Attention Petco. Regarding your dart frog setup. Too young, too small, too dry, too hot, too deep misting needed not drowning pools, to dirty cover that soil with leaf litter and clean that water. Dart frogs need more than flies out of a bottle, they need supplements such as calcium and D3 dusted on all their food.

Most items were not marked or signed with price... I refuse to have to track employees down or take item to the register for price check... Guess they don't want my $$$.

Petco is the #1 place to go! I have been to the store now a couple of times and I want to shout out Amanda she is not only very knowledgeable but she has showed me how to save so much money using various ways to get your pet the best bang for your buck!

Petco in Santa Maria needs to hire more employees. Last time I visited the store the cashier was also directing customers where to find the merchandise, while handling the register. He was the only employee on the floor. I know that because I asked him. I felt bad for him. It is way too much pressure. Speaking of merchandise, it was in carts all over the store waiting for someone to restock the shelves.

Jose is amazing! He spent time helping me and my pup. My fur baby is too young to be put on the ground outside our house so I had to carry her around the store, and Jose was so helpful going through products for me and carrying them over to a safe counter for me and my pup to use. He was so nice the whole time as I tried different products to see what would work for my pup. He also efficiently handled helping me while taking care of the check out line. I'm so impressed! I'll definitely be coming back to this store for future pet needs. Thanks Jose!!

The two gentlemen that work in the fish department are extremely knowledgeable. I definitely will be going back and using their fish department from now on with my new aquarium. There advice is excellent everytime I go in. Always polite and friendly.

Had a semi awkward experience with one of the cashiers. Not sure if it was just his personality and trying to be conversational but I got really offended by one of his comments which stereotyped my dog due to her breed ie biting ppl and I should be careful she doesn’t become aggressive. All because I told him not to pet my dog for training purposes. I found it to be a roll of the dice with some of the employees at this location lately. Overall the selection is small and some of the items are overpriced. Use to love this store and it’s employees but I don’t need that negativity. Plus pet-smart has a larger selection of items and I’m always treated with respect.

Prices are insane. SoPhresh litter now costs 45% more than it did a year ago, which is what seems to have happened for most Petco products this year. Who pays $65 for a bag of kitty litter?!?! That’s not inflation (which is 8.5% for 2022), that’s price gouging. Petco you should be ashamed of yourselves. No one enjoys shopping there anymore because we all know we’re getting completely ripped off. I’ve had it, you lost a loyal customer for over 10 years now.

Previously, I gave this a 5 star for grooming with Ms. Tanna, she has moved, and I called to get in they told me booked out till March, and they are so short staffed was the reason. So basically I have to find somewhere else to go! So disappointing 😞

I dropped off my dog Roy a few minutes early for his 12:15 appointment. The grooming department was there and eager to take Roy to the back until it was his turn to go. I want to tell you that Roy loves being there at the groomer. Next to being home with the family, it is his favorite place. I reviewed his services with the groomer and off he went. When I picked him up he was clean, shiny and smelled amazing,. They always do a great job with him and that is why we will continue to bring him back time and time again.

Was so disappointed to see our groomer of 10 years, Jennifer ,no longer there, due to one New manager coming aboard. If she was a few minutes late, her clients did not mind because they understand the woes of being a single mother. You lost an extremely valuable employee as well as all her loyal customers that have followed her. Not good business practice Petco.

Had my pup groomed today. Just was the groomer and fantastic! He was personable, friendly and did a fantastic job!

I made a grooming appointment for my Maltipoo here with Tess. He was long overdue for a grooming, very grown out and she made him perfect again. Great customer service, did exactly what I wanted and he looks happy! Thank you.

When I arrived there were no carts available to shop with even though there weren’t many customers in the store. The store smelled bad like dirty pet enclosures. It was hard to navigate the aisles with my toddler (even though we didn’t have a cart) because there was so much stock waiting to be put away. They did have the pet food I was looking for. Cashiers weren’t knowledgeable, helpful, or friendly. Overall an unpleasant shopping experience. I won’t be returning.

Our visit was for grandsons birthday. They offer convenient package deals (food & arcade) for such events. Excellent idea & great value. The place was clean & the food was good. Salad bar had plenty of options. Everyone thoroughly enjoyed themselves!

I usually go to the Petco in Santa Barbara, but I prefer this location. The staff is friendly and helpful. The store is organized and items are easy to find. I have not tried their grooming services yet, but I would definitely bring my dog there.

PETCO GROOMING was outstanding. Morgan groomed my Husky- Malamute, Bella. It is challenging and she did wonders for my dog's coat and undercoat. So happy I tried PETCO GROOMING and had MORGAN help my dog. Awesome experience!!!

Well today was my first time going back into this specific Petco since August. I called the store and spoke with Amanda the manger,, I wanted to make sure they actually had what I needed, because I've been told by different workers before that something was in and I'd drive in 10 mins later to find out never ad it. Honestly wonder what happened, I hope this continues as it is. So far

The cashiers have always been kind and have a great customer service style.

DONT TAKE ADVICE FROM THEM! Emergency pet hospital bills > $1200. SERIOUS BURNS, POSSIBLE BLINDNESS IN EYE: CORNEA ULCERARIONS, LIVER DAMAGE, LUNG DAMAGE SIMBA could have died: my daughter's new 3-week old kitten-being registered as a a service animal who brought home fleas from a friend's litter. Jose in Santa Maria PETCO store said to my daughter, quote "you have to give it a bath. peppermint oil is your best friend!" Seriously, she didn't even ask him. She was just trying to check out with the box flea medicine from the shelf. "You can buy it from Target or the dollar store", he said. Daughter had been talking to Yanit the PETCO manager who called us later and stuck up for Jose and tried to say it was a problem that she didn't dilute it-really? Vet hospital Pet doctor said "THERE IS NO SAFE AMOUNT IF PEPPERMINT OIL THAT IS SAFE FOR CATS". SYMPTOMS TYPICAL:. PETCO management didn't call back for a whole week. NO ONE AT PETCO ACCEPTED REAPONSIBILITY for GIVING UNQUALIFIED MEDICAL ADVICE. A: Problem List: 1. peppermint oil exposure - Ataxia, tremors - mentally dull - Corneal ulcerations - concern for oral mucosal ulcerations - erythematous skin with concern for drying/sloughing - extremely painful 2. Mild ALT elevation - r/o secondary to oil exposure, hepatitis, other toxin, infection, other- resolved today

Fantastic experience! Went shopping for a kitty collar and found just the right one for my moms cat 🐱 she’s very happy and the cashier was delightful! Thank you and Merry Christmas! 🎄

My baby got his vaccines here and they were so nice and patient! The staff is also super helpful and nice. Some things are pricy but overall they have good products and decent prices

Good staffing is hard to come by these days, I hope they get some good staff soon.

KRISTINA the manager was great. Gave me a on-line price on my leash!! Not in the store. Customer service USE TO BE GREAT, bit started to really slide. I talked with KRISTINA about the lack of customer care service. SHE WAS VERY RECEPTIVE. She said she would look into it.

I wish I can give more stars I wish I can give more thanks but all I can say is Tess the Petco stylus is an amazing person and a great stylist and groomer Tess is very very kind very patient very respectful not only to myself to my dog shadow test takes pride with her job and care of animals I truly believe she takes time and loves animals because I know because her work proves it Tess he went far and beyond today with shadow thank you so much I will always make the trip down to Santa Maria for Shadows to have her grooming needs taken care of by you thank you so very much

Great service. And my pup looks great and is very happy

Love going here. Jose is the most wonderful employee; so helpful, kind and happy! JC is also great! I wish I had workers like this at my place of employment. These gentlemen are the best!!