries in the dining room instead of having to figure out a way to get through the drive-thru. This usually means finding a friend with a car. I went, and I got the curly fries and the diet Dr pepper, but, instead of fish, there were only chicken strips. They were huge and more like claws or half moons, not strips. Chuckle. My friend that was with me was also frustrated with his meal. He said it was too dry. I like that restaurant, and I may go back. It isn't usually in my way, but we had old times there and I was hoping it would be good. Another chance is warranted, we'll see.

It's Jack in the box. If you love it you love it. I do wish they would bring back the monster tacos. My absolute favorite thing is ordering breakfast sandwiches at dinner time. Do yourself a favor and ask for a breakfast sandwich with lettuce and tomato. The people here are super nice and never once have I gotten an incorrect order.