I was diagnosed with cancer, which can seem like the end of the world. I went to the emergency room to speed up the process. First I’d like to say the wonderful person in the ER (Kitty) was an angel. You meet a lot of great people at UCSF, and a lot of awful people at UCSF. The first surgeon was confused about who I was, but turned out to be a man of honor. Way later in the process I ended up with an awful surgeon. UCSF is a good place to go for health issues, just make sure you stop and breathe during the process. I did everything I was told to do to survive, but honestly I should have said no many times. So here’s my advice, it’s your body, and only you have to live with the decisions. You will be told so many things, by so many people that you’ll be lost. Stop, take as many deep breaths as you can, then ask yourself what is best for you. UCSF will offer you procedures without filling you in on what you’ll have to live with once they are done. Take the time at each step to review how the procedures will permanently affect you. Remember, not your loved ones, or UCSF end up dealing with the end results. So breathe, and know even though these will be some of the hardest decisions of your life, you must trust your thoughts more than everyone else. Wish I hadn’t been so afraid of dying, that I didn’t consider what I would have to live with. My heart goes out to you. Now start talking deep breaths, clear out all the outside noises, and make every choice from this moment on for you. Best wishes .P.S. don’t sign important release forms while in your surgery gown staring at the surgery doors. Trust me when I say, at that moment you don’t hear a word anyone is saying. That is one thing that UCSF does, that should be against the law. J McKenty

I was lied to by doctors there I was told by Dr. Hakimi "Even if I wanted to I cannot refer you dermatology cannot refer to infectous disease".That's a lie.And when a doctor Dr.Wei comes in and splits your hair apart looks says " I don't see anything" is she trying to insult my intellegence? What were dealing with is microscopic. I have lab findings of nematode in my gut and in my well water. Yet I was sent to a specialist whom did not even look at my labs. Went by my age and that I'm a female that that's when morgellons usually hits a person for some reason females at my age. Offers Risperdal or abilify without looking at my labs. I sent my case to a teaching hospital in Pakastani and they agree parasite. They deal with this stuff Dailey in other countries. My regular dermatologist whom refered me to ucsf is now trying to refer me to UC Davis infectous disease. It's sad because I had such high hopes for ucsf. My primary tried to get me to Stanford infectous disease but my insurance didn't cover it. I think morgellons is a serious disease. And if a person is going to be labeled with it than lab work should be done and lab work should be looked at. Not a dx by a person's sex and age. It's pt neglect and is the doctor working for a drug company or the pt? Apparently the drug company in this case. I am saddened deeply because I had high high hopes for ucsf.

UCSF is absolutely amazing! From my very first stay here to my very last brain surgery. All the staff are wonderful and very caring for their patient's. Dr. Edward Chang and his entire team saved my life. On July 12 I had an Anterior temporal lobectomy on my right side. I am today 42 days seizure free!!! I may have epilepsy, but it doesn't have me. If you have epilepsy, don't give up! Get a second opinion. Be seen at UCSF. I am beyond thankful for my wonderful Neurosurgeon Dr. Edward Chang. He is not only brilliant, but very caring as well. Keep up the amazing work UCSF!

Big Campus Lots Of Services. Many Bldgs. Dental Is Top Notch. 👍😁😎 Take The N-Judah 43 Masonic or 6 Parnassus.

I’ve only ever felt like a cog in a massive corporation. Patient care is always on the mind of practitioners BUT the system theyre tangled in destroys their ability to provide care.

Dr. Edward Chang, Dr. Ethan Winkler, Maryann Ward N. P and the rest of the surgery team were absolutely AMAZING. The UCSF hospital staff and the nursing staff on 6-Long are truly the best, thank you all for EVERYTHING

I was treated really bad at the front desk at ucsf today. I was told this hospital run by the patient’s nurse who make the rule of how many visitors can all coming? I can understand the hospital rule during Covid but the nurse dictates the number of visitors is unheard. I am trying to reason with these people because I am out of state and see if there’s exceptions can be made. But the staff appears to protects each other and did not care my concern. Instead of showing where to go because this is my first time there, they were talking behind my back “where is she going?” I understand that I am one out of millions and my concerns do not make a difference however I feel ucsf is a big hospital and it should respect family and patients. If this is the culture of ucsf than I really be concerned of my family treat st this hospital.

My husband & I went to the ER yesterday for what was a really scary, potentially life threatening event and I was so impressed with the staff at this facility. I worked in a hospital years ago and I can say with assurance that everyone we encountered was kind and helpful and patiently answered our questions. The doctors had excellent bedside manner and really went above and beyond to put our fears and concerns at ease. The Rad tech was awesome & so was everyone from security & registration. No one wants to be in the ER but the staff there is excellent. The facility was clean and the overall experience was about the best you can hope for in ER experience. I hope we never have to go back but if ever we do this is where we’ll go. We’re so grateful for the professionalism and courtesy that we were shown.

HORRIBLE PHONE SERVICE! CALL PEOPLE BACK! We're busy is not an excuse. I'm busy too... yet I have to waste my day on hold listening to same message repeat every 10 seconds... forever! Just received my procedure Excellent care. Definitely more than made up for the phone system issues. Thank u.

Visited the Emergency Department and everyone was very professional. They explained everything as they worked to provide me with the care needed. Great job.

I completed an internship here with mixed feelings. First of alls, I think the name of the hospital would be more appropriate by adding ‘haunted’ into the name to UCSF Haunted Hospital. Creepy vibes. The buildings been there since the 1800s so think about that for a second. I learned a lot from my internship, although before I thought hospitals were fun, it turned out they were the exact opposite. I would not be returning for a second internship or a full-time position.

The customer service are hypocrite to answer “nicely” then transfer you to the robot department. I won’t be surprised if one day someone will enter the facility and gun down everyone out of frustration.

Doctors and nurses are the best. Unfortunately established cancer patients cannot get treatments they need due to ongoing bed shortages. This has been an issue for more than 3 years. It’s not a Covid issue. Top rated hospital without enough beds to treat their very sick cancer patients. Shameful.

I had my appointment scheduled two month ahead. And I have booked my flight and my hotels. However they just changed my appointment last minute without getting my consent! I had to pay $1000 more for changing my flight!!!! This hospital is not for the patient!

Beautiful views! Great staff! Food isn't terrible!

Saved my life no complaints The pictures are views from 2 rooms

Was checked within few hour’s after this is a premier hospital in the world USA. Also ran into some dancers from the school on the corner from my appointment.

I underwent Bariatric surgery on June 9th. When I arrived the staff was top notch. They treated my husband and I with the respect that patients and their loved ones deserve. The surgeons were amazing as well as the nurses and the anesthesiologist. The staff made sure to keep my husband aware of everything I was going through and when I got out of surgery and placed in my room. They even made sure I had my own room so my husband could stay. They really went above and beyond to make our stay comfortable. I highly recommend UCSF for all medical needs and care

From the patient perspective, awful. They want to force my son to undergo painful surgery, ineffective treatment, (all proven) when a much simpler procedure is available, They won’t question Anthem because it’s not their policy. Guess what, my 9 year old son is worth re-examining your policy because YOUR health insurance is not up to date. Redefining Possible? That’s your motto? What a laugh. Please put your money where your mouth is or change your motto to “only if it makes us some money otherwise we will stick to the old ways” even if it hurts a child. Way to go UC.

Things go pretty well here. I'm usually not happy at all with the medical mainstream, but overall my husband and I are 80% happy with our experience here, especially where it matters most.

Great experience from receptionist to our dentist! The receptionist was really helpful with parking and making the appointment. Our dentist was really gentle and playful with my toddler son. She was encouraging and patient with him from examining his teeth, brushing, and finally xray.

Personnel were very helpful with information on were to get to a specific health unit in the B level area. The health agents were very calm, and professional with information about what was going to go on with the surgery. Everything went well and timely. Very good experience.

Dr. Sojung Yi was awesome and she is a great ER doctor that treated me for food poisoning, damn lechon. I was throwing up for several hours and Dr. Yi provided outstanding care to help me leave feeling much better. Her nurse, Amy was not bad either, also gave me some great information on what to do afterwards.

This is an unusual place. I spent around 12 hours here. Saw an unusually large amount of nurses and doctors compared to patients. Staff seem friendly but in a very strange distant way, as in they speak in a friendly matter, but consistently miss things that they shouldn't. For example my pregnant wife was made to wait over two hours for a delay in a dark room, alone, and was not offered any water or food for the duration of that time. When asked what the issue was they seemed surprised we existed. Would not be surprised if they pump valium through the air supply because every single individual in the building seemed blase about literally everything. Spoke with 10+ nurses and 3 doctors, all strangely absent normal human social behavior.