The treatment from the sales team is very good until you buy a machine. Later they forget that you are a customer. I personally had a problem with a mill that was delivered 2 months after the agreed date. I don't know if I would buy here again.

Muy mala atención por parte de la vendedora Maya, se porto gosera, despota y prepotente.

En este lugar hay una persona prepotente sangrona y falta de educación sé siente el dueño de la calle no quiere que nadie se estacioné ahí aún cuando se está en el auto que mal por ese tipo de gente que trabaja en una empresa a la cual le da. Una mala imagen

(Translated by Google) Terrible service. Buy a coffee maker that included a mill. They gave me only the coffee maker and I've been waiting for the famous mill for 3 months. They give me long or just don't give me reports. THEY DID NOT ABSOLUTELY MENTION ANYTHING ABOUT SOME DELAY WHEN I BUY AND THERE IS NOBODY Q RESOLVED. Be very careful to buy here (Original) Pésimo servicio. Compre una cafetera que incluía un molino. Me entregaron únicamente la cafetera y llevo 3 meses esperando q llegue el famoso molino. Me dan largas o simplemente no me dan informes. NO MENCIONARON ABSOLUTAMENTE NADA SOBRE ALGÚN RETRASO CUANDO COMPRE Y NO HAY NADIE Q RESUELVA. Tengan mucho cuidado de comprar aquí

(Translated by Google) They are scammers. Be careful because as soon as you give them your card and they charge you 100% of your purchase. Then they don't answer you either coffee maker or money back. Watch out_!!!!!! (Original) Son unos estafadores. Cuidado porque en cuanto les das tu tarjeta y te cobran el 100% de tu compra. Luego no te contestan ni cafetera ni devolucion del dinero. Cuidado_!!!!!!

Super deli, its coffee and its equipment are the best

They take too long to respond

You can buy good quality Italian coffee as well as a coffee roaster and grinders, they also give barista classes with very well-trained professionals and if you need to buy any item related to the coffee shop, it is a good option.

Very bad experience almost three months after my purchase of a coffee maker and they have not delivered it and they do not give me an answer, who should I talk to? When do they plan to deliver it?

Cool

Some coffee experts. The course I took helped me a lot!

Excellent place and very good attention from the lady who sells spare parts

I was planning to buy a coffee machine here, however, I have tried to contact via Whatsapp and phone and no one answers me. I just read the opinions and from what I see the customer service is usually bad.

Terrible service and attention, I bought a UNOX oven a few months ago, it took me a month to send the oven, the saleswoman SOL had terrible attention and lack of commitment. They told me that after my purchase I would count on them to clarify doubts about the operation of my oven, to this day I continue sending messages and they never respond. I DO NOT RECOMMEND BUYING ANYTHING WITH THEM.

(Translated by Google) The best facilities and machinery to be able to offer a great coffee course (Original) Las mejores instalaciones y maquinaria para poder ofrecer un gran curso de café

They came to expocafe but you have terrible service due to the fact that they are totally elitist, that is their biggest problem. In short, they will never invest with a company where they scan you from top to bottom and refuse to even give you information to make a sale. Remind them that no client is that small. I'm glad I didn't decide to make them my supplier.

We bought the Zoe 2 Groups equipment, and it started to fail in 7 months. We always give it its coffee cleaning and curling every heavy day or every 4 days if it is light... 1 group starts to fail in 7 months. Its "warranty" is supposed to be 2 years and covers spare parts and even electronics as indicated on its page... to send you to the technician to check it is $2,500 pesos and if it is electronic they do not cover it. The attention of the technician assigned to you is terrible, they do not respond to you, the staff does not give you a concrete solution, they send you to someone else and that someone else to someone else and that end responds to you once a day. So I do not recommend the service that this company in MEXICO offers. you have to think twice

They treated me poorly and they decided to send me more information on WhatsApp and they never did, I think they discriminated against me for being humble people but I had to pay