Featured Reviews


Frequently mentioned in reviews: hotel (13) service (11) staff (9) great (9) rooms (8) good (7) nice (6)
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  • 1/5 Sia M. 1 year ago on Google
    This hotel has clearly purchased or incentivized its reviews. As someone who has stayed in Marriot properties for the last decade continuously for multiple months at a time I can say without a doubt that the management of this hotel is by far the worst. In no particular order: a) AC broke b) Room service is not usable - the front desk forgets to tell the restaurant or the restaurant forgets to make it c) Lounge amenity are nearly all broken including coffee machine d) Breakfast is extremely lacking e) Sauna requires 2 hour warmup and multiple contact points with hotel staff to get there. f) Gym is a total of 5 machines.
    2 people found this review helpful 👍

  • 4/5 Evan M. 1 year ago on Google
    All of the staff are very friendly and hospitable, and the service and food at the onsite restaurant is great. However, the accommodations are definitely outdated. Furniture falling apart, stains on the carpet, uncomfortable beds, etc. If they can renovate the guest rooms they would get 5-stars. Location is convenient to the shopping malls nearby with plenty of good restaurant options. About 10 minutes from the airport.
    1 person found this review helpful 👍

  • 4/5 Dra L L. 1 year ago on Google
    One of the few hotels in Asuncion that came close to American standards over ten years ago. It still is a centerpiece for events and had a great Sunday brunch before the pandemic. Don’t know if that’s back up yet. It’s been years since we’ve stayed in a room but it was always 30 years ahead of the other options. Now there are more hotels, many boutique, to choose from but this one is a safe choice for closer to American standards.
    1 person found this review helpful 👍

  • 5/5 Jeroen Stoffels .. 1 year ago on Google
    I was here a number of night for work in September 2022 - nice stay, excellent service, comfortable rooms and good food. There are some shopping malls nearby but that's it in terms of sights.

  • 4/5 J. C. 2 months ago on Google New
    Very good stay overall. The location is great, the staff is universally superb, the rooftop pool is fantastic, and the breakfast and bar facilities were top notch. The level of upkeep in the guest rooms is an area where they could stand to devote some attention; for example, you can get faint whiffs of smoking having been allowed in the past, recessed lighting is hanging out of its recess, and grout lines in the shower haven't been cleaned for many moons. But the rooms are plenty spacious, bed was very comfortable and clean, and the air conditioning and wifi were highly reliable. I'd stay here again.

  • 4/5 Kilian P. 5 months ago on Google
    Great hotel to host a business event. The service is absolutely perfect, staff is helpful and always smiling. The meeting rooms are nice and spacious and at a very affordable price.

  • 5/5 Mirty L. 9 months ago on Google
    Great stay, nice accomodations, nicest people in customer service, delicious food for breakfast, lunch and dinner. I love having a nice gym and a pool on the terrace. Great shopping and restaurants area.

  • 1/5 Cecilia D. 10 months ago on Google
    For approximately 10 years, I've been on the hotel as a guest and also working at events with different organizations. I don't know what changed, they used to have an outstanding customer service. But yesterday, I spent 5 hours working in a space where I couldn't move (not the hotel fault) and was ignored by the waiters (this was frustrating and made my work much more difficult). The nature of my work requires me to speak every 30min, or even longer periods and the hotel staff ignored me completly, all i needed was just water, water that I did not get for those whole 5 hours. When I mentioned it later, the waiter told me in a very rude manner that "it was not my place to say anything" and more, in front of other people! I think a person like him doesn't belong in a place like that. I hope for the sake of the hotel, he moves out of customer service or get training on how to treat people. It was the first time in a decade that the Sheraton in Asuncion treated me in such a way. They used to have very friendly staff.

  • 5/5 Eduardo M. 9 months ago on Google
    I loved my experience at the hotel! Nice gym and pool, but what made me give the 5 stars review was the SERVICE, with highlight to Rosana, Carolina, Jessica and Danna! Thank you for making me feel home 🙏🏻

  • 4/5 Luis K. 1 year ago on Google
    Good hotel. 4 star. Friendo of mine stayed there and he was happy

  • 5/5 Nicholas S. 1 year ago on Google
    Beautiful hotel with an amazing location. The rooftop has amazing views and the service is top notch.

  • 5/5 Matt M. 1 year ago on Google
    Awesome hotel covieniently located next to a plethora of restaurants and retail shops. Top hotel in Asuncion. The bar staff at the rooftop pool are outstanding. Thank you for an amazing stay. Oh, and the rooms are clean and well serviced. Not to forget to mention how cool the breakfast staff are.

  • 3/5 Andrew E. 1 year ago on Google
    Clean, comfortable room. Very good location. Breakfast buffet is included. It was outstanding.

  • 5/5 Eduardo Maurizi (. 1 year ago on Google
    A little bit outdated, but clean and great service. I did an event in one of their meeting rooms with excellent service and cost effective. Overall great place to use as based in your business trip to Asuncion

  • 5/5 Astor D. 1 year ago on Google
    Really fancy, similar to the other ones in the US, really clean great service and food quality, 10/10 recommended if your visiting Paraguay and your looking for something fancy.

  • 4/5 Levy M. 2 years ago on Google
    Very nice place in an excellent location.great view from top floor bar and pool. The staff are very friendly and helpful. The rooms are very nice and clean, great view. Breakfast was very good.

  • 4/5 Pámela Boveda A. 2 years ago on Google
    Here I am going to talk about the breakfast, right bow that there ia the covid thing, it is not a buffet, but ia good anyway, the thing is i disnt like the menu, they had more things that uou could read in the menu, but the food itself was great and the stff was very kind! the proce to go just for breakfast is 85.000gs which is not very cheap but the quality is good


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