1/5 Saajan B. 9 months ago on Google • 28 reviews
I
regret
to
share
my
recent
experience
at
LOVE
in
Polanco,
which
was
marred
by
blatant
discrimination
and
an
unjust
denial
of
entry
despite
having
a
valid
reservation.
It
deeply
saddens
me
to
report
that
my
family
and
I
were
subjected
to
discriminatory
tactics
by
the
bouncer,
an
experience
that
has
left
a
lasting
negative
impression.
Upon
arrival,
we
presented
our
reservation
confirmation,
fully
expecting
a
smooth
and
enjoyable
evening.
However,
to
our
shock
and
dismay,
we
were
denied
entry
without
any
reasonable
explanation
or
justification.
This
incident
left
us
feeling
disrespected,
humiliated,
and
excluded.
After
this
unfortunate
encounter,
I
took
the
time
to
read
through
numerous
reviews
from
other
guests
who
have
shared
similar
experiences.
It
became
apparent
that
our
encounter
was
not
an
isolated
incident
but
rather
a
recurring
pattern
of
discriminatory
behavior
employed
by
the
bouncer
at
LOVE
in
Polanco.
This
realization
further
underscores
the
severity
and
concern
surrounding
the
establishment's
policies
and
practices.
In
light
of
our
distressing
encounter
and
the
consistent
reports
of
discrimination
from
various
guests,
we
feel
compelled
to
voice
our
experience
loudly
across
online
platforms.
It
is
crucial
to
shed
light
on
such
issues
and
raise
awareness
among
potential
patrons
who
may
unknowingly
support
establishments
that
promote
discrimination.
It
is
my
hope
that
by
sharing
our
experience,
we
can
contribute
to
fostering
a
more
inclusive
and
welcoming
environment
not
only
at
LOVE
in
Polanco
but
also
in
the
broader
hospitality
industry.
Discrimination
should
have
no
place
in
any
establishment,
and
it
is
our
responsibility
as
consumers
to
hold
businesses
accountable
for
their
actions.
I
sincerely
urge
LOVE
in
Polanco
to
take
immediate
and
meaningful
action
to
address
these
allegations
of
discrimination.
An
organization
that
prides
itself
on
providing
exceptional
service
and
experiences
should
demonstrate
a
zero-tolerance
policy
towards
discrimination
and
actively
work
towards
creating
an
inclusive
atmosphere
for
all
patrons.
While
our
personal
experience
at
LOVE
in
Polanco
was
disheartening,
I
remain
optimistic
that
our
collective
efforts
can
bring
about
positive
change
and
promote
equality
within
the
hospitality
industry.
10 people found this review helpful 👍