3/5 Richard R. 8 months ago on Google
The
good
-
Madonna
Inn
is
decorated
over
the
top
gaudy.
One
really
needs
to
experience
such
in
person.
Probably
not
to
everyone's
taste
but
fun
for
a
change
of
pace.
Old
Mill
Room
-
working
water
wheel,
spacious
for
a
non-suite
room,
generally
appeared
clean,
newer
(vinyl)
windows,
newer
heater/AC
unit,
heated
toilet
seat
bidet,
plenty
of
towels,
good
hot
water
availability.
Hotel
property
gardens
well
maintained.
The
cleaning
and
restaurant
staff
-
pleasant
and
helpful.
The
OK
-
Old
Mill
Room
-->
The
power
outlets
-
Except
for
the
bathroom,
all
the
accessible
outlets
in
the
room
are
very
worn,
plugs,
chargers
fall
out.
Musty
smell
in
the
room
Shower
-
three
secured
to
wall
bulk
bottles
"shampoo",
"conditioner",
and
"body
soap".
I
suspect
that
all
three
bottles
have
exactly
the
same
contents...whether
or
not
this
was
intended
or
just
a
lazy
refill
..unknown.
The
mattress
-
wow...felt
very
worn
out..saggy,
and
mediocre
comfort.
The
not
good-->
The
desk
staff
encountered
during
my
visit
-
Indifferent
and
aloof
staff
person
attitude
at
check-in.
Unwilling
or
unable
to
address
basic
check
in
questions.
Just
one
data
point,
but
not
a
good
first
impression.
Unfortunately
...Checkout
no
different
-
desk
person
failed
to
inquire
if
stay
was
OK,
etc...
I
provided
the
staff
person
time
and
opportunity
to
ask,
but
nothing.
Summary
-
fun
to
try
out
once.
Hope
management
addresses
first
and
last
impressions
desk
staff
leaves.