The good thing about the store is that they have a very wide assortment of pieces, what you don't find in another branch you can find here. The bad thing is that the attitude of the saleswomen, executives or associates or whatever they are called in the firm, is not very good. because? because I went in to ask about the cloth they sell for cleaning and they told me they didn't have it. The ugly thing is that I went back to see the Lion King collection, the demonstrator reluctantly showed it to me; but when I said yes to the 1st piece his attitude changed completely and not only that. They did have flannel to clean, which by the way is great. Highly recommended. The area of ​​opportunity is whoever manages the store pays attention to these details, because the customer must be attended to, cared for and respected.

Pandora in general, has too many new charms for all types of occasions, I prefer to start putting together a bracelet to buy a classic bracelet and acquire the charms according to the occasion, the rings are of excellent quality, however the earrings and the brooches They are bad and can be broken, the staff in most stores is friendly, however in Plaza Satelite they are not friendly.

Ok

Terrible service, today I went to look for a charm that I saw in Yucatan on Merida Island to be exact and the employee of this Pandora, not knowing anything, rudely told me “was it Pandora?” Obviously the catalog in the USA as well as nationally can vary, but apparently their employees lack the world since those types of questions can be offensive, not for me as a customer who has visited different stores nationally and abroad but for your employees who make their lack of knowledge evident 🤔 prepare them well so that they provide better customer service. You're welcome 👎🏼😃

Excellent service and great knowledge of the different products, so the advice they give you is also Excellent.

Anniversary PANDORA Mundo E

Excellent attention and advice from Oliva. Good taste to put together unique pieces.

La mejor atención que puedas tener en una joyería así como la más actual línea de Charms, pulseras y Artículos de plata

Son muy amables y tienen buenos precios

An unpleasant experience. When requesting a piece identical to one that I had purchased in another boutique days ago, without having the SKU, I was denied its existence and it was not searched for despite having it on at that time. Likewise, when I bought a rose gold safety chain, after paying for it I only received my receipt, it was delivered to me without a bag and without the classic box in which the charms are delivered.

They took great care of me. They are very nice. I was very upset and I thought that was why they would treat me badly or not even pay attention to me, but on the contrary, excellent service!

Excellent service, I bought a gift and they advised me I felt very grateful for the attention I'm sure I will buy again Thank you