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OSMEDICA

Doctor General practitioner Medical group

😠 I have an appointment for surgery on August 26 and they don't want to authorize me for the clinic where I do the studies. They sent me to another, 1 hour from the clinic. I have to start the whole process again. A shame 15 years ago trusting this social work. A pity ...... (and I already sent all m... People often mention social, para, work, obra, esta, mail, told, shame, time,


Address

Marcelo Torcuato de Alvear 871, C1058AAK Cdad. Autónoma de Buenos Aires, Argentina

Website

www.osmedica.com.ar

Contact

+54 800-999-5396

Rating on Google Maps

2.10 (200 reviews)

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Featured Reviews


Frequently mentioned in reviews: social (29) para (23) work (16) obra (14) esta (8) mail (7) told (7) shame (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 sergio s. 1 year ago on Google
    (Translated by Google) I have an appointment for surgery on August 26 and they don't want to authorize me for the clinic where I do the studies. They sent me to another, 1 hour from the clinic. I have to start the whole process again. A shame 15 years ago trusting this social work. A pity ...... (and I already sent all my papers to the mail) (Original) Tengo turno para cirugía el 26 de agosto y no me quieren autorizar para la clínica en qué me realice los estudios. me mandaron a otra, a 1 hora de la clínica. Tengo que iniciar todo el trámite de nuevo. Una vergüenza hace 15 años confiando en esta obra social. Una pena......(y ya mande todo mis papeles al mail)
    8 people found this review helpful 👍

  • 1/5 amorina s. 7 months ago on Google • 55 reviews
    A total shame!!! I don't recommend it at all. I called to make an appointment with my doctor and they told me that they no longer serve Osmedica. My husband has a date for 11/1/23 to have his eye surgery, when I did not receive a response from the eye center I called and they told me that Osmedica stopped treating him a week ago. From the Social Work they never notified which centers are no longer providing the benefit. It takes months for an authorization, when they do it three days after authorizing I find that no more attention is given. They burden the member, a shame, they play with people. I am already looking for another social work for the family. People I repeat, I DO NOT RECOMMEND IT AT ALL.!!!!
    5 people found this review helpful 👍

  • 1/5 Brenda D. 2 years ago on Google
    (Translated by Google) They send you to attend you for an emergency 40 km away is disgusting social work. Sometimes I pay privately cheaper than with this social work. I always end up in a hospital or paying privately for everything (Original) Te mandan a atenderte por una urgencia a 40 km es un asco de obra social. A veces pago particular más barato que con esta obra social. Siempre termino en un hospital o pagando particular todo
    7 people found this review helpful 👍

  • 1/5 Gisela Adriana D. 1 year ago on Google
    Es de lo PEOR QUE ME TOCO! Te tienen como bola sin manija, NI LOS MAIL FUNCIONAN PARA UNA SIMPLE AUTORIZACIÓN!!! Y YO PAGO PAGO NO PIDO GRATIS!!!! TE CORTAN EL TELÉFONO TE DERIVAN A UNA MAQUINA PERDIENDO TU TIEMPO. YA SE LEVANTÓ LA CUARENTENA TRANQUILAMENTE UNO PUEDE IR Y HACER LA AUTORIZACIÓN PERSONAL!
    6 people found this review helpful 👍

  • 5/5 Oreana O. 7 months ago on Google • 81 reviews
    I chose this social work because I am a monotributista but I don't know the steps to follow to register... can someone explain to me a little what I should do?
    1 person found this review helpful 👍

  • 1/5 Te cuento la p. 8 months ago on Google • 11 reviews
    If I could I would give ZERO stars, the worst of all! And the attention both by email and by phone is super bad, they treat you as well as the ortttt as if they don't live off the affiliates, as if they were doing you a poorly done favor, that's how they treat the affiliate. The virtual booklet is a LAUGHTER! They put places that they DO NOT serve!!! And if you are outside your area of ​​residence YOU DO NOT HAVE coverage anywhere, therefore you will end up at a public hospital because they do not cover you if you have an emergency or control.
    4 people found this review helpful 👍

  • 1/5 Pablo L. 1 year ago on Google
    (Translated by Google) Poor attention. It was the first time that I was going to use the service and I asked by email for help to access the app since I had an appointment to see me that same day and I needed the digital credential. Result; I sent emails to request help to access the app but the beneficiary service operator who assisted me stopped responding to emails when I asked for more specific information to pay the fee I owed, on top of that I had to pay as soon as possible to send them the payment receipt and superintendence solves the problem for me to enter the app. In the end I gave up and paid for the medical consultation privately. Obviously I couldn't get through on the phone. Although reading a little about the opinions of the medical staff, my complaint is mild. The truth is that I am angry about paying for a private consultation, since with a little more empathy and efficiency from the operator, I could have solved the problem. beyond that I went on time to ask for help, but the time gave me to solve it if there was cooperation from the person who attended me, thank you very much, I hope it helps to improve! Greetings. (Original) Deficiente atención. Era la primera vez que iba a usar el servicio y pedí por mail ayuda para ingresar a la app ya que tenía turno para atenderme ese mismo día y necesitaba la credencial digital. Resultado; mandé mails para solicitar ayuda para ingresar a la app pero la operadora de atención al beneficiario que me atendió dejo de responderme los mails cuando le solicité información más específica para pagar la cuota que debía, encima debía abonar lo antes posible para enviarles el comprobante de pago y superintendencia me resuelva el problema para ingresar a la app. Al final desistí y aboné la consulta médica de manera privada. Obviamente por teléfono no pude comunicarme. Si bien leyendo un poco las opiniones que hay de os medical mi queja es suave, La verdad me da bronca pagar una consulta privada siendo que con un poco mas de empatía y eficiencia de la operadora podía haberme resuelto el problema. mas allá que yo fui sobre la hora a pedir ayuda, pero el tiempo me daba para que me lo solucionen si había cooperación de parte de quien me atendió, muchas gracias, espero que sirva para mejorar! Saludos.
    4 people found this review helpful 👍

  • 1/5 Cooperativa M. 1 year ago on Google
    Si estás pensando afiliarte a OSMEDICA ,no lo hagas ,te vas a arrepentir . Es lo peor, hace un año y medio me tienen dando vuelta por una vasectomía, 2 pre quirúrgico me hice y ahora me dicen para diciembre ( estamos en abril) la excusa es que no es una urgencia, menos mal si no no la contaba,son una verdadera vergüenza, ya me estoy buscando otra obra social.y seguramente abajo van a responder que envíe un mail a ...... Para poder resolverlo. Ya me cansé se mandar mail y nunca solucionan nada, así que no se molesten en contestar solo para quedar bien.
    4 people found this review helpful 👍

  • 1/5 Olivera O. 1 year ago on Google
    (Translated by Google) They take away services from the member but they take it all away, as in this entire country, the mafias of unions and medical benefits do not provide anything to the worker, they only steal from my pocket to enrich themselves and you can die waiting for shifts or care services. We learn no more! (Original) Quitan servicios al afiliado pero ellos se la llevan toda ,como en todo este país las mafias de sindicatos y prestaciones médicas no brindan nada al trabajador solo roban de mi bolsillo para enriquecerse y te podes morir esperando turnos o servicios de atención. No aprendemos más!
    3 people found this review helpful 👍

  • 1/5 Rodrigo L. 2 years ago on Google
    (Translated by Google) Being an hiv positive patient, having had it for years, they do not want to cover the adrenal tomography with and without contrast + endovenous whas out technique and some hormonal studies when within the P.MO all studies are covered by the social projects!!!! They are taking care of badly I never had a problem I always advise people to use this ...... a pity that I have to initiate legal actions for abandonment of a sick person denying him the right to carry out the studies stating that I should pay them, when the PMO says that they are covered a pity (Original) Siendo paciente hiv positivo teniendola hace años no me quieren cubrir la tomografia suprarrenal con y sin contraste + tecnica whas out endovenoso y unos estudios hormonales cuando dentro del P.MO se encuentra todos estudios cubiertos por las obra sociales!!!! Estan atendiendo de malas jamas tuve un problema siemore aconseje a las personas a que usen esta......una lastima qie tenga aue iniciar acciones legales por abandono de persona enferma negandole el derecho a realizarse los estudios manifestando que devo pagarlos yo, cuando el PMO dice que estan cubierto una lastima
    3 people found this review helpful 👍

  • 5/5 Anabella S. 1 year ago on Google
    Muy conforme con la Obra Social. Realmente todo lo que es consulta con especialidad y estudios súper bien, yo me atiendo en CABA, siempre consegui turnos rápidos en los centros que ofrecen! Y siempre que he tenido alguna duda o autorización de algún estudio me han respondido de manera súper rápida por email y sacado todas mis dudas. Gracias.
    3 people found this review helpful 👍

  • 1/5 analia R. 9 months ago on Google
    Muy mala obra social. Atienden solo para afiliarte. No es recomendable. Malisima
    3 people found this review helpful 👍

  • 1/5 Elisa D. 6 months ago on Google • 3 reviews
    A DISASTER. Today I stopped by the office to sign out. And they don't let you. It's crazy stuff. I'm not using the OS. ALSO, THEY INCREASED A LOT. OF COURSE TO RECRUIT YOU IS SIMPLE. WITH THE ID AND READY. BUT WHEN YOU WANT TO GO. THEY DO NOT LET YOU. I DO NOT RECOMMEND IT AT ALL.
    2 people found this review helpful 👍

  • 5/5 Raquel F. 2 years ago on Google
    (Translated by Google) Good morning, I am monotributistas I joined without any problem. the issue is when it comes to getting shifts for any specialty. later, regarding the authorizations, he attends to the moment, in a pandemic I had to hospitalize my son. For now satisfied. (Original) Buenos días, yo soy monotributistas me afilie sin ningún problema. el tema es a la hora de conseguir turnos para cualquier especialidad. después con respecto a las autorizaciones atiende al momento, en pandemia me toco internar a mi hijo. Por ahora conforme.
    2 people found this review helpful 👍

  • 1/5 Lucia C. 1 year ago on Google
    (Translated by Google) I have my son with a meniscus injury, which prevents him from carrying out his activities 4 months ago, the treating doctor gave me the authorization for an astrocopy, only in January... if in January... they want to operate on him... a disaster truth leaves much to be desired social work are scoundrels with what it costs to pay! Horror . (Original) Tengo a mi hijo con una lesión de menisco, que le impide realizar sus actividades hace 4 meses, el médico tratante me dió la autorización para una astrocopia, recién en enero.. si en enero .. lo quieren operar ...un desastre la verdad deja mucho que desear la obra social son unos sinvergüenzas con lo que cuesta pagar ! De terror .
    2 people found this review helpful 👍

  • 1/5 Clau L. 4 months ago on Google • 5 reviews
    The card is never updated The naval hospital no longer serves pediatric wards and is still listed The Caballito medical center is a disaster, the wait is terrifying and the co-payments are expensive.
    1 person found this review helpful 👍

  • 1/5 Myriam B. 8 months ago on Google • 3 reviews
    For two or three months I have been calling almost every day to get an appointment for Endocrinology through PAMI, and they tell me that they don't have one for this month, so I should call in the next few days or next week to see if the agenda has been opened. for the following month. How can it be that by communicating regularly I can never get an appointment and never be lucky enough for the agenda to be open? It's the story of the good pipe! If you are not going to attend through PAMI, it is better to say so or not appear on the card. They are playing with the health of patients who, evidently, are clients of different levels depending on the Prepaid or Social Insurance they have. I hope this can change and this contribution serves to improve. I will raise the complaint to PAMI as well, obviously.
    1 person found this review helpful 👍

  • 2/5 Sebastián W. 10 months ago on Google
    No tienen tratamiento psicológico para niños discapacitados en la ciudad de Ezeiza ...🤷🏼‍♂️ Realmente es una complicación moverse a otros lugares más alejados de mi domicilio ,con un tratamiento semanal con 4 profesionales diferentes.... La realidad es que haría falta un lugar de atención en Ezeiza y de más profesionales y especialidades clínicas
    1 person found this review helpful 👍

  • 1/5 rodrigo i. 1 year ago on Google
    (Translated by Google) It's sad that they represent us doctors a place that works so badly. They don't answer phones, they don't answer emails. They force you to go in person. Some useless. (Original) Da pena que nos representen a los medicos un lugar que funciona tan mal. No responden telefonos, no responden mails. Te obligan a ir personalmente. Unos inoperantes.
    1 person found this review helpful 👍

  • 5/5 gonzaloelpro g. 11 months ago on Google
    Excelente atención. Por fin un lugar donde se prioriza al afiliado. Muchas gracias!
    1 person found this review helpful 👍

  • 1/5 Nadia N. 1 year ago on Google
    (Translated by Google) I understand the bureaucracy of requesting authorization for a drug or a study... But my daughter is 9 months old and to this day I could not make use of the benefit of the mother-infant plan, from the vitamins, the iron, the creams that I use because my baby has atopic skin and until today I have had two attacks with respiratory difficulty of $10,000.- it cannot be... it is a lack of respect for the user... I live in Guernica... the coverage reaches Lomas Chicos... the card is not updated with the pharmacies that have an agreement I called 15 pharmacies NO 2... 15 and none have an agreement... please... I have claims made over the phone... I end up buying the drug and denying it a lot (Original) Entiendo la burocracia de solicitar autorización para un medicamento o un estudio... Pero mi hija tiene 9 meses y al día de hoy no pude hacer uso del beneficio de plan materno infantil, desde las vitaminas, el hierro, las cremas uqqe uso porque mi bebé tiene piel atopica y hasta hoy dos ataques con dificultad respiratoria llevo gastados más de $10.000.- no puede ser... es una falta de respeto al usuario... vivo en guernica... la cobertura llega a lomas chicos... la cartilla no esta actualizada con las farmacias que tienen convenio Llame a 15 farmacias NO 2 ... 15 y ninguna tiene convenio.. por favor... tengo reclamos realizados por teléfonos... termino comprando el medicamento y renegando muchísimo
    1 person found this review helpful 👍

  • 1/5 Damian P. 1 year ago on Google
    (Translated by Google) A shame this social work at the Calchaquí clinic gave me a date for an inguinal hernia surgery now on October 24 and the social work rejected it telling me that they can only give me a date from January 1 of next year since I am without I have been working for two months because I am in danger of strangulation from the hernia, the truth is that it is a shame so much bureaucracy for a simple surgery (Original) Una vergüenza esta obra social en la clínica calchaquí me dieron fecha para una cirugía inguinal por hernia ora el 24 de octubre y la obra social me la rechazo diciéndome que ellos solo me pueden dar fecha apartir del 1 de enero del próximo año siendo que Stoy sin trabajar hace dos meses porque tengo peligro de estrangulamiento de la hernia la verdad una vergüenza tanta burocracia por una simple cirugía
    1 person found this review helpful 👍

  • 5/5 Alejandro W. 1 year ago on Google
    (Translated by Google) Excellent social work for monotributista, I require insulin and it was approved in 48 hours, as well as all the medication and supplies required, I attend Dr. Gerli's offices, punctual and very good professionals, highly recommended (Original) Excelente obra social para monotributista, requiero insulina y me fue aprobada en 48 horas, asi como toda la medicacion e insumos requeridos, me atiendo en consultorios dr Gerli, puntualidsd y muy buenos profesionales, altamente recomendables

  • 1/5 Gustavo A. 1 year ago on Google
    (Translated by Google) Good morning, my wife went to the social work to join, they asked her for the papers and she presented them, I also presented those of my disabled son and the secretary told me that they could not include it, we kept that, now we wanted to affiliate it to include health and It turns out that this social work discharged him when the secretary told us that they were not going to be able to affiliate him, they did not tell us that he should pay something because it was prepaid, they never told us, please, I want my son to be discharged because he needs treatment (Original) buen dia, mi señora fue a la obra social para afiliarse le pidieron los papeles y ella los presento tambien presento los de mi hijo discapacitado y la secretaria me dijo que no lo podian incluir nos quedamos con eso, ahora lo quisimos afiliar a incluir salud y sale que esta obra social le dio de alta cuando la secretaria nos dijo que no lo iban a poder afiliar,tampoco nos dijeron que deberia abonar algo porque era una pre paga,nunca nos dijeron,por favor quiero que le den de baja a mi hijo porque el necesita tratamiento

  • 1/5 Anahi I. 8 months ago on Google
    No te dan cartilla no sabes dónde ir 😡🤬😠

  • 1/5 Gabriela V. 1 year ago on Google
    (Translated by Google) It's embarrassing. One keeps calling and has no answer, goes in person and they mistreat you. It's a pity that we pay for services as deplorable as these and good hospitals like the public ones that don't charge you a peso treat you so well. (Original) Da vergüenza. Uno se la pasa llamando y no tiene respuesta, va presencialmente y te maltratan. Es una lástima que paguemos servicios tan deplorables como estos y buenos hospitales como los públicos que no te cobran un peso te atiendan tan bien.

  • 1/5 Miriam M. 1 year ago on Google
    (Translated by Google) I'm tired of calling, sending mail. We missed turns. To make matters worse, it is the first time that my husband is going to use social work, after so long. I can't believe no one answers, I'm going to contact the health superintendence. (Original) estoy cansada de llamar, mandar mail. perdimos los turnos. para colmo es la primera vez que mi marido va a usar la obra social, despues de tanto tiempo. no puedo creer que nadie responda, voy a comunicarme con la superintendencia de la salud.

  • 1/5 Diego R. 1 year ago on Google
    (Translated by Google) A real disaster call me to request a doctor at home xr muscular pains and throat they tell me from 6 to 8 o'clock that emergency they talk to me if I could move by my own means or bother the handsome ones to work for this lie of social work is It is the second time that I called and well, thank you for coming... (Original) Un verdadero desastre llme pra solicitr medico a domicilio xr dolres musculares y d garganta t dicen d 6 a 8 hs de q emergencia m hablan si yo m pudiera mover xr m propio medio ni los molestos a los guapitos a trabjn pra esta mentira d obra social esta es la segunda vez q llme y bien gracias q vinieron...

  • 1/5 Miguel Angel R. 3 months ago on Google • 2 reviews New
    Today I went to the Fátima de Pilar clinic to be attended to. I was greatly surprised when the receptionist told me that I do not have coverage and that they have not served Osmedica for more than a year. I called the published telephone numbers and they told me that they did receive the contract. To which I ask and how did I find out about said session, which they tell me, look at the page, they are a disaster, all the social work is the same, a shame.
    2 people found this review helpful 👍

  • 1/5 Luis C. 5 months ago on Google • 1 review
    It's terrible, they don't take care of you, they don't help the member, they have no urgency, in case you have to do an urgent procedure on a holiday!!! Do not give away your money every month and put your families in the hands of incompetents, thieves
    1 person found this review helpful 👍

  • 1/5 monica o. 3 months ago on Google • 2 reviews New
    Hello, I have been trying to contact the disability sector for quite some time and have not received any responses. Neither by email nor by call. I NEED TO BE ABLE TO COMMUNICATE WITH YOU! I've been waiting for more than a month to be discharged from coverage for my son's therapeutic center and I still haven't gotten any answers from you!!!
    1 person found this review helpful 👍

  • 1/5 Leonardo A. 8 months ago on Google • 1 review
    They treated me well but they didn't solve me, so I went or I wanted them to guide me with the issue of credentials, and they didn't solve me, I mean I don't have credentials, I mean if I have to go to a clinic I can't, I mean very bad On top of that, I joined recently, meaning I have to wait a year to change social work 🙆


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