1/5 Jasmine M. 1 year ago on Google
If
you
care
for
your
loved
one
medical
needs,
please
DO
NOT
send
them
to
Kentfield
Hospital-SF.
My
brother
who’s
a
quadriplegic
has
recently
had
a
trach
inserted
in
his
throat
to
assist
him
with
his
breathing,
and
the
staff
at
this
facility
has
been
neglecting
to
properly
care
for
him
since
his
admission
3
weeks
ago.
We
were
initially
told
that
Kentfield
hospital
staff
will
be
able
offer
my
brother
the
around
the
clock
care
he
needs
and
they
will
help
wing
him
off
the
trach
so
he
can
come
home.
Just
over
the
past
few
weeks,
my
brother
has
chocked
on
his
own
saliva
due
to
his
call
light
going
unanswered
for
up
to
20
minutes.
This
has
been
an
ongoing
occurrence.
My
brother
has
facetimed
me
all
hours
of
the
day
and
night
requesting
I
call
the
hospital
to
tell
the
medical
staff
he
needs
to
be
suctioned.
I’ve
placed
over
10
calls
to
the
hospital
main
line
just
to
have
staff
answer
my
brother
call
light
after
he’s
been
ignored
for
over
20
minutes.
My
family
has
complained
to
the
hospital
staff
numerous
times.
Management
suggested
we
move
him
to
a
room
directly
in
front
of
the
nurses
station
to
assure
his
call
light
doesn’t
go
unanswered.
Even
with
the
move
the
nurses
and
CNA
staff
still
ignore
his
call
light
for
assistance.
Even
worse
the
staff
are
starting
to
now
retaliate
and
blatantly
not
clean
him,
leave
him
in
feces
for
hours,
not
properly
bathe
him,
refuse
to
reposition
him,
and
ignore
his
needs
since
we
have
complained
to
management.
The
nurses
and
CNA’s
are
going
as
far
as
hiding
their
badges
with
their
names
when
they
walk
in
his
room.
So
if
they
don’t
do
their
jobs
he
won’t
know
who
to
report.
Our
family
has
communicated
that
we
are
scared
for
our
loved
one’s
life
and
still
NO
change.
At
this
facility
There’s
no
compassion,
there’s
no
one
being
held
responsible
for
the
lack
of
basic
care.
We’re
currently
being
ignored
by
management.
To
make
matters
worse
my
brother
went
code
blue
here
because
the
staff
didn’t
respond
to
his
call
light
to
suction
his
lungs
and
they
had
to
resuscitate
him,
and
place
him
on
a
ventilator
due
to
their
negligence.
Beware
this
facility
is
dangerous.
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