High end class shops Bvlgary, Tiffany, Prada and many others. Police force was on the main entrance, a lot of shoppers in this mall, Covid regulations followed accordingly (hand sanitizer and body temperature). Things are not cheap but you’ll feel a rich environment.

It is too big and has too much stuff since it has 3 floors. In the gourmet part, it has wines, liquors, beers, coffee, tea, non-alcoholic beverages, food, snacks and candy. There is also the electronics section which consists of televisions, cell phones, cameras, computers, tablets, musical instruments and video games. Another home section consists of things to decorate your home such as appliances, furniture, kitchen, mattresses, table/bar, bathroom, pets, decorative items, luggage and exercise equipment. There is also a beauty site where you can find facial care, makeup, perfumes, hair care, body care for women and men. There are watches and jewelry, and clothing. A lot of brands like Boss, Burberry, Chanel, Coach, Dolce & Gabbana, Fendi, Gucci, Hugo Boss, Jimmy Choo, Louis Vuitton, Prada, Versace and much more. And not only that it also has plenty of restaurants if you get hungry after walking a lot. I highly recommend this.

You have all the high end designers here from Louis Vuitton to Hermes to Dior etc… they take proper measures for COVID when you enter with temperatures and hand sanitizer. You can shop till you drop here

This mall is pretty (absolutely). This is too fancy and classy. The clothes stores are amazing, basically there are different kinds. Finally, the food square and the restrooms are nice!. The quality of food is the best.

The antibacterial dispensers never work.. or maybe need a refill. I love that the parking slots have an empty slot between each. You can find almost everything you are looking for.

Nice place to shop and grab something to eat. High end shopping

Excellent establishment with an exceptional culinary department with a gourmet cutlery section, I found a great vegetable base protein powder. Unfortunately I can't afford it now ! Possibly in the Future

Going to CDMX was an overall positive experience and "El Palacio" was no exception. We'll start with the positive first and I'll give an overall idea of the experience. Here in the U.S., we have malls with multiple independent stores, whereas this is a store with multiple branded "boutiques" within the same store - think luxury boutiques/Best Buy/high-end patisserie and bars, all under one roof. After an hour and a half in the store, we ended up buying a couple pieces and then proceeded to their rooftop bar for a glass of wine before our dinner. Now on to the not-so-good...going to a foreign country to be followed around a store, by MULTIPLE staff members is not so fun. I will let the reader of this review make your own assessment as to why that might be. At first, I thought I was seeing things and then when I saw a person from a section I visited 20 minutes before conspicuously watching me was a bit unnerving. Then, when I saw other staff peeking around corners and asking "do you need assistance?", it became a little crazy. I was over the whole experience at that point and I wanted to pay so I could leave. I live in greater Houston, so everything available at this store, I could get at home. Definitely, no need to go back when I visit again.

The most beautiful and elegant Palacio de Hierro I have ever entered 🥰🤩💕💕 Here you can find many luxury brands, it's located in an excellent area of ​​Mexico City

Alfredo and Manuel Garcia from concierge helped me a lot about finding the item that I need, they are so patient and so enthusiastic about my selections. Give them 5 star+ and my respect!

You used to find great pieces and great service...now the pandemic took away everything

One of the best department stores in the world! This place has it all. I love the food hall area and have a great selection of places to eat. Many designer brands under one house and it is a lovely place to spend an afternoon/evening.

Beautiful and large high end department store with top brands. Very clean and spacious, friendly staff and great selection. Better than the luxury department stores in Montreal!

It's one of the biggest palacio stores I entered in mexico The ground floor have all the luxurious brands like fendi, burberry, Louis vitton ,dior,cartier, rolex In the secibd floor the store itself starts and there is sale in most of the sections not like the ground floor Also the first floor they have Starbucks and pop corn selling point beside the kids games area which was huge

Great shopping! Great food court! I found lots of great cloths for my daughter. I got to eat cinco jotas with pan con tomate. Good pizza and sushi. Even great churros.

Mexico City shows that it is as posh as any major city in the world with another Hiero Mall. From imported cheeses to a Macallan store with a sommelier to assist... all the brand name marcas one can ask for... bring your wallet.

Great shopping mall for all brands. Almost has all top brands

We purchased carpeting from them and then walked around. The department store is well designed and beautiful. Stopped at the tapas bar which had a great selection of finger food. Enjoyed a beer.

It’s Mid. Pretty plaza inside. It’s nice to look at and makes a beautiful scenery but it’s just that. The mall is BORING. It doesn’t give you an urge to shop. The stores don’t have much in them and there is literally no one there. Just another boring “luxury” mall. If it’s your thing then it’s yours … if not, try Antara for sure.

This is a branded and expensive mall for rich people. Love the christmas decoration they have inside.

Bought a perfect pair of Christian Louboutins. Excellent service!

If you want to go to a place full of pompous people who think they’re god’s gift to earth. This place fancies itself Mexico’s Rodeo Drive, in a box. But their shops are half filled, relatively, and only stock the basics. They’ll list one marquee item, just to convince you it’s “luxury”. Meanwhile, they’ll sell you something you could pick up at a Best Buy, Ceconomy, Elkjøp, Argos, etc in the budget, last season bin for a 50–100% markup. Sure, whatever, typical low class make-you-feel-like-trash-so-you-think-we’re-high-class shenanigans. It would all be fine if their service actually matched. Except it’s worse than Liverpool, with half the selection. Do yourself a favor and avoid this place, just use Amazon. For all their evil corporatocracy, at least the prices are better and they offer good service.

Really nice plaza will many stores and restaurants.

The department store more at hand in Polanco (huge,) it has all to offer including 3 good restaurants in the ground level and some others inside in the second floor.Almost any good quality brand in clothes you're looking for...is there...Parfums oh lala...

Great mall. Reminds me of Lennox (ATL), North Park (Dallas) and K of P (PA); but even more upscale and Euro stores. Unique design also and Dom Perignon kiosk (and Glenfiddich) on the ground floor

Nice place to pass by and check out the latest fancy merchandise. Although everything is kinda expensive surely you'd find something among they sell that'd suit your taste. It has a good parking lot and the ticket isn't that bad. About the culinary experience, there's a quality number of restaurants to satisfy u.

They offer promotions and don’t follow them, truly bad service from El Huerto

We forgot our credit card and were told to go upstairs and get a day pass, that it would be quick. It took over 1 hr. Hope you guys know that that was 1 less hr of shopping done due to your inefficiency....

Best Luxury shopping, it has all high end brands next to each other. I adore this place: Hermes, Dior, LV, YSL, Dolce, Gucci It is safe

Nice mall but not for the everyday person. There's not many stores for the average earning person. It has very upscale expensive stores that make it a waste of time for person earning less than 150,000 dollar to go shopping. The food court is pretty good though.

The flagship store of the chain is a huge five story building and one of the largest department stores I have visited. A former mall this Palacio de Hierro absorved the whole mall and made it one store with all the brands you can need from top luxury brands to electronics. It also has a few higg end restaurants attached to it. Due to its location it is the place to go if you fancy some shopping, you will find EVERYTHING.

Great place, food is delicious, worth every penny. 4 out of 5 mainly because the parking lot is a bit expensive, but the services are great.

One of the nicest department stores in the city, it has almost everything you can think of and the ambiance is sophisticated.

Best department store we’ve seen so far in CDMX - great selection, top brands for things like baby care which can be hard to find, awesome restaurant/food court setup with good food and outdoor/indoor seating.