Google San Francisco - 345 Spear St image

Google San Francisco - 345 Spear St

Corporate office

👍👍 My wife and I definitely feel San Francisco is one of the greatest cities out there! It has so much to offer. So we made a Northern California summer road trip so we could let our children appreciate it as well. We were thinking of making a visit to the Google Mountain View campus but didn’t have e... People often mention phone, time, support, Francisco, issues,


Address

345 Spear St, San Francisco, CA 94105

Website

www.google.com

Contact

(415) 736-0000

Rating on Google Maps

4.60 (1.4K reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: phone (11) time (10) support (10) Francisco (6) issues (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Peter C. 3 years ago on Google
    My wife and I definitely feel San Francisco is one of the greatest cities out there! It has so much to offer. So we made a Northern California summer road trip so we could let our children appreciate it as well. We were thinking of making a visit to the Google Mountain View campus but didn’t have enough time in our road trip. Unfortunately, I did not realize that there is a Google San Francisco, otherwise I would have planned a visit to swing by. We were certainly in the area numerous times. But I’m thinking that in the panoramic photos, I’ve captured the area (or at least the spirit)! I definitely want to give HUGE accolades to the GOOGLE MAPS TEAM. As we were visiting San Francisco there were several times that Maps unexpectedly, and in real-time, re-routed us and helped us avoid a lot of traffic and made our experience that much better.
    16 people found this review helpful 👍

  • 2/5 Carl L. 7 months ago on Google
    Like, you've arrived! Now pull over on the side of the freeway bridge in downtown SF and jump 300 feet down to your concrete destination. You arrive dead on impact but you've technically arrived. Review is for the Google Maps app. Honestly you're better off with a bit of personal experience and a Thomas Bros guide. They are solid 90% of the time, 10% of the time they strand you somewhere, costing you big chunks of time. They assume traffic will be a cakewalk and *surprise* once again it's much worse than expexted, and it blows out your "promised" eta. Even simple mass transit rides are just mind blowingly complex for Google Maps. I do better just looking it up on the mass transit apps offered by each city, or looking it up old-fashioned Google-style and reading the web, which is like, why is this app even on my phone(?) status. For being only 90% accurate in a field I need it to be 99.9%, they get 2 stars for lacking competency on what seems to be promised. Enormous room for improvement. Doesn't seem like they do anything to improve user experience with the enormous amounts of data they collect on us.
    4 people found this review helpful 👍

  • 1/5 Phillip R. 9 months ago on Google
    Absolutely agree with other posts! They will not remove any of our one star reviews that have been left in the last 48 hours which violates their own policies of off topic. Not a customer. Google is allowing MY business to be defamed but of course Google itself is untouchable. And God forbid they have a phone or email you can call to explain your reasons why reviews need removed. !!! Absolutely hate google.
    4 people found this review helpful 👍

  • 1/5 YumYumOutlast 1 year ago on Google
    You guys had a great platform back in the day. But as for the past few years, all the content I’m seeing from my favorite creators has been sucking because they have to watch what they say on this platform. I’ve left YouTube and I don’t plan on returning until I hear a public announcement of a policy change. But who knows, maybe a better platform will come out in the next couple years that is more about free speech. You guys already know there are many many platforms in the early stages right now. And unless you change, you will just be another hollywood video or blockbuster.
    4 people found this review helpful 👍

  • 1/5 Randy P. 7 months ago on Google
    This is about Google maps was in San Diego and heading to Kingman Arizona & I didn't know the area so put in destination on Google maps and it sent me down every one lane back road it could find. A trip that should be 302 miles was 379 and instead of 5-1/2 hours it took 7 hours and 21 minutes Google owes me time and money they must be tied into the oil industry make you use more fuel
    4 people found this review helpful 👍

  • 5/5 Pavan Kumar G. 3 years ago on Google
    Good place and pleasant environment.. Loved and learned alot here.
    3 people found this review helpful 👍

  • 1/5 Nuno F. 7 months ago on Google
    Never thought that after buying a google pixel 7 which costs quite a bit, I would have an issue with google not being able to deliver the phone cover for months without no estimation of availability. Waited too much for google to sort it out and final result was phone fell on the floor, and got broken. First time and last time buying a google device. It seems google is more into the easy money of selling user data...
    3 people found this review helpful 👍

  • 5/5 Matty B. 6 months ago on Google
    The original Google San Francisco building, with two (Google-internal) cafes and coffee shops - the third floor one is also a tea shop. There’s a Music microkitchen with a stage and a piano, there are multiple balconies with views of the Bay Bridge. Lastly, there’s a secret Broom Closet up on the 7th floor. It’s a lovely office.
    2 people found this review helpful 👍

  • 5/5 Pamela B. 1 year ago on Google
    Magnificent! The views! The Googlers! The building! What was not to love? Every aspect was terrific! I became immediately awestruck and inspired! If you ever have the chance to visit with a Googler, this should be high on one's must-see places in all of San Francisco!
    2 people found this review helpful 👍

  • 5/5 Jim P. 2 years ago on Google
    I was using. The public garage. I truly know from the signs were not to park. I really could feel the lack of love for ones fellow man. Or was it about SAN FRANCISCO.? I was on my way to lunch. Point A. To point B. On the was way I had to walk the streets of S.F. or did I say thru the poop an everything else. What a mess. What a smell... the sidewalks an street were covered. This was not good. The only difference between this visit an last was the $100.00 plus ticket I got last time. I would post a picture, but it was bad...
    2 people found this review helpful 👍

  • 1/5 Liam E. 2 years ago on Google
    Signed up for google one account which is supposed to have premium support. after trying to log in to a new computer my phone can't receive the google code prompt for some reason so I am now locked out of all google services on my phone too on the said account my phone is on some perpetual loop of finishing signing in although I already enter correct password. Unable to get any support until I sign in. Any help from google here would be much appreciated.
    2 people found this review helpful 👍

  • 5/5 Dr. Shaunak D. 7 years ago on Google
    I visited this office last week to attend second day of #LGSummit16 .Beautiful place, nice ambience. I like the inside decoration. Googlers are very friendly.
    1 person found this review helpful 👍

  • 4/5 Wenyu L. 2 years ago on Google
    This is great place the view the night scene of the Oakland bridge, especially on the roof top. Unfortunately, it is not open due to pandemic.
    1 person found this review helpful 👍

  • 3/5 Luis Nunez (. 7 months ago on Google
    From 2008 up until this day, which being 2023. 15 years have gone and my experience has been below average. In the past, I've had many issues and only a few were ever resolved but in return they offered me Google Play credit. As if I would of been satisfied, bought/persuaded. Over the years, the updated policies, regulations, terms etc. The direction they were striving for, was a fail. Shutting down Google Play Music, Google+, Hangouts and others. Then there's the new features/apps. Whatever photos we captured they were automatically uploaded without our consent or knowledge to Google Maps. Violation of privacy? Breaching their own terms? That's up too you, the consumer to decide. Online customer representatives have been much helpful and I would like to thank those individuals, alone for the help. It's not easy to run a company, yet be a C.E.O of said company. Everyone sees this facade that being a C.EO. is all sugar and rainbows but it's not. I'm not defending the C.E.O neither. We choose with our wallets to support a brand/company, be mindful and keep that in mind. There's quite a lot that I want to say but it'll be long winded, just like this review. I wish that someone in Google whom is in charge of the Play Store, would or should try to reach out to anyone who recently left a review or flagged a game/app. I've been having issues with a certain "Game Developer" known as nWay. Sadly, flagging the app doesn't help at all. The choices they have pre selected when flagging an app, don't even include other objections. If someone who really wanted to show, that they do care, they would of done so by now. But it's only a pipe dream that will never come to fruition. I mean let's be honest, if it wasn't for us consumers would Google really be up there? Or would it just remained as a search engine. But who knows, since Google is just an extension of Alphabet Inc. Yes, I chose to be a local guide reviewer. I'm not on no one's payroll. My review is my thoughts and experiences. I didn't do this to be acknowledged, seek for validation, or to be recognized. I did it because the majority of people only say good things. They only post compliments, instead of an actual detailed review. If not, you end up having individuals who completely misunderstand the concept and meaning of one of our rights. "Freedom of Speech." That means that we have the freedom to vote, to have our voices heard of whom we pick and want to run our country. That's what it means. It doesn't mean you can say whatever you want, to whomever you want. By being incompetent and saying eff this company or whatever. Don't be stupid cause you'll be looking stupid. *Just a little side note and a quick lesson.* :)
    1 person found this review helpful 👍

  • 1/5 Dacey S. 1 year ago on Google
    I've been a big fan of Google since their inception but, as of the last couple years, I've been a paying subscriber to their cellphone plan (formerly project fi) and have found a stark contrast in the service provided. Its been so terrible in fact that I'm considering dropping the plan for the 3rd month in a row. Its bad enough that they've double-charged my account, almost refused to offer any grace while my home in Fairplay was under attack by the Caldor fire, but twice the support team has stated their inability to modify any automated processes (all payment processes are automated), but they've also managed to double my monthly bill on the "unlimited plus" plan, which is indeed unlimited, however the plus must be for the fees they charge for full-speed-unlimited data. The $120/mo for 2 people is a bogus price if you use a significant amount of your data. You're looking at $10/G to keep your data speed from slowing to a crawl! This is absurd and don't bother claiming financial hardship for ANY reason like their landing page says when you're late on a payment. "Contact us to request an extension" does NOT work, the customer service you'll receive (if any) is so absolutely horrendous you'd wish you were dealing with an automated process. Note: This is 1 of the 2 single-star reviews I've left of >16k. Sorry not sorry.
    1 person found this review helpful 👍

  • 3/5 William B. 1 year ago on Google
    Average phone with top of the line pricing. You know the Flash from comic books? Don't expect that speed using flash on your camera. You'll miss one hundred percent of the photos you try for with flash on. I could damn near hand draw the pic before the flash went off. Should have fixed the 6 before worrying about releasing a bad version of 7 also
    1 person found this review helpful 👍

  • 4/5 Wiki T. 4 months ago on Google
    Nice place , i had a good time there. But they don’t allow you in unless you have someone inside, i wish i could find someone there to take me in.

  • 1/5 Ben E. 1 year ago on Google
    Many of my legit reviews aren't posted because of Goog's spam filters. Disappointing. And 1 star because of their visitor policy

  • 5/5 Aigerim M. 1 year ago on Google
    Lovely place, I wish to work there one day!

  • 3/5 M J. 1 year ago on Google
    Convenient location. 2 stars off because the receptionist is consistently unhelpful, cranky, and condescending. His voice is grating. All he is capable of saying is "no." Basic questions that the other receptionists there will answer, he just says "no" and looks away.

  • 5/5 Onkar Chaudhari (श्री दत्त �. 2 years ago on Google
    Google campus at San Francisco is very nice and beautiful. There is a cloud of various google offices. The whole premises is green and well planned. There is a beautiful lake used by visitors for boating. The premises silence of traffic and other crowds. All google offices including silicon valley is managed by this office which is headquarter of Google.

  • 1/5 gleb 1 year ago on Google
    ❗Shitty support❗ Case 3-5048000032835. Why your employee close chat, ignored me. Too lazy to do your job? Ticket 0-3081000033158 still unsolved! It seems that you need to reform your vision of support department. Stop hiring amateurs

  • 3/5 Bryan B. 1 year ago on Google
    Security is solid here so be ready with Id and current vaccine status. The views from the lunch room area make it real easy to free your mind from whatever stress may be affecting you.

  • 1/5 Kirt R. 1 year ago on Google
    Google will only ship used phones as a replacement, even for dead on arrival phones. Goolge has no way of replacing a new phone, with broken hardware, with anything but a phone that has been returned because the previous customer had problems with it. Goolge's refurb department does not have the capacity to verify that hardware they ship out does not have memory issues or hard lockup issues. Google does not communicate why the used phone they ship you was returned to begin with. Google warranty support does not work internationally. If you travel for work, Google has no way of supporting their international customers with warranty issues. Google's support staff is very slow at trying to resolve issues. Calls can take multiple hours and they like to push resolutions off into the future. Google's warranty support department does not have management that can make exceptions to their policy of only shipping used phones, even when Google has shipped two broken devices in a row. Google Fi itself works very well, but their hardware support is the most frustrating this industry veteran has ever seen.

  • 5/5 Kristina S. 7 years ago on Google
    Amazing time at the Teampixel Meetup! Great location!

  • 5/5 Zaphyro A. 4 months ago on Google • 15 reviews
    I need details of the carhomes around.


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