Featured Reviews


Frequently mentioned in reviews: hotel (14) room (9) staff (7) rooms (7) service (7)
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  • 1/5 Christiane M. 2 years ago on Google
    Most horrible hotel stay ever ! After a flight from Europe I arrived in Asuncion lacking sleep. But sleeping is impossible in this hotel. The music from their rooftop bar is extremely loud. The basses made the walls vibrate, and it never stopped. Well five o'clock they put the music down a little bit, and six oćlock it finally stopped, but I had to get up at 7.00 anyway to catch a bus. Either you have a hotel or a disco, both will not work. NEVER AGAIN !
    4 people found this review helpful 👍

  • 2/5 Gingerfilm L. 8 months ago on Google
    My stay at the hotel was more sobering than relaxing. The location of the hotel is very good and central. The staff is friendly, but partly incompetent. First, about the hotel. The corridors of the hotel are kept in stylish black, which does not make the hotel seem particularly friendly. My room was extremely noisy. You can hear every cough and the arrival of messages on the cell phone from the neighboring room. The frosted glass window to the toilet lacks necessary privacy. I tore my waist open at breakfast due to a piece of metal sticking out of the deco. I pointed this out to the staff. He knew nothing better than to photograph my bleeding injury, which unfortunately led to no consequence. The management showed themselves to be completely unprofessional in this case. All in all, the stay was rather disappointing.
    2 people found this review helpful 👍

  • 4/5 Chris 4 years ago on Google
    G: Modern hotel, nice rooms, great restaurant, nice neighborhood. Connections for North American plugs and USB. B: No coffee machine or microwave in room. Fridge is completely full of their paid products, no room for yours. Sink is modern but way too small, you'll spill water everywhere.
    1 person found this review helpful 👍

  • 3/5 Chris J. 4 years ago on Google
    Excellent service. I travel a lot for business reasons and the service is top. There is room for improvement of thr rooms. .
    1 person found this review helpful 👍

  • 3/5 Klaus S. 9 months ago on Google
    Sehr schönes Hotel, guter Service, passables Frühstück. Wir waren von Freitag auf Samstag dort und dies ist keine gute Idee. Die Parties der umliegenden Rooftop Bars waren bis zum frühen Morgen zu laut um zu schlafen.
    1 person found this review helpful 👍

  • 1/5 Nicholas S. 1 year ago on Google
    Nice looking hotel with a beautiful rooftop. But the restaurant service is absolutely atrocious. Nobody acknowledged us. We had to ask for a menu, and when we were ready to order, the waiter made his rounds to every table except ours (right in the middle). I felt like I was invisible. It's a shame that such a nice place can be ruined by such terrible service. This is a common theme at some of the higher end places here in Paraguay and it needs to stop.
    1 person found this review helpful 👍

  • 1/5 Eliza G. 1 year ago on Google
    Worst hotel I’ve ever stayed in. Way too expensive for the facilities/room. The big pool you see in photos was closed (looked permanent) and they told us to go to a small plunge pool right next to the bar. The bar also plays loud music well into the night which can be heard from the rooms. Awful breakfast, rude and unhelpful staff for the most part, lots of small things broken in the room
    1 person found this review helpful 👍

  • 3/5 Cecilia F. 1 year ago on Google
    Rooms clean and comfortable beds. Bed sheets and duvet clean and cotton made. Excellent shower. Good toiletry and towels. The music on Friday and Saturday was all night long and loud. Very disturbing 😕
    1 person found this review helpful 👍

  • 4/5 vladimir l. 1 year ago on Google
    rooms are pretty but when there’s a party on the roof, don’t plan on sleeping. the breakfast is either on the rooftop or downstairs, in a room with no windows.
    1 person found this review helpful 👍

  • 4/5 marcello a. 4 months ago on Google
    It is difficult to compare Root Top with other hotels because it is old and poorly maintained. The entrance is a staircase, so it may be difficult for the elderly. The lighting in the hallway is very dark. Corner rooms have a good sense of openness. Front desk English is good.

  • 5/5 Ralph C. P. 4 months ago on Google
    This hotel is mad nice. I was only there a very short time but its location, staff, and views from the pool was mighty. The included breakfast was good. There's a green detox drink. Get that! And they customized my dinner! It's about a 5-10 minute walk to the bar and restaurant area. That too was kool. I highly recommend staying here. I know I will when I visit again!

  • 4/5 Ami R. 1 year ago on Google
    The rooms are nice but you hear the noise from the street. Also you have to pay for the water in the rooms and I had a old rotten banana in my refrigerator what was not cleaned the whole 3 nights. Also English was a problem.

  • 5/5 Carlitos G. 5 years ago on Google
    Great place! Super friendly staff! And also location is superb!

  • 5/5 Franck D. 4 years ago on Google
    Fast wifi (200 Mbps symmetrical), quiet and decently dark room

  • 5/5 Hebert A. 2 years ago on Google
    Amazing staff thanks to Alberto who helped us a lot.

  • 5/5 Juan H. 2 years ago on Google
    Good service and great salad offerings at the restaurant.

  • 5/5 Esteban M. 5 years ago on Google
    Perfect ubication, stunning hotel, the colors and the design creates a charming environment where you just want to relax. Pretty close to two important shopping malls, banks, cafeterías, bars and just a few blocks away from Avda. Mariscal López.

  • 5/5 Mahbod B. 4 years ago on Google
    Very beautiful hotel with amazing staff and great service. We stayed here for 5 days last year and could not be happier with their service. The breakfast was of one of the best selections we had. Thank you!


Call +595 21 608 855 Open on Google Maps

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